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AI Customer Support for Personal Injury

Not just an AI receptionist. A full intake team for your PI firm.

Our AI answers every potential client call, qualifies cases, captures incident details, and books consultations. It's the intake team you don't have to put on payroll.

Human-Like

Natural sounding voices

<500ms

Ultra-low latency

50+

Easy integrations

Core Capabilities

Here's what it can do for you

Picks up every call in a second, talks like a real person, books jobs, and everything after. Without you or your team lifting a finger.

Answers calls 24/7

Accidents happen at 2am. Your AI picks up every potential client call — car crashes, slip-and-falls, workplace injuries — around the clock.

Books consultations on the spot

Checks your attorneys' availability, books the consultation, and sends confirmations while the caller is still on the line.

Keeps your case management updated

Logs every call, incident detail, and potential case value into your system without your paralegals touching a keyboard.

Captures detailed incident reports

Collects accident date, location, injuries, insurance info, and police report details on the first call.

Qualifies cases by criteria

Screens for statute of limitations, liability indicators, injury severity, and insurance coverage before assigning to an attorney.

Answers common legal questions

Answers "do I have a case?", "how much does it cost?", and "what should I do after an accident?" using your firm's guidelines.

Routes high-value cases immediately

Spots catastrophic injury or wrongful death calls and transfers them to your senior partner with full intake details.

Follows up on pending intakes

Sends follow-up messages to callers who didn't complete intake, document requests, and consultation reminders.

Keeps every channel in one thread

Connects calls, texts, and emails to the same lead record so your intake team and attorneys stay in sync.

The Problem

Here's what it's costing you if you don't hire our AI

In personal injury, speed to lead wins cases. When someone calls after a car crash and gets voicemail, they call the next firm. An AI intake team answers in under a second, qualifies the case, and books the consultation before your competitor's office opens.

48%

of personal injury leads call after business hours

93%

of accident victims sign with the first attorney who answers their call

$95K+

average annual cost of a full-time legal intake specialist

$500K+

in potential case value lost annually from missed intake calls

How It Works

You can implement our AI and stop the bleed in minutes.

Forward your calls to our AI, answer a few simple questions, and AI does the hard setup work. In a few minutes, every call is getting answered, booked, and logged - moving you closer to your revenue goals.

Connect Your Firm
Step 01

Connect Your Firm

Forward your firm's intake line to ServiceAgent or integrate with your phone system. Setup takes under 5 minutes.

Train With Your Data
Step 02

Train With Your Data

Upload your practice areas, intake criteria, attorney bios, and case screening protocols. The AI learns your firm inside and out.

Go Live & Handle Calls
Step 03

Go Live & Handle Calls

Your AI intake team starts answering calls immediately — screening cases, capturing incident details, and booking attorney consultations.

Use Cases

The ultimate AI phone agent for every scenario

From simple calls, answering customer texts to complex service dispatch - our AI can handle it all.

Case Screening

Qualify PI leads by accident type, injury severity, insurance coverage, and statute of limitations — before an attorney reviews.

Case ScoringLiability CheckSOL Screening

Consultation Booking

Let potential clients book free consultations with the right attorney based on case type and severity.

Attorney MatchingCalendar SyncConfirmations

After-Hours Intake

Capture car crash and accident calls at 2am with full incident details — so your team has everything Monday morning.

24/7 IntakeIncident ReportsEvidence Alerts

Document Collection

Request police reports, medical records, and insurance info from potential clients — track what's received and what's outstanding.

Doc RequestsStatus TrackingFollow-up
Customer Stories

Making voice AI simple and accessible

Trusted by service businesses across the country.

David Martinez
"We signed 3 catastrophic injury cases last quarter from after-hours calls that would have gone to voicemail. Total case value: over $2M."
DM

David Martinez

Managing Partner, Martinez Law Group

Jennifer Walsh
"The AI screens cases better than our junior paralegals. It captures the right details and only passes qualified leads to our attorneys."
JW

Jennifer Walsh

Intake Director, Walsh & Associates

Robert Kim
"Speed to lead is everything in PI. ServiceAgent answers in under a second — our sign rate is up 45% since we started."
RK

Robert Kim

Partner, Kim Personal Injury Law

Ready to stop missing calls?

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