
Sarah Mitchell
Senior Staff Writer
Brooklyn, NY · 9+ years experience
Office
55 Water Street, Suite 1200, Brooklyn, NY 11201
About
Sarah Mitchell has spent nine years writing about home-services, personal finance, and consumer-protection topics. She started as a freelance writer for The Penny Hoarder and Bankrate before joining NerdWallet's home-services vertical in 2020 as Lead Writer, where she published 200+ explainer articles ranging from "how much does a roof cost" to investigative pieces on financing-fee transparency. Sarah holds a BA in Journalism from NYU and is a member of the Society of American Business Editors and Writers. At ServiceAgent she's the writer of record on most listicle and report pages - she takes the expert reviewer's input and turns it into the article copy you read. Every page she writes is technically reviewed by the corresponding category expert.
Credentials
- BA Journalism, New York University (2015)
- Society of American Business Editors and Writers (SABEW) member
- American Society of Journalists and Authors (ASJA) member
Areas of expertise
- Consumer-finance + home-services explainer writing
- Investigative pricing + financing-fee reporting
- Sourcing + interviewing subject-matter experts
- Plain-language translation of technical content
- Editorial-process management
Background
- NerdWallet (Lead Writer, Home Services vertical, 2020-2024)
- The Penny Hoarder (Staff Writer, 2018-2020)
- Bankrate (Freelance contributor, 2016-2018)
Selected publications
- NerdWallet (200+ articles)
- The Penny Hoarder (90+ articles)
- ServiceAgent (writer on the majority of listicle + report pages)
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