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AI Customer Support for Property Management

Not just an AI receptionist. A full front office for your property management company.

Our AI answers every tenant and prospect call, logs maintenance requests, schedules showings, and handles leasing inquiries. It's the property coordinator you don't have to hire.

Human-Like

Natural sounding voices

<500ms

Ultra-low latency

50+

Easy integrations

Core Capabilities

Here's what it can do for you

Picks up every call in a second, talks like a real person, books jobs, and everything after. Without you or your team lifting a finger.

Answers calls 24/7

Burst pipes at midnight. Lockouts on weekends. Your AI picks up every tenant call and prospect inquiry around the clock.

Schedules showings on the spot

Checks your leasing agents' availability, books the showing, and sends confirmations while the prospect is still on the line.

Keeps your PM software updated

Logs every call, maintenance request, and booking into your property management system without your staff touching a keyboard.

Creates maintenance work orders

Captures issue details, unit number, urgency level, and access instructions — creating ready-to-dispatch work orders.

Collects rent and sends statements

Takes rent payments over the phone, sends payment confirmations, and syncs everything to your accounting.

Answers tenant & prospect questions

Answers "is the unit pet-friendly?", "what's the lease term?", and "when will maintenance arrive?" using your property data.

Routes emergencies to on-call staff

Identifies flooding, fire damage, and security issues — routes to your emergency maintenance team immediately.

Follows up automatically

Sends lease renewal reminders, maintenance status updates, and move-in/move-out instructions automatically.

Keeps every channel in one thread

Connects calls, texts, and emails to the same tenant record so your property managers and maintenance team stay in sync.

The Problem

Here's what it's costing you if you don't hire our AI

You're at one property when a tenant at another has a burst pipe. A prospect calls about a vacant unit while you're handling a move-out. Every missed call is a frustrated tenant or a lost lease. An AI front office handles it all, everywhere, 24/7.

57%

of tenant calls go unanswered because property managers are at other properties

72%

of prospective tenants will move on if they can't reach your leasing office

$62K+

average annual cost of a full-time property coordinator

25%

longer vacancy periods from slow prospect response times

How It Works

You can implement our AI and stop the bleed in minutes.

Forward your calls to our AI, answer a few simple questions, and AI does the hard setup work. In a few minutes, every call is getting answered, booked, and logged - moving you closer to your revenue goals.

Connect Your Properties
Step 01

Connect Your Properties

Forward your property management line to ServiceAgent or integrate with your phone system. Setup takes under 5 minutes.

Train With Your Data
Step 02

Train With Your Data

Upload your property details, unit info, maintenance vendors, and leasing policies. The AI learns your portfolio inside and out.

Go Live & Handle Calls
Step 03

Go Live & Handle Calls

Your AI receptionist starts answering calls immediately — logging maintenance, scheduling showings, and handling tenant inquiries.

Use Cases

The ultimate AI phone agent for every scenario

From simple calls, answering customer texts to complex service dispatch - our AI can handle it all.

Maintenance Requests

Capture maintenance issues with unit number, photos, urgency level, and access instructions — dispatch vendors automatically.

Work OrdersVendor DispatchPriority Routing

Prospect Showings

Let prospects book property tours and unit showings through your AI — filling vacancies faster.

Calendar SyncUnit MatchingConfirmations

Emergency Escalation

Handle after-hours emergencies — flooding, lockouts, heating failures — route to your on-call maintenance team.

24/7 CoverageEmergency ProtocolVendor Dispatch

Lease Renewals & Payments

Process rent payments, send renewal offers, and handle lease questions to reduce turnover and late payments.

Rent CollectionLease RenewalsPayment Reminders
Customer Stories

Making voice AI simple and accessible

Trusted by service businesses across the country.

Denise Parker
"We manage 400 units across 8 properties. ServiceAgent handles the call volume that used to require 3 full-time coordinators."
DP

Denise Parker

VP Operations, Parker Property Group

Anthony Liu
"Vacancy days dropped 40% since the AI started answering prospect calls and booking showings immediately. That's $50K+ in recovered rent."
AL

Anthony Liu

Director of Leasing, Urban Living

Susan Clark
"Tenant satisfaction scores are up 35% because maintenance requests get logged instantly instead of sitting in voicemail."
SC

Susan Clark

Property Manager, Clark Residential

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