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CRMUpdated Aug 2026

GorillaDesk Pricing in 2026: Plans, Per-Route Costs, and What You Pay

Headshot of Shaambhav ShankarWritten byShaambhav Shankar13 min read

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GorillaDesk Pricing in 2026: Plans, Per-Route Costs, and What You Pay
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You look at the pricing page, see $49 a month, and think you have your answer. Then you find out the price is per route rather than per business, and you have four technicians on four different calendars. The number you were budgeting for is not the number you will pay, and the page does not tell you what the difference is.

By the end of this article you will know exactly what GorillaDesk costs for your crew setup, which plan you actually need, and the one scheduling decision that changes your bill by up to $2,400 a year without changing your headcount. Every figure came off GorillaDesk's own pricing page in August 2026, and where a number is not published we say so.

How Much Does GorillaDesk Cost?

GorillaDesk costs $49 a month for Basic, $99 for Pro and $149 for Growth, each covering one route. Annual billing drops those to $539, $1,089 and $1,639 for the year, which is exactly one month free. Additional routes are quoted by sales rather than published.

PlanMonthlyAnnualEffective monthly on annualRouting
Basic$49$539$44.92Basic routing, capped at 25 stops
Pro$99$1,089$90.75Advanced routing with Drive Matrix, no stated stop limit
Growth$149$1,639$136.58Advanced routing with Drive Matrix, no stated stop limit

Every plan includes unlimited admin users, unlimited mobile devices and unlimited support, with no setup fee, no contract and free data migration. There is a 14-day free trial that does not ask for a card. Those inclusions matter more than they look, and the section on how GorillaDesk compares to per-user software explains why.

What GorillaDesk Counts as a Route, and Why It Decides Everything

This is the part that catches people out, and it is worth being precise about. GorillaDesk bills per active schedule, which it also calls a route. A schedule is a separate calendar that gets dispatched independently. It is not a person and it is not a login.

GorillaDesk states the rule plainly: only users assigned to a specific schedule need a paid seat. So a technician who drives alone to their own list of stops needs their own schedule. Two technicians riding in the same truck to the same stops share one. Your office manager, your bookkeeper and you all need logins and none of you need a schedule, which is why unlimited admin users is a real inclusion rather than a marketing line.

Counting Your Routes in Three Common Setups

  • All solo. Every technician runs their own list of stops in their own vehicle, so the route count equals the headcount. Three solo technicians is three routes, which is the most expensive way to be structured.
  • Crew-based. Technicians ride together in pairs or threes to the same jobs, so you need one schedule per truck rather than per person. Four staff working as two crews is two routes, not four.
  • Hybrid. Most real operations are mixed. Count every vehicle that gets dispatched independently, which is usually the same as counting trucks that leave the yard in different directions each morning.

What GorillaDesk Costs at Your Team Size

The table below prices the common setups using the $50 per additional route figure that circulates widely. Treat those totals as an estimate to verify, because GorillaDesk publishes only single-route pricing and quotes multi-route setups through sales. The base plan prices are exact.

SetupRoutesPlanEstimated monthlyEstimated yearly
Solo owner-operator1Basic$49$588, or $539 billed annually
Solo operator wanting GPS and a customer portal1Pro$99$1,188, or $1,089 annually
4 staff working as 2 two-person crews2Pro$149$1,788
3 technicians all working solo3Pro$199$2,388
6 staff as 1 solo truck plus 2 crews3Pro$199$2,388
5 technicians all working solo5Pro$299$3,588
10 routes, multi-branch10Growth$599$7,188

Two patterns are worth pulling out of that table. The effective cost per route settles at roughly $60 once you are past a few routes, on either paid tier, so the plan choice stops mattering much at scale. And Pro is always $50 a month cheaper than Growth at the same route count, because both tiers add routes at the same rate. Growth is a feature decision, never a volume discount.

The Crew Decision That Changes Your Bill by $2,400 a Year

Because the meter runs on schedules rather than people, how you organise your technicians changes your software bill without changing your payroll. This is the single most valuable thing to understand about GorillaDesk pricing, and it works out like this on the Pro tier.

Field staffAll working soloWorking in two-person crewsYearly difference
2 staff$149 a month$99 a month$600
4 staff$249 a month$149 a month$1,200
6 staff$349 a month$199 a month$1,800
8 staff$449 a month$249 a month$2,400

The honest caveat is that this is not a pricing trick you should chase. Two technicians in one truck cover fewer stops than two technicians in two trucks, so crewing up to save $50 a month on software while losing a route's worth of daily capacity is a bad trade. The point is the reverse: if you already run crews, GorillaDesk's model rewards you for it, and if you are choosing software while structured that way, this is where it beats per-user competitors.

Basic, Pro and Growth Compared Side by Side

Basic $49Pro $99Growth $149
Price per year$539$1,089$1,639
Routes included111
Admin usersUnlimitedUnlimitedUnlimited
Mobile devicesUnlimitedUnlimitedUnlimited
Scheduling and dispatchYesYesYes
Invoicing and estimatesYesYesYes
RoutingBasic, 25 stopsAdvanced, Drive MatrixAdvanced, Drive Matrix
GPS trackingNoYesYes
Customer portalNoYesYes
Online bookingNoYesYes
Electronic signaturesNoYesYes
Sales opportunity pipelineNoNoYes
Dynamic estimatesNoNoYes
Enhanced communication toolsNoNoYes
Support and data migrationIncludedIncludedIncluded

The plan prices, routing limits and unlimited inclusions come from GorillaDesk's pricing page. The feature placements below the routing row reflect how the tiers are commonly described rather than a published feature matrix, so confirm any single feature you are buying the plan for. Note that routes are added at the same rate on every tier, which means moving up never reduces your per-route cost.

Which GorillaDesk Plan Should You Choose?

Choose this planIf this describes youWhat decides itRealistic monthly cost
Basic, $49Solo owner-operator running under 25 stops a day, coming off paper or spreadsheetsYou need scheduling and invoicing to be digital, and nothing customer-facing yet$49 for your single route
Pro, $99Anyone with more than one route, or a solo operator passing 25 stops a dayThe routing cap, first and foremost. GPS and the customer portal are the bonus$99 to $299 for one to five routes
Growth, $149Operations actively selling, quoting and following up rather than just servicing a bookThe sales pipeline and dynamic estimates. Nothing else is exclusive to this tier$149 to $599 for one to ten routes
Look elsewhereHVAC, plumbing or any job-by-job dispatch business without recurring routesThe whole pricing model assumes repeating routes, so you pay for a structure you do not usePrice Jobber or Housecall Pro instead

If you are torn between Basic and Pro, count your stops rather than comparing feature lists. Twenty-five is a low ceiling for lawn care, pool service and pest control in summer, and hitting it mid-season forces an upgrade at the worst time. If you are torn between Pro and Growth, the question is narrower than it looks: you are deciding whether you want a sales pipeline. If you do not quote much, Pro does everything Growth does for $50 a month less at every route count.

What Each GorillaDesk Plan Includes

Basic at $49 a month

  • Core scheduling and dispatching for one route, which covers the job of getting work onto a calendar and out to a phone
  • Invoicing and estimates, so billing runs out of the same system rather than a separate spreadsheet or accounting tool
  • Unlimited admin users and unlimited mobile devices, meaning office staff and extra phones never add to the bill
  • Basic routing capped at 25 stops per route, which is the ceiling that pushes most growing operations up to Pro
  • Unlimited support and free data migration, so moving off paper or another system does not carry a professional services cost

Basic is a genuine plan rather than a stripped teaser, and for a solo operator running twenty stops a day it may be all you need. The 25-stop routing cap is the thing to check against your actual density, because route-heavy trades like lawn care and pool service pass it quickly in summer.

Pro at $99 a month

  • Advanced routing with Drive Matrix and no stated stop limit, which is the main reason to leave Basic behind
  • GPS tracking on technicians, giving you live position and arrival data rather than phone calls asking where somebody is
  • A customer portal where clients can see their history, invoices and upcoming visits without ringing your office
  • Online booking, so a customer can put themselves onto a route instead of generating a call your office has to answer
  • Electronic signatures for service confirmations and chemical applications, which matters for compliance-heavy trades

Pro is where most multi-route operations end up, and GorillaDesk marks it as its most popular plan. The step up from Basic is $50 a month and buys the removal of the stop cap plus the customer-facing features. If you are choosing between them, the stop limit usually decides it before the feature list does.

Growth at $149 a month

  • A sales opportunity pipeline for tracking quotes and prospects through stages, rather than treating every estimate as a one-off
  • Dynamic estimates that adjust by property attributes and service selections instead of manual quote-building
  • Enhanced communication tools for customer follow-up sequences and campaign-style outreach
  • Deeper reporting for multi-route and multi-branch operations comparing performance across teams
  • Everything in Pro, including advanced routing, GPS, the customer portal and online booking

Growth costs $50 a month more than Pro and adds routes at the same $50 rate, so it never becomes cheaper at volume. Buy it if you want the sales pipeline and dynamic estimates, and stay on Pro if you do not, regardless of how many routes you run.

Costs That Are Not in the Plan Price

SMS messaging

Text messaging runs on a $5 monthly subscription plus prepaid credits, and the credit pricing is genuinely tiered. A thousand messages costs $50, which is 5 cents each. Twenty-five hundred costs $100, which is 4 cents. Eight thousand costs $200, which is 2.5 cents. The advertised 20% and 50% savings are both exactly accurate against the thousand-message rate. For a route business sending appointment reminders, budget this properly: at two texts per visit and 400 visits a month, you are into the second credit tier.

Card payment processing

GorillaDesk integrates with Stripe and Square and states no additional fee of its own. What you pay is the processor's standard rate, commonly 2.9% plus 30 cents per card transaction, and that goes to Stripe or Square rather than to GorillaDesk. Worth modelling anyway, because on a $250 average ticket it is about $7.55 a job, which across 200 jobs a month is more than your software bill.

Additional routes

The figure quoted almost everywhere is $50 per month per extra route, and the scenario tables in this article use it. It is not printed on GorillaDesk's pricing page, which shows single-route pricing and asks multi-route buyers to contact sales. Get your own number in writing before you commit, particularly if you are adding several routes at once, since that is exactly the situation where a quoted rate may differ from the circulating one.

GorillaDesk Pricing Against Per-User Software

The comparison that matters is not feature-by-feature, it is billing model. GorillaDesk charges per route and includes unlimited admin users. Jobber, the most common alternative for these trades, charges per user and counts office staff as users. Which one is cheaper depends entirely on your shape, and the answer flips.

Your setupGorillaDesk ProJobberCheaper
1 technician, 1 route, no office staff$99$49Jobber, by $50
3 technicians all solo, 1 office$199$136Jobber, by $63
4 technicians in 2 crews, 1 office$149$165GorillaDesk, by $16
5 technicians all solo, 2 office$299$223Jobber, by $76
6 technicians in 3 crews, 2 office$199$252GorillaDesk, by $53
10 technicians in 5 crews, 4 office$299$426GorillaDesk, by $127

The rule that falls out of this is simple enough to apply in your head. GorillaDesk is cheaper when your technicians ride together and you carry office staff. Per-user software is cheaper when every technician runs a solo route and your back office is small. A solo owner-operator with no office staff is the worst case for GorillaDesk's model, and a crew-based company with a real office is the best.

Where GorillaDesk Pricing Works and Where It Does Not

Pros

  • Unlimited admin users is a genuine structural advantage, and it is the reason a company with three office staff can be cheaper here than on per-seat software
  • Full pricing is published for all three tiers with real annual figures, so you can model most of your cost without speaking to anyone
  • Annual billing is exactly one month free rather than a vague percentage, which makes the commitment easy to evaluate
  • No setup fees, no contracts, free data migration and a 14-day trial without a card, so trying it properly costs nothing but your time

Cons

  • The cost of an additional route is not published, which is the single most important number for anyone running more than one truck
  • Route-based pricing scales badly for solo-heavy operations, where ten technicians on ten routes reaches $549 a month on Pro
  • The Basic plan's 25-stop routing cap is low for route-dense trades, so the real entry price for lawn care or pool service is often $99 rather than $49
  • Growth never becomes cheaper per route than Pro, so the tier ladder rewards features rather than volume, which is unusual and easy to misread
  • It is built for recurring route-based work, so HVAC and plumbing operations doing job-by-job dispatch will find the model a poor fit regardless of price

The Verdict: What You Should Budget for GorillaDesk

Budget $99 a month plus about $50 per route after the first. Two numbers decide almost your whole bill: how many routes you run, and what GorillaDesk quotes you per extra one. Get that second number in writing, because it is the one they do not publish.

GorillaDesk is good value if your technicians ride together and you have office staff, since neither costs you anything extra. It is poor value if every technician runs a solo route, and at that point Jobber is worth pricing alongside it.

One cost GorillaDesk does not cover is the calls that come in while your crews are out on route. ServiceAgent answers those on the first ring and books them, at a flat $0 to $279 a year. It runs alongside your scheduling software rather than replacing it, and it is AI only, so keep a person available for the calls that need one.

First-party data

Where these tools sit on our Landscaping Living Grid

ServiceAgent publishes this market map and scores itself by the same rubric as every other vendor, from public reviews, vendor sites and changelogs. Scores are 0–100 as of Jul 2026.

Operational Satisfaction
How satisfied operators sound in public reviews.
Operations Breadth × Trade-Nativeness
How much of the front office a tool runs, and how built for the trade it is.
Landscaping Living Grid scores for the tools covered in this article, Jul 2026.
ToolQuadrantSatisfactionBreadthHead to head
GorillaDeskLeaders7252Compare
JobberLeaders5852Compare

Source: ServiceAgent Living Grid, Landscaping (Jul 2026). How we score · Market Pulse

GorillaDesk Pricing FAQs

The questions home service operators ask most often.

How much does GorillaDesk cost per month?

Basic is $49, Pro is $99 and Growth is $149 a month, each covering one route. Annual billing brings those to $539, $1,089 and $1,639 for the year. Unlimited admin users, unlimited mobile devices and support are included at every tier.

How much does GorillaDesk charge per extra route?

The figure quoted widely is $50 a month per additional route, but GorillaDesk does not publish it. Its pricing page shows single-route pricing and directs multi-route buyers to sales. Get the number in writing before budgeting, especially if you are adding several routes at once.

Is GorillaDesk priced per user or per technician?

Neither. It is priced per active schedule, meaning per independently dispatched route. Technicians who ride together share one schedule, and office staff who never get assigned to a schedule cost nothing. That is why a four-person crew-based team can pay less than a three-person solo team.

Does GorillaDesk offer a discount for paying annually?

Yes, and it works out to exactly one month free at every tier. Twelve months of Basic at the monthly rate is $588 against $539 annually, Pro is $1,188 against $1,089, and Growth is $1,788 against $1,639. That is an 8.3% saving in exchange for paying twelve months upfront.

Is there a free trial, and does it need a card?

There is a 14-day free trial and it does not require a credit card. GorillaDesk also states no setup fees, no contracts and free data migration, so the practical cost of testing it against your own routes is the time it takes to load your customer list.

Who worked on this

Headshot of Shaambhav Shankar
Written by

Shaambhav Shankar

Growth & Product Marketing, ServiceAgent

Leads growth and product marketing for ServiceAgent at SaaS Labs, where he has worked in product marketing since 2020. Writes the blog's coverage of AI call answering, CRM and home-services operations.

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