Table of contents
- GorillaDesk pricing at a glance: Basic, Pro and Growth by route
- GorillaDesk plans explained: what each tier includes
- Which GorillaDesk plan fits your trade and routes
- The real cost of GorillaDesk: routes, plan and no hidden fees
- GorillaDesk reviews: what real users say
- ServiceAgent: the AI front desk that answers every GorillaDesk call
- GorillaDesk vs ServiceAgent: call answering compared
- Related reading
- Landscaping Living Grid
- FAQs
- Sources
GorillaDesk pricing at a glance: Basic, Pro and Growth by route
GorillaDesk is field service software for pest control, lawn care, pool and cleaning trades, priced by the number of routes, not by user. A route, or schedule, is one technician’s schedule. Admin users and mobile devices are unlimited and free, and there are no setup fees or contracts. For a single route, the plans start at $49, $99 and $149 a month, and the price scales as routes are added. The table shows the starting rate at one route:
| Plan | 1 route, a month | Users included | Core included features |
|---|---|---|---|
| Basic | $49 | Unlimited | Scheduling, CRM, invoices and estimates, basic routing, Square and Stripe, automations, dashboards |
| Pro (most popular) | $99 | Unlimited | All Basic, plus customer portal, online booking, advanced routing, review generation, eSignatures, QuickBooks sync, GPS tracking, open API |
| Growth (most value) | $149 | Unlimited | All Pro, plus map estimation, drive time, dynamic estimates, sales pipeline, custom fields, multi branch support |
Because pricing is by route, the monthly total rises with the number of routes. The table below shows GorillaDesk’s own monthly prices at common route counts:
| Routes | Basic | Pro | Growth |
|---|---|---|---|
| 1 route | $49 | $99 | $149 |
| 3 routes | $149 | $199 | $299 |
| 5 routes | $209 | $299 | $499 |
| 10 routes | $359 | $549 | $749 |
Adding office staff or technicians who ride together does not raise the price, since users are unlimited; only the number of routes does. Yearly billing lowers the monthly rate against paying monthly.
GorillaDesk plans explained: what each tier includes
Basic, from $49 a month
The starting plan, $49 a month for one route. Basic carries scheduling, customer management, invoices, estimates and work orders, job and customer mapping, basic routing up to 25 stops, Square and Stripe payments, broadcast messaging, triggered automations, automated emails and SMS, and dashboards and reporting. Admin users and mobile devices are unlimited. It fits a small trade running the essentials.
Pro, from $99 a month
The most popular plan, $99 a month for one route, or $50 more than Basic. Pro adds a customer online portal, online booking, routing with a drive matrix, review generation, document and eSignatures, QuickBooks Online sync, GPS device tracking, commission tracking, time clocking, Zapier and open API access. It fits a growing operation that wants automation and integrations.
Growth, from $149 a month
The most value plan, $149 a month for one route. Growth adds map estimation tools, drive time, dynamic estimates and estimate packages, a full sales pipeline with reporting, custom fields, custom job statuses and multi branch support. It fits a larger multi truck or multi branch operation that wants sales and estimating tools.
Which GorillaDesk plan fits your trade and routes
The plan choice comes down to which features a trade needs, since users are unlimited and the price scales by routes. The best fit for each:
- Basic (from $49) suits a small pest control, lawn or pool business that needs core scheduling, invoicing and basic routing.
- Pro (from $99) suits a growing operation that wants a customer portal, advanced routing, QuickBooks sync, GPS tracking and open API.
- Growth (from $149) suits a larger multi branch operation that needs map estimation, a sales pipeline, custom fields and multi branch support.
Because users are free and pricing is by route, the total scales with how many technician schedules a business runs, not head count. GorillaDesk runs the operations but does not answer the phone, so a shop that wants every call answered adds a receptionist or a separate front desk.
The real cost of GorillaDesk: routes, plan and no hidden fees
GorillaDesk’s real monthly cost is the plan price for the number of routes a business runs, with users unlimited and no setup fees or contracts. The examples below show the total at common setups.
GorillaDesk cost examples by plan and routes
The table below sets the monthly total for common setups, using GorillaDesk’s own pricing.
| Business | Plan and routes | Monthly total | What it covers |
|---|---|---|---|
| Solo operator | Basic, 1 route | $49 | Core scheduling, invoicing, basic routing |
| Small crew | Pro, 3 routes | $199 | Advanced routing, QuickBooks, GPS |
| Growing operation | Pro, 5 routes | $299 | Five technician schedules, unlimited users |
| Larger multi branch | Growth, 10 routes | $749 | Sales pipeline, custom fields, multi branch |
The price scales with routes, not users, so office staff and technicians who ride together are free. There are no setup fees and no contracts, data migration is free, and yearly billing lowers the monthly rate.
What to know about GorillaDesk cost: routes, billing and no hidden fees
Beyond the monthly plan price, a few extra charges apply:
- Price scales with routes. Each route added raises the monthly total, so a 10 route Pro plan is $549 against $99 for one route. The plan tier stays the same; the route count drives the bill.
- Solo versus riding together. Solo technicians each need their own route, but crews that ride together only need a route for the supervisor, which keeps the route count and the bill down.
- Basic routing limit. Basic routing is capped at 25 stops; advanced routing with a drive matrix is on Pro and up.
- Yearly to save. Yearly billing lowers the monthly rate against paying monthly. There are no setup fees, no contracts and free data migration.
- No phone answering. GorillaDesk schedules, routes and invoices. It does not answer inbound calls, so that still needs a receptionist or a front desk.
Terms, contract, and trial
| Term | GorillaDesk |
|---|---|
| Free plan or trial | Free trial to start; no permanently free plan |
| Contract length | No contracts; monthly or yearly, yearly is discounted |
| Setup or migration fee | None; free data migration and unlimited training |
| Users included | Unlimited admin users and mobile devices on every plan |
| Pricing basis | By number of routes; from $49, $99 and $149 a month at one route |
GorillaDesk reviews: what real users say
GorillaDesk holds a 4.8 out of 5 across 43 reviews on G2 and a 4.8 out of 5 across 278 reviews on Capterra, among the highest rated field service tools. Reviewers praise the scheduling, the routing and the responsive support. On cost, the route based model keeps office users free, and the main thing to weigh is how the total scales as routes are added.
Read the verbatim reviews
What owners praise
“I’m saving so much time on my end and it’s all because of GorillaDesk.” Kevin S., Capterra, 2026
“Saved me at least 30 minutes a day chasing clients and confirming jobs.” Siamak M., Capterra, 2026
More from reviewers
“My techs can use their cell phones in the field to navigate to each location and complete reports for invoicing all at the touch of the cell app.” Stephan N., Capterra, 2026
“If there is ever a problem, they are very attentive and aggressive in handling any problems.” Frank E., Capterra, 2026
What users say about GorillaDesk pricing
On price, reviewers are broadly positive: the value is strong for a small trade, users are free, and the tool saves time on scheduling and routing. The main cost note is structural, not a complaint, that the total scales with the number of routes. Real reviews:
Reviews sourced from GorillaDesk on G2 and Capterra.
ServiceAgent: the AI front desk that answers every GorillaDesk call
GorillaDesk runs the schedule, routing and invoices, but it does not pick up the phone. A missed or unbooked call is still lost revenue. Around 62% of calls to small businesses go unanswered, and 85% of those callers do not call back. ServiceAgent answers every call 24/7, books the job, and updates the record, then hands the booked work to whatever runs the schedule. It starts at $0 on the Launch plan and runs on usage based credits, so a shop pays for booked work rather than a per seat fee. ServiceAgent has handled more than 350,000 calls at a 100% capture rate and a 56% booking rate across more than 7,600 businesses. It pairs with GorillaDesk rather than replacing it.
GorillaDesk vs ServiceAgent: call answering compared
GorillaDesk is field service software, so the fair comparison is on the phones: what answers and books calls. GorillaDesk does not include phone answering, so this compares adding a front desk, not scheduling or routing, which GorillaDesk handles and ServiceAgent does not.
| GorillaDesk | ServiceAgent | |
|---|---|---|
| What it is | Field service software: scheduling, routing, invoicing, CRM | A dedicated AI front desk for home services |
| Answers inbound calls | No, not included | Yes, 24/7 |
| Books the job from a call | No | Yes |
| Entry price | $49 a month (Basic, 1 route) | $0 (Launch) |
| Billing model | Per plan, by route count | Usage based credits |
| Scheduling, routing, invoicing | Yes | No, pairs with the tool that does |
| Live human backup | No | Yes |
| Best for | Running routes, crews and invoices | Shops losing jobs to missed and unbooked calls |
GorillaDesk fits a pest control, lawn or pool business that wants scheduling, routing and invoicing in one platform. ServiceAgent fits an owner who wants every call answered and booked, and it pairs with GorillaDesk rather than replacing it.
Related reading
First-party data
Where these tools sit on our Landscaping Living Grid
ServiceAgent publishes this market map and scores itself by the same rubric as every other vendor, from public reviews, vendor sites and changelogs. Scores are 0–100 as of Jul 2026.
- Operational Satisfaction
- How satisfied operators sound in public reviews.
- Operations Breadth × Trade-Nativeness
- How much of the front office a tool runs, and how built for the trade it is.
| Tool | Quadrant | Satisfaction | Breadth | Head to head |
|---|---|---|---|---|
| GorillaDesk | Leaders | 72 | 52 | Compare |
| Jobber | Leaders | 58 | 52 | Compare |
Source: ServiceAgent Living Grid, Landscaping (Jul 2026). How we score · Market Pulse
Frequently Asked Questions
The questions home service operators ask most often.
How much does GorillaDesk cost a month?
GorillaDesk prices by the number of routes. For one route, Basic is $49 a month, Pro $99 and Growth $149. Prices scale up as routes are added: three routes run $149, $199 and $299, and ten routes $359, $549 and $749. Every plan includes unlimited admin users and mobile devices, with no setup fees or contracts.
What is a route in GorillaDesk?
A route, or schedule, is one technician's schedule. If technicians ride solo, each needs a route; if they ride together, only the supervisor or crew leader needs one. GorillaDesk prices by the number of routes, not by user.
Does GorillaDesk charge per user?
No. Admin users and mobile devices are unlimited and free on every plan. GorillaDesk charges by the number of routes, so adding office staff or technicians who ride together does not raise the price.
What is the difference between Basic, Pro and Growth?
Basic covers scheduling, CRM, invoicing, basic routing and automations. Pro adds a customer portal, online booking, advanced routing, QuickBooks sync, eSignatures, GPS tracking and open API. Growth adds map estimation, a sales pipeline, custom fields and multi branch support.
Does GorillaDesk have setup fees or contracts?
No. There are no setup fees and no contracts, data migration is free, and training is unlimited. GorillaDesk offers a free trial to start.
Does GorillaDesk answer phone calls?
No. GorillaDesk runs scheduling, routing, invoicing and customer management for field service trades, but it does not answer inbound calls, so a busy shop still needs a receptionist or a front desk.
Is GorillaDesk worth the price?
For a pest control, lawn care or pool service business, GorillaDesk rates 4.8 out of 5 on both G2 and Capterra, with reviewers praising the scheduling, routing and support. The route based pricing keeps office users free, which suits trades with a few technicians.
Sources
Figures and ratings in this article trace back to these pages.
- 1.GorillaDesk pricing (route based Basic $49, Pro $99, Growth $149 at one route, scaling with routes; unlimited users; no setup fees or contracts), verified 30 Sep 2026 · GorillaDesk
- 2.GorillaDesk rating and reviews (4.8 out of 5, 43 reviews), verified 30 Sep 2026 · G2
- 3.GorillaDesk rating and reviews (4.8 out of 5, 278 reviews), verified 30 Sep 2026 · Capterra
Who worked on this
Shaambhav Shankar
Growth & Product Marketing, ServiceAgent
Leads growth and product marketing for ServiceAgent at SaaS Labs, where he has worked in product marketing since 2020. Writes the blog's coverage of AI call answering, CRM and home-services operations.
Related reading
What Is Field Management Software?
Learn what field management software is, how it works, its core features, and which service businesses need it (and the one job it still won't do).
Kickserv Alternatives in 2026: 6 Options Scored on What Runs Your Front Office
The best Kickserv alternatives in 2026, scored against Kickserv's own pain points on the ServiceAgent Grid: who answers the phone, who books, bills and dispatches, with verified pricing and real reviews.
FieldEdge Pricing and Reviews (2026)
FieldEdge pricing at a glance: Select, Premier and Elite plans