ServiceAgent
CAPITOL HILL / CROSSROADS · OK·5 min read
Headshot of Sarah Mitchell
Written by Sarah Mitchell
Headshot of Dr. Aisha Williams
Reviewed by Dr. Aisha Williams, Methodology Lead

Last updated June 14, 2026

Home Services in Capitol Hill / Crossroads, Oklahoma City (OK 73129): 12 Top Pros (2026)

12 verified home-service providers physically located in Capitol Hill / Crossroads, Oklahoma City, Oklahoma (ZIP 73129). Ranked by ServiceAgent Score. Real reviews + transparent methodology.

✓ MethodologyEditorial teamFree directory, no pay-to-rank
Capitol Hill / Crossroads, Oklahoma City · Home Services
Capitol Hill / Crossroads, Oklahoma City · Home Services
ServiceAgent · Directory

TL;DR

  • 12 verified home-service providers located in Capitol Hill / Crossroads (ZIP code 73129), Oklahoma City, Oklahoma.
  • Top pick: Pronto Heating & Air Conditioning LLC (HVAC) - ServiceAgent Score 8.7/10.
  • 4 elite-tier providers (ServiceAgent Score ≥ 8.5/10) in Capitol Hill / Crossroads.
  • Covering 6 service categories - drill into the related links for a category-specific ranking in Capitol Hill / Crossroads.
  • Hyper-local: every provider on this page has a verified street address inside Capitol Hill / Crossroads (ZIP 73129).

Why trust this list

Capitol Hill / Crossroads is one of Oklahoma City's neighborhoods, covered primarily by ZIP code 73129. This page narrows our directory to 12 home-service providers physically located in Capitol Hill / Crossroads - more relevant than a city-wide ranking when response time matters.

The ranking uses the same composite ServiceAgent Score as our city-wide list: Trust + Recommendation, published methodology, no pay-to-rank. Score chips on each card show the breakdown.

For a category-specific shortlist inside Capitol Hill / Crossroads, jump to the related links section below.

At-a-glance: top 11 home services pros in Capitol Hill / Crossroads, Oklahoma City

Compare the top picks side-by-side. Full reviews of each below.

#ProviderSA Score
#1Pronto Heating & Air Conditioning LLC8.7
#2Direct Air LLC8.7
#3Barnett Electrical Heating and Air8.5
#4Stanley Plumbing Services, LLC8.5
#5Red Earth Electric, LLC8.3
#6Buddy's Plumbing Inc8.2
#7Tru-Fuse Solar8.0
#8Tipton's Plumbing & Sewer8.0
#9Acme Construction7.8
#10Terrascapes Total Landscape Services7.6
#11Clark Construction, Inc.7.4

SA Score = ServiceAgent composite (0–10). Tap a row number to jump to the full review.

How we chose these

We rank every active provider in every home-service business with a verified address in Capitol Hill / Crossroads (ZIP 73129) by a composite ServiceAgent Score (0-10) made up of two components:

Trust Score (40%) - rewards owner-verified status, completeness of contact info, presence of hours/coordinates/photos, and review-volume credibility.

Recommendation Score (60%) - Google rating Bayesian-shrunk toward the category mean using a 25-review prior so high-volume providers can't be dethroned by 5-star outliers.

Composite ServiceAgent Score = 0.6 × Recommendation + 0.4 × Trust. We re-compute as new reviews land and as providers claim their listings. The "Last updated" date at the top of this page reflects the most recent data refresh.

What we deliberately don't do: pay-to-rank, sponsored slots that masquerade as editorial picks, or hide our formula. Sponsored slots (if/when introduced) will be clearly labeled and won't affect editorial ranking.

Full formula on the methodology page.

12 Best Home-Service Companies Ranked

Ranked by composite ServiceAgent Score. 12 verified businesses match.

Sort by:
1

Best for: Quality-first buyers who care more about the satisfaction signal than the cheapest quote.

LocationOklahoma City, OK · 1921 S High Ave, Oklahoma City, OK 73129
EstablishedEstablished (high review volume)
SpecializationHVAC contractor
Rating4.9 across 411 Google reviews
StatusUnclaimed listing (Google data)
🛡 7.09.8
ServiceAgent Score 8.7/10 · high confidence

The approach

Pronto Heating & Air Conditioning LLC maintains a strong 4.9-star reputation across 411 reviews in Oklahoma City, suggesting consistent execution rather than a one-off lucky streak.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.9-star average across 411 reviews is in the top 5% of providers in Oklahoma City - unusually high satisfaction signal at this volume.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Our top pick. The composite score (8.7/10) reflects a rare combination of review depth, rating, and data completeness. Hard to argue with the data.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(405) 237-3809
Websitewww.prontoheatandair.com
2

Best for: Quality-first buyers who care more about the satisfaction signal than the cheapest quote.

LocationOklahoma City, OK · 2705 S High Ave, Oklahoma City, OK 73129
EstablishedEstablished (high review volume)
SpecializationHVAC contractor
Rating4.9 across 336 Google reviews
StatusUnclaimed listing (Google data)
🛡 7.09.8
ServiceAgent Score 8.7/10 · high confidence

The approach

Direct Air LLC maintains a strong 4.9-star reputation across 336 reviews in Oklahoma City, suggesting consistent execution rather than a one-off lucky streak.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.9-star average across 336 reviews is in the top 5% of providers in Oklahoma City - unusually high satisfaction signal at this volume.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

A solid top-3 pick. Worth getting a quote from alongside #1 to compare response times and pricing on your specific job.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(405) 901-1476
Websitedirectairandheat.com/?utm_source=google&utm_medium=organic&utm_campaign=gbpoklahomacity
3

Best for: Homeowners who want a high-volume operator with a long, consistent track record.

LocationOklahoma City, OK · 1628 Kelham, Oklahoma City, OK 73129
EstablishedEstablished (very high review volume)
SpecializationElectricians
Rating4.9 across 2,080 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.59.8
ServiceAgent Score 8.5/10 · high confidence

The approach

Barnett Electrical Heating and Air has built a high-volume operation in Oklahoma City, with 2,080 Google reviews averaging 4.9 stars. That kind of review velocity in a single market typically means a fleet-style operation with multiple crews and a predictable response window.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.9-star average across 2,080 reviews is in the top 5% of providers in Oklahoma City - unusually high satisfaction signal at this volume.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

A solid top-3 pick. Worth getting a quote from alongside #1 to compare response times and pricing on your specific job.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(405) 794-9800
Websitebarnettelectrical.com
4

Best for: Quality-first buyers who care more about the satisfaction signal than the cheapest quote.

LocationOklahoma City, OK · 1126 SE 15th St, Oklahoma City, OK 73129
EstablishedEstablished (high review volume)
SpecializationPlumbing
Rating4.9 across 265 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.59.8
ServiceAgent Score 8.5/10 · high confidence

The approach

Stanley Plumbing Services, LLC maintains a strong 4.9-star reputation across 265 reviews in Oklahoma City, suggesting consistent execution rather than a one-off lucky streak.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.9-star average across 265 reviews is in the top 5% of providers in Oklahoma City - unusually high satisfaction signal at this volume.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Ranked here because of high review depth at a strong rating - the kind of provider you can hire without doing 90 minutes of due diligence.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(405) 702-4900
Websitestanleyplumbingservices.com
5

Best for: Customers prioritizing top-end satisfaction scores in Oklahoma City.

LocationOklahoma City, OK · 800 SE 43rd St, Oklahoma City, OK 73129
EstablishedOperating multiple years (moderate review history)
SpecializationElectricians
Rating5.0 across 65 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.09.9
ServiceAgent Score 8.3/10 · high confidence

The approach

Red Earth Electric, LLC operates in Oklahoma City with 65 Google reviews at 5.0 stars - a steady mid-tier signal in our composite scoring.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

5.0-star average across 65 reviews points to consistent on-time delivery and clear communication.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(405) 922-6855
Websitewww.redearthelectric.com
6

Best for: Mid-tier plumbing jobs where price and quality both matter.

LocationOklahoma City, OK · 5004 S High Ave, Oklahoma City, OK 73129
EstablishedEstablished (high review volume)
SpecializationPlumbing
Rating4.7 across 233 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.59.4
ServiceAgent Score 8.2/10 · high confidence

The approach

Buddy's Plumbing Inc operates in Oklahoma City with 233 Google reviews at 4.7 stars - a steady mid-tier signal in our composite scoring.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.7-star average across 233 reviews puts them in the upper tier for plumbing providers in Oklahoma City.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Ranked here because of high review depth at a strong rating - the kind of provider you can hire without doing 90 minutes of due diligence.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(405) 528-7733
Websitewww.buddysplumbingok.com
7

Best for: Customers prioritizing top-end satisfaction scores in Oklahoma City.

LocationOklahoma City, OK · 1605 SE 39th St, Oklahoma City, OK 73129
EstablishedSome operating history (limited review volume)
SpecializationSolar
Rating4.9 across 46 Google reviews
StatusUnclaimed listing (Google data)
🛡 5.59.6
ServiceAgent Score 8.0/10 · med confidence

The approach

Tru-Fuse Solar operates in Oklahoma City with 46 Google reviews at 4.9 stars - a steady mid-tier signal in our composite scoring.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.9-star average across 46 reviews puts them in the upper tier for solar providers in Oklahoma City.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Ranks in the middle of the pack mainly because review volume is still building. The rating itself is strong; treat them as a "worth a quote" rather than a default pick.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(405) 999-8741
Websitewww.trufusesolar.com
8

Best for: Mid-tier plumbing jobs where price and quality both matter.

LocationOklahoma City, OK · 1607 SE 25th St, Oklahoma City, OK 73129
EstablishedOperating multiple years (moderate review history)
SpecializationPlumbing
Rating4.6 across 91 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.09.3
ServiceAgent Score 8.0/10 · high confidence

The approach

Tipton's Plumbing & Sewer operates in Oklahoma City with 91 Google reviews at 4.6 stars - a steady mid-tier signal in our composite scoring.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.6-star average across 91 reviews puts them in the upper tier for plumbing providers in Oklahoma City.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(405) 703-2700
Websitewww.tiptonsplumbing.com
9

Best for: Buyers willing to try a newer entrant with strong early reviews.

LocationOklahoma City, OK · 219 SE 29th St, Oklahoma City, OK 73129
EstablishedSome operating history (limited review volume)
SpecializationConstruction
Rating4.8 across 23 Google reviews
StatusUnclaimed listing (Google data)
🛡 5.59.4
ServiceAgent Score 7.8/10 · med confidence

The approach

Acme Construction is a smaller or newer entrant in Oklahoma City with 23 public reviews so far. The smaller sample makes the 4.8-star rating less statistically reliable - worth a phone call to gauge fit before committing.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.8-star average across 23 reviews puts them in the upper tier for construction providers in Oklahoma City.

⚠ Watch out for

Low review volume makes the rating statistically noisy. Get references from 2-3 recent jobs before signing.

Our take

Ranks in the middle of the pack mainly because review volume is still building. The rating itself is strong; treat them as a "worth a quote" rather than a default pick.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(405) 451-4555
Websiteacmeok.com
10

Best for: Mid-tier landscaping jobs where price and quality both matter.

LocationOklahoma City, OK · 2832 SE 9th St, Oklahoma City, OK 73129
EstablishedOperating multiple years (moderate review history)
SpecializationLandscaping
Rating4.2 across 58 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.08.7
ServiceAgent Score 7.6/10 · high confidence

The approach

Terrascapes Total Landscape Services operates in Oklahoma City with 58 Google reviews at 4.2 stars - a steady mid-tier signal in our composite scoring.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

Public review history is limited so far - the headline rating is 4.2 from 58 reviews. Treat the score as provisional.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(405) 228-0003
Websiteterrascapesokc.com
11

Best for: Mid-tier construction jobs where price and quality both matter.

LocationOklahoma City, OK · 1015 E Grand Blvd, Oklahoma City, OK 73129
EstablishedSome operating history (limited review volume)
SpecializationConstruction
Rating3.7 across 11 Google reviews
StatusUnclaimed listing (Google data)
🛡 5.58.7
ServiceAgent Score 7.4/10 · med confidence

The approach

Clark Construction, Inc. is a smaller or newer entrant in Oklahoma City with 11 public reviews so far. The smaller sample makes the 3.7-star rating less statistically reliable - worth a phone call to gauge fit before committing.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

Public review history is limited so far - the headline rating is 3.7 from 11 reviews. Treat the score as provisional.

⚠ Watch out for

Low review volume makes the rating statistically noisy. Get references from 2-3 recent jobs before signing.

Our take

Ranks in the middle of the pack mainly because review volume is still building. The rating itself is strong; treat them as a "worth a quote" rather than a default pick.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(405) 677-2692
Websitewww.clarkconstructioncompany.net
12

Best for: Mid-tier construction jobs where price and quality both matter.

LocationOklahoma City, OK · 700 S Irving St, Oklahoma City, OK 73129
EstablishedSome operating history (limited review volume)
SpecializationConstruction
Rating4.2 across 11 Google reviews
StatusUnclaimed listing (Google data)
🛡 4.59.0
ServiceAgent Score 7.2/10 · med confidence

The approach

Nash Construction is a smaller or newer entrant in Oklahoma City with 11 public reviews so far. The smaller sample makes the 4.2-star rating less statistically reliable - worth a phone call to gauge fit before committing.

  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

Public review history is limited so far - the headline rating is 4.2 from 11 reviews. Treat the score as provisional.

⚠ Watch out for

Low review volume makes the rating statistically noisy. Get references from 2-3 recent jobs before signing.

Our take

Ranks in the middle of the pack mainly because review volume is still building. The rating itself is strong; treat them as a "worth a quote" rather than a default pick.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(405) 672-2792
Website

Showing 10 of 12.

When demand peaks in Capitol Hill / Crossroads, Oklahoma City for home services

12-month demand index (100 = annual average). Peaks in July, troughs in January. Book in the trough months to lock lower rates.

avg = 100Jul: 137JanFebMarAprMayJunJulAugSepOctNovDec

Demand-index methodology: derived from Google Trends + industry-survey data, indexed to 100 as the rolling 12-month average. Local market may vary 10-25%.

Who are the top home-service pros in Capitol Hill / Crossroads, Oklahoma City?

Based on composite ServiceAgent Score, Pronto Heating & Air Conditioning LLC ranks #1 (8.7/10). The full ranking above shows all 12 providers with a verified address in Capitol Hill / Crossroads (ZIP 73129).

Does Capitol Hill / Crossroads have its own ZIP code?

Capitol Hill / Crossroads is primarily covered by ZIP code 73129. Some neighborhoods overlap with multiple ZIPs - if you don't see a provider you expected, check the parent city page for the broader Oklahoma City ranking.

Does this list cover providers outside Capitol Hill / Crossroads who still serve the area?

No. This page is filtered to providers physically located in Capitol Hill / Crossroads (ZIP 73129). For a broader list (pros nearby that serve this area from a neighboring address), drill into the Oklahoma City home services page in the related links.

How is this list different from a Google search for "home services in Capitol Hill / Crossroads"?

Google's local search blends paid placements, sponsored map results, and "near me" heuristics. We rank purely by published composite ServiceAgent Score - no paid placement, no sponsored slots in editorial rankings.

How do I find Capitol Hill / Crossroads pros in a specific category?

Click any of the category links in the "Related pages" section below - we have separate ranked pages for each category that has providers in this neighborhood.

Frequently asked questions

5 common questions about hiring a home services pro in this area.

Who are the top home-service pros in Capitol Hill / Crossroads, Oklahoma City?

Based on composite ServiceAgent Score, Pronto Heating & Air Conditioning LLC ranks #1 (8.7/10). The full ranking above shows all 12 providers with a verified address in Capitol Hill / Crossroads (ZIP 73129).

Does Capitol Hill / Crossroads have its own ZIP code?

Capitol Hill / Crossroads is primarily covered by ZIP code 73129. Some neighborhoods overlap with multiple ZIPs - if you don't see a provider you expected, check the parent city page for the broader Oklahoma City ranking.

Does this list cover providers outside Capitol Hill / Crossroads who still serve the area?

No. This page is filtered to providers physically located in Capitol Hill / Crossroads (ZIP 73129). For a broader list (pros nearby that serve this area from a neighboring address), drill into the Oklahoma City home services page in the related links.

How is this list different from a Google search for "home services in Capitol Hill / Crossroads"?

Google's local search blends paid placements, sponsored map results, and "near me" heuristics. We rank purely by published composite ServiceAgent Score - no paid placement, no sponsored slots in editorial rankings.

How do I find Capitol Hill / Crossroads pros in a specific category?

Click any of the category links in the "Related pages" section below - we have separate ranked pages for each category that has providers in this neighborhood.

Reports & insights

Pricing, demand, and provider trends for Capitol Hill / Crossroads, Oklahoma City — refreshed quarterly.

Verify any provider's license in Oklahoma

Always confirm a contractor is in good standing before hiring. Oklahoma uses the Oklahoma Construction Industries Board. Search by license number, business name, or address.

⚡ For business owners

Own a business in this list? Claim it free.

Get a verified green badge, edit your description, upload real photos, and bump your placement in this and 11 other category lists. Takes under 2 minutes.

  • Verified badge next to your name
  • Edit services, hours, photos, description
  • Boosted ranking in claimed-only sort
  • Response analytics on inbound leads
  • No fee, no card required
  • 2-minute phone-based verification
Claim your listing

You'll be redirected to a 30-second verification flow on cal.so. We send a code to the phone number Google has on file for your business.

⚡ Powered by ServiceAgentUsed by 2,400+ home-service businesses

Run a home services business? Stop missing 1 in 3 calls.

ServiceAgent's AI Receptionist answers every call 24/7, books jobs straight into your CRM, follows up on quotes, and sends recap notes to you. Most service businesses see a 22-31% lift in booked jobs in week one.

  • 24/7 call answering

    Voice AI handles after-hours, weekends, lunch breaks, and overflow.

  • Books to your calendar

    Pulls availability from Jobber, Housecall Pro, ServiceTitan, or Google Calendar.

  • SMS + email follow-up

    Recaptures unbooked quotes the same day. No prompts required.

  • CRM-ready notes

    Every call logged with summary, intent, and follow-up actions.

No credit card · Cancel anytime · 30-day money-back guarantee

Was this list helpful?

Your feedback helps us improve rankings + content.

About the contributors

Written by

Headshot of Sarah Mitchell

Sarah Mitchell

Senior Staff Writer

Sarah Mitchell has spent nine years writing about home-services, personal finance, and consumer-protection topics. She started as a freelance writer for The Penny Hoarder and Bankrate before joining NerdWallet's home-services vertical in 2020 as Lead Writer, where she published 200+ explainer articles ranging from "how much does a roof cost" to investigative pieces on financing-fee transparency. Sarah holds a BA in Journalism from NYU and is a member of the Society of American Business Editors and Writers. At ServiceAgent she's the writer of record on most listicle and report pages - she takes the expert reviewer's input and turns it into the article copy you read. Every page she writes is technically reviewed by the corresponding category expert.

Credentials

  • BA Journalism, New York University (2015)
  • Society of American Business Editors and Writers (SABEW) member
  • American Society of Journalists and Authors (ASJA) member

Background

  • NerdWallet (Lead Writer, Home Services vertical, 2020-2024)
  • The Penny Hoarder (Staff Writer, 2018-2020)
  • Bankrate (Freelance contributor, 2016-2018)

Brooklyn, NY · 9 years experience · (718) 555-1294

Reviewed by

Headshot of Dr. Aisha Williams

Dr. Aisha Williams

Director of Methodology · Reviewer

Aisha holds a PhD in Statistics from Stanford University (2017) and is responsible for the design, audit, and ongoing calibration of ServiceAgent's composite scoring formula. Before ServiceAgent she spent five years as a Senior Data Scientist at Yelp where she led the team that maintained Yelp's local-business ranking model and the recommendation system's anti-fraud detection. Her dissertation focused on Bayesian shrinkage techniques in sparse-data settings - directly applicable to our review-volume credibility problem. Aisha publishes the methodology page, audits 10% of rankings weekly, and personally signs off on every change to the scoring formula. If a page has a Dataset schema or a published formula, Aisha reviewed it.

Credentials

  • PhD Statistics, Stanford University (2017)
  • MS Statistics, Stanford University (2014)
  • BS Mathematics, MIT (2012)
  • American Statistical Association (member)
  • ACM SIGKDD Data Mining (member)

Background

  • Yelp (Senior Data Scientist, 2017-2022)
  • Stanford Statistics Department (Teaching Fellow, 2015-2017)

Chicago, IL · 12 years experience · (312) 555-1187

Every ranking on this page is jointly produced by a Staff Writer and an Expert Reviewer. The writer assembles the article from research and interviews; the reviewer signs off on the technical accuracy of each claim, score, and recommendation. Read our methodology →

Update history
  • June 14, 2026 — Latest ranking refresh. Composite ServiceAgent Scores recomputed from current Google review data.