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Headshot of Shaambhav Shankar

Shaambhav Shankar

Growth & Product Marketing, ServiceAgent

6 years in SaaS · 494 articles on this blog

Leads growth and product marketing for ServiceAgent at SaaS Labs, where he has worked in product marketing since 2020. Writes the blog's coverage of AI call answering, CRM and home-services operations.

LinkedIn profile →

Shaambhav Shankar works in product marketing at SaaS Labs, the company behind ServiceAgent, and describes himself as a marketing generalist with six years of experience in SaaS. He studied at Symbiosis International University and is based in the Greater Delhi Area. He writes the bulk of the ServiceAgent blog, covering call answering, CRM and the operational side of running a home services business.

Focus areas

  • Growth marketing
  • Product marketing
  • Marketing strategy
  • Marketing consulting

Education and certifications

  • Symbiosis International University (2016-2019)
  • Digital Marketing, Google India (2020)
  • Financial Modelling and Valuation, Ernst & Young (2019)
  • Building with the Claude API, Anthropic (2026)
  • AI Fluency for Builders, Anthropic (2026)
  • Introduction to Model Context Protocol, Anthropic (2026)

Latest from Shaambhav

What Is Field Management Software?
CRM

What Is Field Management Software?

Learn what field management software is, how it works, its core features, and which service businesses need it (and the one job it still won't do).

Aug 19, 202610 min read