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AI Customer Support for Insurance

Not just an AI receptionist. A full front office for your insurance agency.

Our AI answers every call, captures quote requests, handles claims intake, and books appointments with your agents. It's the customer service team you don't have to put on payroll.

Human-Like

Natural sounding voices

<500ms

Ultra-low latency

50+

Easy integrations

Core Capabilities

Here's what it can do for you

Picks up every call in a second, talks like a real person, books jobs, and everything after. Without you or your team lifting a finger.

Answers calls 24/7

Accidents and claims happen around the clock. Your AI picks up every policyholder, prospect, and claims call, day or night.

Books agent appointments on the spot

Checks your agents' availability, books the meeting, and sends confirmations while the caller is still on the line.

Keeps your AMS perfectly updated

Logs every call, policy inquiry, and booking into your agency management system without your CSRs touching a keyboard.

Captures quote requests

Collects vehicle details, property info, coverage needs, and current premiums for your agents to prepare competitive quotes.

Handles premium payments

Takes premium payments over the phone, sends confirmation receipts, and syncs everything to your billing system.

Answers policy questions

Answers "what's my deductible?", "am I covered for flood?", and "when does my policy renew?" using your agency data.

Routes claims to the right team

Identifies claim types — auto, home, liability — and routes to the right adjuster or claims team with full details.

Follows up automatically

Sends renewal reminders, policy review invitations, and cross-sell recommendations to increase retention and wallet share.

Keeps every channel in one thread

Connects calls, texts, and emails to the same policyholder record so your agents and CSRs see the full picture.

The Problem

Here's what it's costing you if you don't hire our AI

When a prospect calls for a quote and gets voicemail, they call the next agency on Google. When a policyholder can't reach you at renewal time, they shop around. An AI front office answers every call instantly and keeps your book of business growing.

44%

of insurance agency calls go unanswered when CSRs are handling other clients

81%

of consumers get quotes from 3+ agencies — the fastest response wins

$58K+

average annual cost of a full-time insurance CSR

22%

of policies lost at renewal due to poor communication

How It Works

You can implement our AI and stop the bleed in minutes.

Forward your calls to our AI, answer a few simple questions, and AI does the hard setup work. In a few minutes, every call is getting answered, booked, and logged - moving you closer to your revenue goals.

Connect Your Agency
Step 01

Connect Your Agency

Forward your agency line to ServiceAgent or integrate with your phone system. Setup takes under 5 minutes.

Train With Your Data
Step 02

Train With Your Data

Upload your product lines, carrier info, quoting criteria, and service protocols. The AI learns your agency inside and out.

Go Live & Handle Calls
Step 03

Go Live & Handle Calls

Your AI receptionist starts answering calls immediately — capturing quotes, handling claims intake, and booking agent appointments.

Use Cases

The ultimate AI phone agent for every scenario

From simple calls, answering customer texts to complex service dispatch - our AI can handle it all.

Quote Capture

Capture auto, home, and commercial quote requests with all the details your agents need to build competitive proposals.

Quote IntakeRisk DetailsAgent Routing

Policy Review Scheduling

Let policyholders book annual reviews and coverage consultations through your AI receptionist.

Calendar SyncAgent MatchingConfirmations

Claims First Notice

Handle first notice of loss calls — auto accidents, property damage, theft — with complete incident capture.

FNOL IntakeIncident DetailsCarrier Routing

Renewal Retention

Proactively contact policyholders before renewal with rate comparisons and re-engagement offers to prevent shopping.

Renewal OutreachRate ComparisonRetention
Customer Stories

Making voice AI simple and accessible

Trusted by service businesses across the country.

Brian Foster
"We write 30% more new business since ServiceAgent started capturing every quote request with full details. My agents just quote and close."
BF

Brian Foster

Owner, Foster Insurance Group

Sandra Williams
"Renewal retention jumped from 82% to 94% thanks to the AI's proactive outreach. That's hundreds of thousands in preserved commission."
SW

Sandra Williams

Agency Principal, Williams Insurance

Tim O'Donnell
"Claims intake used to overwhelm our office after storms. The AI captures every FNOL call perfectly and routes to the right carrier."
TO

Tim O'Donnell

Operations Manager, Tri-State Insurance

Ready to stop missing calls?

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