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AI Customer Support for Criminal Law

Not just an AI receptionist. A full front office for your criminal defense firm.

Our AI answers every call, qualifies case inquiries, schedules consultations, and keeps your case management system up to date. It's the intake team you don't have to put on payroll.

Human-Like

Natural sounding voices

<500ms

Ultra-low latency

50+

Easy integrations

Core Capabilities

Here's what it can do for you

Picks up every call in a second, talks like a real person, books jobs, and everything after. Without you or your team lifting a finger.

Answers calls 24/7

Handles nights, weekends, and holidays — because arrests and charges don't follow business hours.

Schedules consultations on the spot

Checks your attorney calendars, books the consultation, and sends confirmations while the caller's still on the line.

Keeps your case management updated

Logs every call, inquiry, and consultation into your system without your paralegals touching a keyboard.

Captures case details

Collects charge information, court dates, bail status, and case details for your attorneys to review.

Handles retainer payments

Collects retainer fees over the phone, sends engagement letters, and syncs everything to your billing system.

Answers common questions

Answers 'what are my rights?', 'how much is bail?', and 'do you handle DUI cases?' using your firm's data.

Routes to the right attorney

Identifies case types — DUI, felony, misdemeanor — and routes to the right defense attorney with full details.

Follows up automatically

Sends court date reminders, document requests, and case status updates to keep clients informed.

Keeps every channel in one thread

Connects calls, texts, and emails to the same client record so any team member can help.

The Problem

Here's what it's costing you if you don't hire our AI

Every missed call is a missed opportunity. An AI front office answers every call instantly and keeps your pipeline full.

71%

of criminal defense calls come after hours when people are arrested or arraigned

89%

of defendants hire the first attorney they can actually reach by phone

$72K+

average annual cost of a full-time legal receptionist

41%

of potential cases lost because the initial call went to voicemail

How It Works

You can implement our AI and stop the bleed in minutes.

Forward your calls to our AI, answer a few simple questions, and AI does the hard setup work. In a few minutes, every call is getting answered, booked, and logged - moving you closer to your revenue goals.

Connect Your Business
Step 01

Connect Your Business

Forward your business line to ServiceAgent or integrate with your existing phone system. Setup takes under 5 minutes.

Train With Your Data
Step 02

Train With Your Data

Upload your services, pricing, and protocols. The AI learns your business inside and out.

Go Live & Handle Calls
Step 03

Go Live & Handle Calls

Your AI receptionist starts answering calls immediately — qualifying leads, booking appointments, and updating your systems.

Use Cases

The ultimate AI phone agent for every scenario

From simple calls, answering customer texts to complex service dispatch - our AI can handle it all.

Arrest Intake

Handle urgent calls from jails and families — capture charge details, bail info, and court dates immediately.

Emergency IntakeBail InfoAttorney Dispatch

Case Consultation

Let potential clients book consultations for DUI, felony, misdemeanor, and other defense matters.

Calendar SyncCase MatchingReminders

After-Hours Defense

Handle 2am calls from worried families and detainees — your AI provides immediate support and captures everything.

24/7 CoverageFamily SupportEscalation

Evidence Collection

Capture incident details, witness information, and documentation your attorneys need for defense preparation.

Detail CaptureWitness InfoFollow-up
Customer Stories

Making voice AI simple and accessible

Trusted by service businesses across the country.

Sarah Mitchell
"ServiceAgent has completely transformed how we handle client calls. We went from missing 40% to capturing every single one."
SM

Sarah Mitchell

Managing Partner

Mike Rodriguez
"During our busiest period, we handled 3x our normal call volume without hiring anyone. The AI just kept answering."
MR

Mike Rodriguez

Office Manager

James Thompson
"The after-hours coverage alone has paid for itself. We're capturing leads at 2am that we used to lose to competitors."
JT

James Thompson

Firm Owner

Ready to stop missing calls?

Join hundreds of service businesses using AI to capture every lead and delight every caller.