Table of contents
- How FieldPulse pricing works: seat based, access levels and a custom quote
- FieldPulse plans explained: what the quote covers
- Which FieldPulse setup fits your team
- The real cost of FieldPulse: seats, access level and contract
- FieldPulse reviews: what real users say
- ServiceAgent: the AI front desk that answers every FieldPulse call
- FieldPulse vs ServiceAgent: call answering compared
- Related reading
- HVAC Living Grid
- FAQs
- Sources
How FieldPulse pricing works: seat based, access levels and a custom quote
FieldPulse is field service software that does not publish fixed prices. It is seat based: a business buys a set number of seats upfront for its contract term, and the rate depends on what each seat needs access to. Third party trackers report the seats in roughly the $65 to $115 per seat a month range, so this page uses those reported figures alongside the model. Confirm the current number with FieldPulse. How the model works:
- Seat based. A business buys a set number of seats, and the total scales with the team size.
- Access levels. Each seat is priced by what it needs: a full office seat costs more than a mobile only field seat for a technician.
- Reported rates. Third party trackers report office seats around $65 to $115 per seat a month by tier, with mobile only field seats lower. FieldPulse quotes the exact number.
- Feature tiers. The core tier carries the essentials; higher tiers add job costing, QuickBooks sync and custom pricebooks.
- Contract term. Seats are purchased upfront for the term, so the spend is committed rather than month to month.
- Custom quote. Every plan is quoted per business, so there is no price list; a demo sets the number.
The table below sets the parts of a FieldPulse quote side by side. The price column is a custom quote, because FieldPulse does not list a rate.
| Part of the quote | What it covers | Price |
|---|---|---|
| Office seat | Full access to the CRM, scheduling, dispatch, estimates, invoices and reporting | Reported ~$65 to $115 per seat/mo |
| Mobile only seat | Field access on the mobile app for technicians | Lower per seat (field only) |
| Feature tier | Core essentials, or a higher tier for job costing, QuickBooks sync and custom pricebooks | Quoted by tier |
| Add ons | FieldPulse Engage VoIP phone system, premium products (ClearPath, Field Intelligence) | Quoted on top |
Because the price is quoted, a small team pays less than a large one, and a mobile heavy crew pays less than an all office team. FieldPulse sets the number in a demo, so a business cannot self serve or compare a rate up front.
FieldPulse plans explained: what the quote covers
Office seats, full access
The higher priced seat. A full office seat has access to the whole platform: the CRM, scheduling and dispatch, estimates and invoices, dashboards and reporting, work order and job management. It fits office and admin staff who run the business day to day.
Mobile only seats, field access
The lower priced seat. A mobile only seat gives a technician field access on the FieldPulse mobile app to see the schedule, job details and forms and to update work from the field. Pricing the field crew on mobile seats keeps the per seat cost down for a larger team.
Feature tiers: core and Professional
The core tier carries the essentials, the CRM, scheduling, estimates and invoices and the mobile app. Higher tiers, which third party sources describe as Essentials and Professional packages, add job costing, QuickBooks synchronisation and advanced custom pricebooks. The tier a business needs affects the per seat rate.
Add ons: Engage and premium products
FieldPulse Engage is a built in VoIP phone system, with business lines, shared and tracking numbers, and automatic call and text logging to the job. FieldPulse’s premium products, such as ClearPath and Field Intelligence, add capabilities like 24/7 AI dispatching and smarter reporting. They sit on top of the plan and are quoted separately.
Which FieldPulse setup fits your team
Because the quote is seat based, the choice comes down to how many people need access and whether they are office or field staff. The best fit for each:
- A small team mixes a few office seats with mobile seats for the technicians, kept on the core feature tier.
- A growing crew adds more mobile seats for the field and moves to a higher tier for job costing, QuickBooks sync and custom pricebooks.
- A larger operation layers on Engage for the phones and premium products like ClearPath for automation and reporting, with a quote across all its seats.
Every setup is quoted per business on a contract term, so a shop cannot see a rate without a demo. FieldPulse runs the operations but does not answer the phone, so a shop that wants every call answered adds a receptionist or a separate front desk.
The real cost of FieldPulse: seats, access level and contract
Because FieldPulse is quoted, the real cost is the number of seats, the access level of each seat, the feature tier and any add ons, locked into a contract term. There are no public numbers to compare, so the honest way to read it is by what pushes the quote up.
Reported FieldPulse costs, seats and add ons
FieldPulse does not publish a rate, so the figures below are what third party trackers report. Confirm the current numbers with FieldPulse.
| Item | Reported cost | What it covers |
|---|---|---|
| Office seat | $65 to $115 per seat/mo | Full platform access, by feature tier (Essentials, Professional, Enterprise) |
| Mobile only seat | Lower per seat | Field only access on the mobile app for technicians |
| GPS Fleet Tracking | Around $30 per vehicle/mo | Live fleet tracking add on |
| FieldPulse Payments | Around 2.9% per transaction | Card processing on payments taken in FieldPulse |
| Onboarding and setup | $500 to $5,000 one time | One time onboarding, scaled by team size |
| Engage and premium products | Quoted on top | Engage VoIP phone, ClearPath, Field Intelligence, 24/7 AI dispatching |
| Annual billing | Reported 10 to 20% off | Committing for the term lowers the per seat rate |
Put together, a 5 person team on full office seats is reported to land around $450 a month before add ons, versus roughly $169 on Jobber and $189 on Housecall Pro for a similar team. FieldPulse does not publish a rate, so these are third party reported figures; confirm the current numbers with FieldPulse. A small, mobile heavy team on the core tier sits at the bottom of the range, and a large all office team on a higher tier with Engage at the top.
FieldPulse hidden costs: contract, add ons and no public rate
Beyond the base seats, a few things push the real cost up:
- Contract commitment. Seats are bought upfront for the contract term, so a business commits before it has a monthly bill it can cancel.
- Add ons. Engage, the VoIP phone system, and premium products like ClearPath and Field Intelligence, are quoted on top of the seat cost, so the real bill runs above the base seats.
- Higher feature tiers. Job costing, QuickBooks sync and custom pricebooks sit on higher tiers, which raise the per seat rate.
- No public rate. There is no price list, so a business cannot compare or budget without a sales call.
- No phone answering. FieldPulse schedules, dispatches and invoices, and Engage logs calls, but it does not answer inbound calls for a busy shop, so that still needs a receptionist or a front desk.
Terms, contract, and trial
| Term | FieldPulse |
|---|---|
| Public pricing | None official; reported around $65 to $115 per office seat a month, quoted per business |
| Contract length | Seats bought upfront for a contract term |
| Pricing basis | Per seat, by access level (office versus mobile only) and feature tier |
| Add ons | FieldPulse Engage VoIP phone system; premium products (ClearPath, Field Intelligence) |
| Free trial | Demo and quote based (confirm a trial with FieldPulse) |
FieldPulse reviews: what real users say
FieldPulse holds a 4.6 out of 5 across 496 reviews on Capterra, its main review home, and a 2.9 out of 5 across just 2 reviews on Trustpilot. Owners rate it well for an all in one platform and value against pricier tools; the sharper complaints are about the sales process and the upfront contract.
Read the verbatim reviews
What owners praise
“The scheduling and real-time status tracking features delivered the most immediate value. I could assign, monitor, and follow up on tasks from a single dashboard without chasing updates manually.” Ghanshyam S., Project Manager, Capterra, Apr 2026
“FieldPulse has a better cost structure, offers the same as Jobber, and has a nicer sales and support team.” Capterra reviewer choosing FieldPulse over Jobber, 2026
Common complaints
“The owner signed the contract, perhaps in haste, however, it became apparent to me almost immediately.” KC Gal, Office Manager, Trustpilot, Aug 2026
“I was contacted repeatedly by FieldPulse’s sales team and eventually agreed to evaluate their software.” Webster Plumbing, Trustpilot, Jul 2026
What users say about FieldPulse pricing
On price, reviewers who use the platform call it strong value, often cheaper than a comparable tool for the same features. The sharper complaints are about the upfront contract and the sales process, which follow from a quote only, sign first model. Real reviews:
Reviews sourced from FieldPulse on Capterra and Trustpilot.
ServiceAgent: the AI front desk that answers every FieldPulse call
FieldPulse runs the schedule, dispatch and invoicing, and its Engage add on gives the business phone lines that log calls, but it does not answer the phone for a busy shop. A missed or unbooked call is still lost revenue. Around 62% of calls to small businesses go unanswered, and 85% of those callers do not call back. ServiceAgent answers every call 24/7, books the job, and updates the record, then hands the booked work to whatever runs the schedule. It starts at $0 on the Launch plan and runs on usage based credits, with published flat pricing and no contract to sign first, so a shop pays for booked work rather than a seat based term. ServiceAgent has handled more than 350,000 calls at a 100% capture rate and a 56% booking rate across more than 7,600 businesses. It pairs with FieldPulse rather than replacing it.
FieldPulse vs ServiceAgent: call answering compared
FieldPulse is field service software, so the fair comparison is on the phones: what answers and books calls. FieldPulse does not answer inbound calls, even with its Engage phone system, so this compares adding a front desk, not scheduling or invoicing, which FieldPulse handles and ServiceAgent does not.
| FieldPulse | ServiceAgent | |
|---|---|---|
| What it is | Field service software with a built in phone system (Engage) | An AI front desk that answers and books calls |
| Answers inbound calls | No; Engage provides phone lines and logs calls, it does not answer inbound calls | Yes, 24/7 |
| Books the job from a call | No | Yes |
| Published pricing | No; seat based custom quote | Yes ($0 Launch, $95 Growth) |
| Contract | Seats bought upfront for a term | No contract, usage credits |
| Scheduling, invoicing, dispatch | Yes | No, pairs with the tool that does |
| Live human backup | No | Yes |
| Best for | Running jobs and crews on an all in one platform | Shops losing jobs to missed and unbooked calls |
FieldPulse fits a trade business that wants an all in one field service platform and can commit to a seat based contract. ServiceAgent fits an owner who wants every call answered and booked, and it pairs with FieldPulse rather than replacing it.
Related reading
First-party data
Where these tools sit on our HVAC Living Grid
ServiceAgent publishes this market map and scores itself by the same rubric as every other vendor, from public reviews, vendor sites and changelogs. Scores are 0–100 as of Jul 2026.
- Operational Satisfaction
- How satisfied operators sound in public reviews.
- Operations Breadth × Trade-Nativeness
- How much of the front office a tool runs, and how built for the trade it is.
| Tool | Quadrant | Satisfaction | Breadth | Head to head |
|---|---|---|---|---|
| FieldPulse | Leaders | 82 | 52 | Compare |
| Housecall Pro | Leaders | 78 | 62 | Compare |
| Jobber | Leaders | 55 | 52 | Compare |
| FieldEdge | Contenders | 28 | 52 | Compare |
| ServiceAgentThat’s us | Leaders | 82 | 81 | All comparisons |
Source: ServiceAgent Living Grid, HVAC (Jul 2026). How we score · Market Pulse
Frequently Asked Questions
The questions home service operators ask most often.
How much does FieldPulse cost?
FieldPulse does not publish fixed prices. It is seat based, but third party trackers report office seats around $65 to $115 per seat a month by tier, with a 5 person team near $450 a month before add ons. Mobile only field seats cost less. Add ons like GPS fleet tracking (about $30 a vehicle) and onboarding ($500 to $5,000 one time) sit on top. Confirm the current numbers with FieldPulse.
Does FieldPulse have public pricing?
No. Pricing is a custom quote built in one conversation. There is no price list and no self serve signup.
What drives the cost of FieldPulse?
The number of seats, the access level of each seat (a full office seat versus a mobile only field seat), the feature tier, and any add ons like Engage or the premium products.
Is FieldPulse month to month or a contract?
Seats are purchased upfront for a contract term, so it is a committed term rather than month to month.
What is the difference between the FieldPulse tiers?
The core tier covers the CRM, scheduling, dispatch, estimates and invoices. Higher tiers add job costing, QuickBooks sync and custom pricebooks. Office seats cost more than mobile only field seats.
Is FieldPulse worth the price?
For a trade business that wants an all in one field service platform, reviewers rate it 4.6 out of 5 on Capterra, often noting strong value for the cost. It does not answer inbound calls, so calls still need a receptionist or a front desk.
Sources
Figures and ratings in this article trace back to these pages.
- 1.FieldPulse pricing (seat based, custom quote, office versus mobile access, contract term), verified 30 Sep 2026 · FieldPulse
- 2.FieldPulse rating and reviews (4.6 out of 5, 496 reviews), verified 30 Sep 2026 · Capterra
- 3.FieldPulse rating and reviews (2.9 out of 5, 2 reviews), verified 30 Sep 2026 · Trustpilot
Who worked on this

Shaambhav Shankar
Growth & Product Marketing, ServiceAgent
Leads growth and product marketing for ServiceAgent at SaaS Labs, where he has worked in product marketing since 2020. Writes the blog's coverage of AI call answering, CRM and home-services operations.
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