FieldEdge Pricing and Reviews (2026)

FieldEdge pricing at a glance: Select, Premier and Elite plans

FieldEdge is field service software for HVAC, plumbing and electrical businesses, and it does not publish fixed prices. All three plans, Select, Premier and Elite, show Request Pricing on its site. Third party trackers report a per user model that stays the same across tiers: about $100 a month per office user and $125 per field technician. The tiers change the features and the number of included mobile licenses, not the per user rate. The table shows each plan with its reported monthly range by team size.

The reported monthly ranges scale with team size, since FieldEdge prices per user at about $100 an office user and $125 a field technician. FieldEdge lists Request Pricing, so these figures come from third party trackers and should be confirmed with FieldEdge.

FieldEdge plans explained: what each tier includes

Select, reported ~$300 to $500 a month

The essential plan for a small team, with 2 mobile licenses included. Select carries dispatching, booking and scheduling, single option quotes, customer management, the pricebook and flat rate pricing, invoices, QuickBooks Online and Desktop sync and integrated payments. It fits a small HVAC, plumbing or electrical shop running the core operations.

Premier, reported ~$700 to $1,100 a month

The most popular plan, for an established multi truck operation, with 4 mobile licenses. Premier adds advanced dispatching, multi option quotes, 10 saved reports, performance and commission tracking and prospect tracking on top of Select. It fits a business that has outgrown the basics and wants stronger dispatch and reporting.

Elite, reported ~$1,200 to $2,000 or more a month

The top plan, for a large multi truck company, with 6 mobile licenses. Elite adds unlimited saved reports, outbound call recording, Proposal Pro, MarketingEdge with two way texting, warehouse inventory management and the consumer management portal. It fits a large operation that wants the full toolset in one platform.

Which FieldEdge plan fits your team and workflow

Because the per user rate is the same across tiers, the choice comes down to the features and the mobile licenses a business needs, not the seat cost. The best fit for each:

• Select (reported ~$300 to $500) suits a small shop that wants core dispatching, scheduling, quoting and QuickBooks with 2 mobile licenses.
• Premier (reported ~$700 to $1,100) suits an established multi truck operation that needs advanced dispatching, multi option quotes and performance tracking with 4 licenses.
• Elite (reported ~$1,200 to $2,000+) suits a large multi truck company that needs unlimited reporting, warehouse inventory, Proposal Pro and MarketingEdge with 6 licenses.

The tiers differ by feature and mobile licenses, not the per user rate. FieldEdge runs the operations but does not answer inbound calls, so a shop that wants every call answered adds a receptionist or a separate front desk.

The real cost of FieldEdge: per user rates, setup and add ons

FieldEdge’s real cost is the per user subscription plus a one time setup and any add on modules, on an annual contract. Because it prices per user, the monthly total scales with the number of office users and field technicians. The examples below show the reported total at common team sizes, then the charges that sit off the plan.

FieldEdge cost examples by team size

The table below sets the reported monthly total for common team sizes, using the reported per user rates of about $100 an office user and $125 a field technician.

The subscription is per user, about $100 an office user and $125 a field technician, the same across tiers. On top sit a one time setup of $500 to $2,000, add on modules at $19 to $99 a month each, and card processing fees through FieldEdge Payments. The subscription clock is reported to start at setup, not at go live.

FieldEdge costs beyond the subscription: setup, add ons and contract

Beyond the monthly plan price, a few extra charges apply:

• Setup and onboarding. A one time setup is reported at $500 to $2,000, with training around $150 an hour and data migration $150 to $400. The subscription clock is reported to start at setup, not at go live.
• Add on modules. Proposal Pro, MarketingEdge, the Academy and the consumer portal are quoted separately on Select and Premier, reported around $19 to $99 a month each.
• Annual contract. FieldEdge is sold on an annual contract, with some contractors reporting two year terms, so the spend is committed.
• Payment processing. Card payments taken through FieldEdge Payments carry a per transaction processing fee, separate from the subscription.
• No phone answering. FieldEdge schedules, dispatches and invoices, and Elite records outbound calls, but it does not answer inbound calls, so that still needs a receptionist or a front desk.

Terms, contract, and trial

FieldEdge reviews: what real users say

FieldEdge holds a 4.2 out of 5 across 307 reviews on Capterra and a 4.0 out of 5 across 87 reviews on G2. Owners praise the ease of use for technicians, the dispatching and the QuickBooks alignment; the common complaints are slow load times, support and the fact that many tools and the setup are billed on top. On price, a recurring theme is that features and training are extra.

Read the verbatim reviews▾

What owners praise

“Field Edge helps you run your day to day business efficiently without the complexity, or cost, of larger platforms.” Marlene W., G2, Apr 2026

“Ease of use. Not the most sophisticated software, but easy for technicians to use.” Verified user in Facilities Services, G2, Apr 2026

Common complaints

“Everything is an additional charge. The training you pay for is not the greatest.” Shannon A., G2, Sep 2024

“Platform is not intuitive and runs very slowly, both in the office and on mobile.” Dakota P., G2, Apr 2026

What users say about FieldEdge pricing

On price, the recurring theme in reviews is that the subscription is only part of the cost. Owners note that training, add on modules and setup are billed on top, and that the quote based model makes it hard to compare up front. Real reviews:

Reviews sourced from FieldEdge on G2 and Capterra.

ServiceAgent: the AI front desk that answers every FieldEdge call

FieldEdge runs the schedule, dispatch and invoices, and Elite even records outbound calls, but it does not answer the inbound phone. A missed or unbooked call is still lost revenue. Around 62% of calls to small businesses go unanswered, and 85% of those callers do not call back. ServiceAgent answers every call 24/7, books the job, and updates the record, then hands the booked work to whatever runs the schedule. It starts at $0 on the Launch plan and runs on usage based credits, so a shop pays for booked work rather than a per user fee. ServiceAgent has handled more than 350,000 calls at a 100% capture rate and a 56% booking rate across more than 7,600 businesses. It pairs with FieldEdge rather than replacing it.

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FieldEdge vs ServiceAgent: call answering compared

FieldEdge is field service software, so the fair comparison is on the phones: what answers and books inbound calls. FieldEdge does not answer inbound calls, so this compares adding a front desk, not scheduling or invoicing, which FieldEdge handles and ServiceAgent does not.

FieldEdge fits a business that wants scheduling, dispatch and invoicing with strong QuickBooks alignment. ServiceAgent fits an owner who wants every call answered and booked, and it pairs with FieldEdge rather than replacing it.

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