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AI Customer Support for REITs

Not just an AI receptionist. A full front office for your real estate portfolio.

Our AI answers every tenant, investor, and vendor call, logs maintenance requests, handles leasing inquiries, and coordinates property operations. It's the portfolio coordinator you don't have to hire.

Human-Like

Natural sounding voices

<500ms

Ultra-low latency

50+

Easy integrations

Core Capabilities

Here's what it can do for you

Picks up every call in a second, talks like a real person, books jobs, and everything after. Without you or your team lifting a finger.

Answers calls 24/7

Tenants, investors, and vendors call at all hours. Your AI picks up every portfolio-related call around the clock.

Schedules meetings on the spot

Books investor calls, property tours, and vendor meetings — checking calendars and sending confirmations automatically.

Keeps your systems perfectly updated

Logs every call, maintenance ticket, and stakeholder interaction into your property management platform automatically.

Creates maintenance work orders

Captures issue details, property ID, unit number, and urgency — creating dispatch-ready work orders for your maintenance team.

Handles rent & payment inquiries

Processes rent payments, answers balance inquiries, and sends payment confirmations across your entire portfolio.

Answers stakeholder questions

Answers tenant, investor, and vendor questions about properties, policies, and operations using your portfolio data.

Routes to the right team

Identifies call type — maintenance, leasing, investor relations, legal — and routes to the appropriate department.

Follows up automatically

Sends lease renewals, maintenance updates, investor communications, and vendor follow-ups across your portfolio.

Unified portfolio communication

Connects all calls, texts, and emails across properties to centralized records so your asset managers see everything.

The Problem

Here's what it's costing you if you don't hire our AI

Managing hundreds of units across multiple properties means calls fall through the cracks. Every missed tenant call is a retention risk. Every missed investor call erodes trust. An AI front office scales with your portfolio.

60%

of tenant calls across large portfolios go unanswered due to staffing gaps

68%

of tenants cite poor communication as the top reason for not renewing

$180K+

average annual cost of property coordinators for a mid-size portfolio

15%

higher vacancy rates in portfolios with poor call response times

How It Works

You can implement our AI and stop the bleed in minutes.

Forward your calls to our AI, answer a few simple questions, and AI does the hard setup work. In a few minutes, every call is getting answered, booked, and logged - moving you closer to your revenue goals.

Connect Your Portfolio
Step 01

Connect Your Portfolio

Forward your property management lines to ServiceAgent or integrate with your phone system. Setup takes under 5 minutes per property.

Train With Your Data
Step 02

Train With Your Data

Upload property details, tenant databases, vendor lists, and operational protocols. The AI learns your entire portfolio.

Go Live & Handle Calls
Step 03

Go Live & Handle Calls

Your AI receptionist starts handling calls across all properties — maintenance, leasing, investor relations, and vendor coordination.

Use Cases

The ultimate AI phone agent for every scenario

From simple calls, answering customer texts to complex service dispatch - our AI can handle it all.

Portfolio-Wide Maintenance

Handle maintenance requests across all properties — route by property, urgency, and preferred vendor automatically.

Multi-PropertyVendor DispatchPriority Routing

Leasing & Showings

Manage prospect inquiries and showing schedules across your portfolio from a single AI receptionist.

Multi-Property LeasingCalendar SyncProspect Routing

Investor Communications

Handle investor calls, schedule quarterly review meetings, and provide portfolio performance summaries.

Investor RelationsMeeting SchedulingReporting

Vendor Coordination

Manage vendor scheduling, confirm work orders, and coordinate access across multiple properties efficiently.

Vendor ManagementAccess CoordinationWork Tracking
Customer Stories

Making voice AI simple and accessible

Trusted by service businesses across the country.

Richard Hayes
"We manage 1,200 units across 15 properties. ServiceAgent replaced 4 property coordinators and improved our tenant satisfaction scores by 28%."
RH

Richard Hayes

COO, Meridian REIT

Christine Lau
"Investor calls used to go to voicemail when our team was at properties. Now every call is answered professionally and routed correctly."
CL

Christine Lau

VP Investor Relations, Pacific Realty Trust

David Brennan
"Maintenance response times dropped from 4 hours to 12 minutes. Tenant retention is at an all-time high."
DB

David Brennan

Asset Manager, Cornerstone Properties

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