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AI Customer Support for Veterinary

Not just an AI receptionist. A full front office for your vet clinic.

Our AI answers every pet owner call, books appointments, triages emergencies, and fills cancellations. It's the front desk team you don't have to put on payroll.

Human-Like

Natural sounding voices

<500ms

Ultra-low latency

50+

Easy integrations

Core Capabilities

Here's what it can do for you

Picks up every call in a second, talks like a real person, books jobs, and everything after. Without you or your team lifting a finger.

Answers calls 24/7

Sick pets don't wait for office hours. Your AI picks up every emergency, wellness, and routine call around the clock.

Schedules appointments on the spot

Checks your vets' and techs' availability, books the visit, and sends confirmations while the pet owner is still on the line.

Keeps your PMS perfectly updated

Logs every call, pet details, symptoms, and booking into your practice management system without anyone touching a keyboard.

Sends pre-visit instructions

Texts fasting instructions, vaccination records requests, and new patient forms to pet owners automatically.

Takes payments and sends invoices

Collects payment details over the phone, fires off invoices, and syncs everything to your billing system.

Solves everyday pet owner questions

Answers "is chocolate toxic for dogs?", "when's my pet's next vaccine due?", and "do you see exotic animals?" using your data.

Routes emergencies to the right vet

Identifies true veterinary emergencies — poisoning, trauma, difficulty breathing — and connects to your on-call vet immediately.

Follows up automatically

Sends vaccination reminders, wellness check notices, and post-surgery follow-up calls to keep pets healthy and owners loyal.

Fills cancellations from your waitlist

When an appointment cancels, your AI contacts waitlisted pet owners to fill the slot — no empty exam rooms.

The Problem

Here's what it's costing you if you don't hire our AI

Your vet techs are restraining a nervous Great Dane while the phone rings. Every missed call from a worried pet owner is a lifetime client who finds another clinic. An AI front office answers every call so your team can focus on patients.

42%

of calls to vet clinics go unanswered because staff are in exam rooms

68%

of worried pet owners will call the next clinic if they can't get through

$50K+

average annual cost of a full-time veterinary receptionist

$200K+

in lifetime pet owner value lost annually from missed calls

How It Works

You can implement our AI and stop the bleed in minutes.

Forward your calls to our AI, answer a few simple questions, and AI does the hard setup work. In a few minutes, every call is getting answered, booked, and logged - moving you closer to your revenue goals.

Connect Your Clinic
Step 01

Connect Your Clinic

Forward your vet clinic line to ServiceAgent or integrate with your phone system. Setup takes under 5 minutes.

Train With Your Data
Step 02

Train With Your Data

Upload your services, species handled, vaccination schedules, and emergency protocols. The AI learns your vet practice inside and out.

Go Live & Handle Calls
Step 03

Go Live & Handle Calls

Your AI receptionist starts answering pet owner calls immediately — booking wellness visits, triaging emergencies, and filling cancellations.

Use Cases

The ultimate AI phone agent for every scenario

From simple calls, answering customer texts to complex service dispatch - our AI can handle it all.

Emergency Triage

Assess pet emergencies — poisoning, trauma, seizures — and route to your on-call vet or nearest emergency hospital.

Emergency TriageSpecies IDVet Routing

Wellness & Vaccination Booking

Let pet owners book annual exams, vaccinations, dental cleanings, and spay/neuter appointments through your AI.

Calendar SyncVaccine RemindersConfirmations

New Patient Registration

Capture pet details, medical history, and owner information for new patients before they walk in the door.

Pet RegistrationMedical HistoryOwner Details

Prescription & Food Refills

Handle prescription refill requests and food order inquiries — confirm with your vet and notify the owner when ready.

Rx RefillsFood OrdersNotifications
Customer Stories

Making voice AI simple and accessible

Trusted by service businesses across the country.

Dr. Rebecca Hart
"Our vet techs used to run between exam rooms and the phone. Now they can focus 100% on patients while ServiceAgent handles every call."
DRH

Dr. Rebecca Hart

Owner, Paws & Claws Veterinary

Chris Nguyen
"The emergency triage is perfect. The AI knows exactly when to route to our on-call vet vs. directing to the emergency hospital."
CN

Chris Nguyen

Practice Manager, Valley Animal Hospital

Dr. Laura Jensen
"Vaccination reminders alone brought back 200+ lapsed patients last year. That's revenue we never would have recovered."
DLJ

Dr. Laura Jensen

Partner, Companion Care Vet

Ready to stop missing calls?

Join hundreds of service businesses using AI to capture every lead and delight every caller.