Service Fusion vs Synthflow

“Its an all in one platform, from making work orders, sending SMS messages, to generating and sending invoices. Its very easy to use not only for the back office, but also for the customers that would prefer to submit work orders via an online portal.”

“as time went by and our job count grew we found that performance dropped when saving work orders or doing a general global search.”

“Support was very helpful in answering all our questions and getting us set up.”

“support isnt 24/7 which means if theres issues during after hrs it most likely will not be handled until the next day.”

“Voice AI assistant, absolute magic. It is basically my new assistant when it comes to calls.”

“Phone number coverage is extremely limited. Synthflow only offers numbers from the US, Canada, and Australia directly. There are no Spanish numbers — or for that matter, any other European numbers — available out of the box.”

“It is so easy!! I enter in the contacts info, give timelines of when to excacute the phone call and it takes care of the rest. Sets up the appointment and it integrates it to my calendar.”

“When I tried to connect my own Twilio account to use a proper local number, I discovered that this option is locked behind the Business tier — roughly four times the price of the Pro plan.”