Published May 12, 2026 · Last updated October 21, 2026
HVAC Near 27713 (Durham): 3 Top Pros (2027)
Quick answer
The top-ranked HVAC provider in Durham 27713 is Green Horizon One Hour Heating & Air Conditioning (Durham), with a 4.8★ rating across 896 Google reviews and a ServiceAgent Score of 8.4/10. Also strongly rated: Air Innovations Heating and Cooling, LLC. and Piedmont Metro Heating & Air. See the full ranked list and how each provider scores below.
TL;DR
Ranked: 1. Green Horizon One Hour Heating & Air Conditioning · 2. Air Innovations Heating and Cooling, LLC. · 3. Piedmont Metro Heating & Air
- 3 verified hvac providers located near 27713 (Durham, North Carolina).
- Top pick: Green Horizon One Hour Heating & Air Conditioning with ServiceAgent Score 8.4/10.
- 0 elite-tier providers (ServiceAgent Score ≥ 8.5/10) in 27713.
- Typical hvac cost: $150 - $4,200 - $385 median for a single-system repair, $7,400 median for a full residential replacement.
- Hyper-local: faster response than city-wide options because providers are physically inside 27713.
At-a-glance: top 3 hvac pros in Durham 27713
Compare the top picks side-by-side. Full reviews of each below.
| # | Provider | SA Score |
|---|---|---|
| #1 | Green Horizon One Hour Heating & Air Conditioning | 8.4 |
| #2 | Air Innovations Heating and Cooling, LLC. | 8.3 |
| #3 | Piedmont Metro Heating & Air | 7.8 |
SA Score = ServiceAgent composite (0–10). Tap a row number to jump to the full review.
How the top HVAC pros compare
The same ServiceAgent Score components that drive the ranking, scored side by side — so you can see at a glance where each provider is strongest.
The criteria we scored against
- 1. Trust (data & verification). Owner-verification, completeness of contact info, and review-volume credibility.
- 2. Recommendation (rating). The Google star rating, Bayesian-shrunk toward the category mean so a few 5-star reviews can't dominate.
- 3. Review depth. How many public reviews back the rating — more reviews, more reliable the signal.
| Provider | Trust (data & verification) | Recommendation (rating) | Review depth |
|---|---|---|---|
| Green Horizon One Hour Heating & Air Conditioning | Strong | Strong | Strong |
| Air Innovations Heating and Cooling, LLC. | Moderate | Strong | Moderate |
| Piedmont Metro Heating & Air | Moderate | Strong | Moderate |
How we chose these
We rank every active provider in every hvac business with a verified address in ZIP code 27713 by a composite ServiceAgent Score (0-10) made up of two components:
Trust Score (40%) - rewards owner-verified status, completeness of contact info, presence of hours/coordinates/photos, and review-volume credibility.
Recommendation Score (60%) - Google rating Bayesian-shrunk toward the category mean using a 25-review prior so high-volume providers can't be dethroned by 5-star outliers.
Composite ServiceAgent Score = 0.6 × Recommendation + 0.4 × Trust. We re-compute as new reviews land and as providers claim their listings. The "Last updated" date at the top of this page reflects the most recent data refresh.
What we deliberately don't do: pay-to-rank, sponsored slots that masquerade as editorial picks, or hide our formula. Sponsored slots (if/when introduced) will be clearly labeled and won't affect editorial ranking.
Full formula on the methodology page.
3 Best HVAC Companies Ranked
Ranked by composite ServiceAgent Score. 3 verified businesses match.
Best for: Homeowners who want a high-volume operator with a long, consistent track record.
| Location | Durham, NC · 4628 Industry Ln Suite C, Durham, NC 27713 |
|---|---|
| Established | Established (very high review volume) |
| Specialization | HVAC |
| Rating | 4.8★ across 896 Google reviews |
| Status | Unclaimed listing (Google data) |
| Source | Public Google Business Profile · data as of May 12, 2026 |
The approach
Green Horizon One Hour Heating & Air Conditioning has built a high-volume operation in Durham, with 896 Google reviews averaging 4.8 stars. That kind of review velocity in a single market typically means a fleet-style operation with multiple crews and a predictable response window.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.8-star average across 896 reviews points to consistent on-time delivery and clear communication.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
Our top pick in Durham. The 8.4/10 composite comes from a rare combination of review depth (896 reviews), a 4.8-star rating, and complete profile data.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (919) 321-9985 |
| Website | greenhorizon.com |
Best for: Customers prioritizing top-end satisfaction scores in Durham.
| Location | Durham, NC · 450 Valleymede Dr, Durham, NC 27713 |
|---|---|
| Established | Operating multiple years (moderate review history) |
| Specialization | HVAC |
| Rating | 4.9★ across 157 Google reviews |
| Status | Unclaimed listing (Google data) |
| Source | Public Google Business Profile · data as of May 12, 2026 |
The approach
Air Innovations Heating and Cooling, LLC. maintains a strong 4.9-star reputation across 157 reviews in Durham, suggesting consistent execution rather than a one-off lucky streak.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.9-star average across 157 reviews is in the top 5% of providers in Durham - unusually high satisfaction signal at this volume.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
A top-3 pick in this market on the composite score. Worth a quote alongside #1 to compare response time and pricing on your specific job.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (919) 620-6715 |
| Website | www.airinnovationshvac.com |
Best for: Mid-tier hvac jobs where price and quality both matter.
| Location | Durham, NC · 8305 Fayetteville Rd, Durham, NC 27713 |
|---|---|
| Established | Operating multiple years (moderate review history) |
| Specialization | HVAC |
| Rating | 4.4★ across 90 Google reviews |
| Status | Unclaimed listing (Google data) |
| Source | Public Google Business Profile · data as of May 12, 2026 |
The approach
Piedmont Metro Heating & Air operates in Durham with 90 Google reviews at 4.4 stars - a steady mid-tier signal in our composite scoring.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
Public review history is limited so far - the headline rating is 4.4 from 90 reviews. Treat the score as provisional.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
A top-3 pick in this market on the composite score. Worth a quote alongside #1 to compare response time and pricing on your specific job.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (919) 544-9767 |
| Website | www.piedmontmetro.com |
How to choose a HVAC pro
The ranking does the research; these five checks help you turn the shortlist into the right hire.
- 1
Start with the top of the ranking, not an ad
The providers ranked highest in Durham 27713 earned it on review depth, rating, and data completeness — not on ad spend. Shortlist two or three from the top before you start calling.
- 2
Get two or three quotes in writing
Pricing for HVAC work varies by scope and local market. Written quotes from a few shortlisted pros let you compare apples to apples and spot an outlier before you commit.
- 3
Read the most recent reviews, not just the average
A strong average can hide a recent slide in quality. Sort reviews by newest and look for how the business handles problems — a thoughtful reply to a bad review often tells you more than the star count.
- 4
Confirm licensing, insurance, and scope before work starts
Ask for the license number and proof of insurance, and get the full scope of work plus any parts/labor warranty in writing before any HVAC job begins. Verify the license on your state board if the work is significant.
- 5
Match the provider to your actual job
A high-volume operator is great for a routine job; a smaller specialist may be a better fit for an unusual one. Use the scorecard above to pick for your situation, not just the overall rank.
Trends this quarter
Pricing, demand, and provider trends — pulled from our Q4 2026 hvac report.
- 14 hvac providers tracked in Durham this quarter, with an average ServiceAgent Score of 8.1/10.
- 2 elite-tier providers (Score ≥ 8.5/10), and an average Google rating of 4.75★.
- Total review volume changed by -11.4% quarter-over-quarter — a leading indicator of local hvac demand.
- Median quote price moved -1.5% vs. the previous quarter for typical hvac jobs.
- 0% of providers are owner-verified (-4.3% QoQ).
Source: ServiceAgent HVAC trends in Durham, Q4 2026. Quarterly methodology and full commentary available in the full report.
When demand peaks in Durham 27713 for hvac
12-month demand index (100 = annual average). Peaks in July, troughs in October. Book in the trough months to lock lower rates.
Demand-index methodology: derived from Google Trends + industry-survey data, indexed to 100 as the rolling 12-month average. Local market may vary 10-25%.
Pricing: what hvac costs
Quick budget estimates by job type. Use these as a planning sanity-check, not as a firm quote.
| Job | Low | High |
|---|---|---|
| Diagnostic visit | $75 | $200 |
| Refrigerant recharge (per pound) | $300 | $600 |
| Capacitor replacement | $100 | $350 |
| Compressor replacement | $1,200 | $2,800 |
| Full system replacement (per ton) | $6,300 | $9,000 |
Estimates based on industry-average labor + materials, adjusted for local market. Get at least two written quotes from providers above before signing.
What to know about hiring HVAC
HVAC work ranges from a quick repair to a full system replacement, and the right pro depends on the job.
What drives the price
System size (tonnage), SEER efficiency rating, ductwork condition, and whether it's a repair, replacement, or new install.
What to check
EPA 608 certification, manufacturer certifications (Trane, Carrier, Lennox), and whether they do a load calculation rather than just swapping like-for-like.
When to call
Before peak summer or winter — emergency and after-hours work costs more, and the best crews book out in heat waves.
Why trust this list
When hvac work is on the line, the providers closest to you usually win on response time. This page narrows our directory to 3 hvac providers physically located inside ZIP code 27713 (Durham, North Carolina).
Ranking uses the same composite ServiceAgent Score as our city-wide hvac list (Trust + Recommendation, published methodology, no pay-to-rank) - filtered to in-ZIP providers only.
If you want to broaden the list to include nearby ZIPs, drill into the Durham HVAC city-wide page in the related links section.
Frequently asked questions
7 common questions about hiring a hvac pro in this area.
Who's the best hvac pro near 27713?
Based on composite ServiceAgent Score, Green Horizon One Hour Heating & Air Conditioning ranks #1 (8.4/10). Air Innovations Heating and Cooling, LLC. is #2 and Piedmont Metro Heating & Air is #3. See the full ranking above.
How much does hvac service cost in Durham?
hvac jobs in this area span $150 - $4,200 depending on scope. $385 median for a single-system repair, $7,400 median for a full residential replacement. Prices vary 30-50% between providers for the same scope, so get two written estimates.
What should I look for when hiring hvac near 27713?
Use this checklist:
• Licensed in your state (verify on the state contractor board) • Carries general liability + worker's comp insurance • Provides itemized written estimate before work begins • Offers at least a 1-year warranty on parts AND labor • Is NATE-certified or factory-trained on your unit's brand
If the provider can't or won't meet these basics, move to the next one in the ranking.
What are red flags for hvac in Durham?
Common patterns we see in disputes:
• ⚠️ Refuses to put the diagnostic fee in writing before arriving • ⚠️ Pushes "full system replacement" without showing you the failing part • ⚠️ Charges over $200 just to drive out without a price band quoted in advance • ⚠️ No EPA Section 608 certification on file (required to handle refrigerant)
Any one of these is reason enough to walk.
What if there aren't enough hvac pros in 27713?
Broaden your search with the Durham HVAC city-wide ranking (link in Related pages below). It includes all providers serving Durham, including those based outside 27713.
How does the ServiceAgent Score work?
It's a 0-10 composite of a Trust Score (40% - data quality, verification and review-volume credibility) and a Recommendation Score (60% - the Google rating Bayesian-shrunk toward the category mean using a 25-review prior). Full formula on the methodology page.
Are these listings verified?
Every listing is pulled from active Google Business Profile data. 0 of these 3 listings are currently ServiceAgent-verified (owners completed our claim flow). Verified listings get a green badge in the ranking.
Reports & insights
Pricing, demand, and provider trends for Durham 27713 — refreshed quarterly.
HVAC trends in Durham, Q4 2026
Pricing, demand, and review-volume trends for hvac providers in Durham.
Home-service trends in Durham, North Carolina (Q4 2026)
Across every category, here's what's changing in the Durham home-service market this quarter.
State of HVAC in North Carolina, Q4 2026
Pricing trends, demand signals, and elite-tier shifts for hvac providers across North Carolina.
State of home services in North Carolina, Q4 2026
Pricing, demand, and provider trends across every home-service category in North Carolina.
State of Plumbing in North Carolina, Q4 2026
Pricing trends, demand signals, and elite-tier shifts for plumbing providers across North Carolina.
State of Electricians in North Carolina, Q4 2026
Pricing trends, demand signals, and elite-tier shifts for electricians providers across North Carolina.
Verify any provider's license in North Carolina
Always confirm a contractor is in good standing before hiring. North Carolina uses the North Carolina Licensing Board for General Contractors. Search by license number, business name, or address.
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About the author
Written by
Growth & Product Marketing, ServiceAgent
Shaambhav Shankar works in product marketing at SaaS Labs, the company behind ServiceAgent, and describes himself as a marketing generalist with six years of experience in SaaS. He studied at Symbiosis International University and is based in the Greater Delhi Area. He writes the bulk of the ServiceAgent blog, covering call answering, CRM and the operational side of running a home services business, and authors and maintains the ServiceAgent Directory rankings.
Credentials
- Symbiosis International University (2016-2019)
- Digital Marketing, Google India (2020)
- Financial Modelling and Valuation, Ernst & Young (2019)
- Building with the Claude API, Anthropic (2026)
- AI Fluency for Builders, Anthropic (2026)
- Introduction to Model Context Protocol, Anthropic (2026)
Greater Delhi Area, India · 6 years experience
Every ranking on this page is written and maintained by Shaambhav Shankar, who owns the ranking methodology and verifies each provider listing against public data. No pay-to-rank, no sponsored placements. Read our methodology →
Update history
- October 21, 2026 — Latest ranking refresh. Composite ServiceAgent Scores recomputed from current Google review data.