HVAC in Durham, North Carolina: 14 Top Pros Ranked (2026)
14 verified hvac businesses in Durham, ranked by ServiceAgent Score. Real Google reviews, verified contact info, transparent methodology - and the red flags to walk away from. Skip the marketing fluff and pick a pro in five minutes.
TL;DR
- 14 verified hvac businesses operate in Durham, North Carolina - all sourced from active Google Business Profile data.
- Top pick: Alternative Aire Inc with a ServiceAgent Score of 8.5/10 (1,005 reviews, 4.9★ average).
- 2 elite-tier providers (ServiceAgent Score 8.5+) and 0 owner-verified listings.
- Typical cost in Durham: $150 - $4,200 - $385 median for a single-system repair, $7,400 median for a full residential replacement.
- 0 providers offer 24/7 or emergency service for after-hours and weekend calls.
- Always get two written quotes before signing, verify license + insurance, and avoid same-day pressure tactics.
Why trust this list
When you need hvac work done in Durham, the first hour of research is usually the most expensive part - reading reviews, decoding marketing claims, and trying to figure out who's actually a licensed pro vs. someone with a truck and a Google listing. This page is meant to compress that hour into about five minutes.
We've cataloged every active hvac business in Durham, North Carolina (14 total) and ranked them by a single composite ServiceAgent Score - a weighted blend of *trust signals* (data quality, verification status, review-volume credibility) and *quality signals* (rating, review count, response time). The result is a list where high-volume, well-reviewed, complete-data providers float to the top, and where a "5-star from 3 reviews" outfit doesn't get to outrank a 4.7★ provider with 240 reviews.
Below: the ranked list (top 14), followed by what to look for, what each project usually costs in Durham, the red flags that should make you walk, and a methodology section that shows our exact formula. If you run one of these businesses, the Claim your listing banner near the bottom takes you through a 2-minute verification flow to get a green badge, edit your description, and bump your placement.
At-a-glance: top 11 hvac pros in Durham
Compare the top picks side-by-side. Full reviews of each below.
SA Score = ServiceAgent composite (0–10). Tap a row number to jump to the full review.
How we chose these
We start from every active Google Business Profile in Durham tagged hvac, then score each business on two dimensions:
Trust Score (40% of the composite, 0-10) rewards owner-verified status (claimed listings get a 3-point bump), completeness of contact information (phone, website, address, hours, coordinates, photos, service categories), and review-volume credibility - a provider with 200+ reviews is treated as more trustworthy than a provider with the same star rating but only 5 reviews.
Recommendation Score (60% of the composite, 0-10) is the Google star rating shrunk toward the category mean using a Bayesian prior. Without this step, "5.0 from 2 reviews" would outrank "4.7 from 240 reviews" - which is exactly backwards. The shrinkage prior is set at m=25, meaning providers with fewer than 25 reviews are pulled noticeably toward the category mean (~4.8).
Composite ServiceAgent Score = 0.6 × Recommendation + 0.4 × Trust. We re-compute as new reviews land and as providers claim their listings. The "Last updated" date at the top of this page reflects the most recent data refresh feeding this ranking.
What we deliberately don't do: pay-to-rank, sponsored slots that masquerade as editorial picks, or hide our formula. Sponsored slots (if/when introduced) will be clearly labeled and won't affect editorial ranking.
Full formula on the methodology page.
14 Best HVAC Companies Ranked
Ranked by composite ServiceAgent Score. 14 verified businesses match.
Best for: Homeowners who want a high-volume operator with a long, consistent track record.
| Location | Durham, NC · 3156 Hillsborough Rd, Durham, NC 27705 |
|---|---|
| Established | Established (very high review volume) |
| Specialization | HVAC |
| Rating | 4.9★ across 1,005 Google reviews |
| Status | Unclaimed listing (Google data) |
The approach
Alternative Aire Inc has built a high-volume operation in Durham, with 1,005 Google reviews averaging 4.9 stars. That kind of review velocity in a single market typically means a fleet-style operation with multiple crews and a predictable response window.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.9-star average across 1,005 reviews is in the top 5% of providers in Durham - unusually high satisfaction signal at this volume.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
Our top pick. The composite score (8.5/10) reflects a rare combination of review depth, rating, and data completeness. Hard to argue with the data.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (919) 404-9040 |
| Website | alternativeaire.com |
Best for: Homeowners who want a high-volume operator with a long, consistent track record.
| Location | Durham, NC · 4901 Hillsborough Rd, Durham, NC 27705 |
|---|---|
| Established | Established (very high review volume) |
| Specialization | HVAC |
| Rating | 4.9★ across 722 Google reviews |
| Status | Unclaimed listing (Google data) |
The approach
CWJ Heating & Air Conditioning has built a high-volume operation in Durham, with 722 Google reviews averaging 4.9 stars. That kind of review velocity in a single market typically means a fleet-style operation with multiple crews and a predictable response window.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.9-star average across 722 reviews is in the top 5% of providers in Durham - unusually high satisfaction signal at this volume.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
A solid top-3 pick. Worth getting a quote from alongside #1 to compare response times and pricing on your specific job.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (919) 296-4999 |
| Website | www.cwjheatac.net |
Best for: Homeowners who want a high-volume operator with a long, consistent track record.
| Location | Durham, NC · 5112 Neal Rd, Durham, NC 27705 |
|---|---|
| Established | Established (very high review volume) |
| Specialization | HVAC |
| Rating | 4.8★ across 2,090 Google reviews |
| Status | Unclaimed listing (Google data) |
The approach
Happy Home Services has built a high-volume operation in Durham, with 2,090 Google reviews averaging 4.8 stars. That kind of review velocity in a single market typically means a fleet-style operation with multiple crews and a predictable response window.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.8-star average across 2,090 reviews points to consistent on-time delivery and clear communication.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
A solid top-3 pick. Worth getting a quote from alongside #1 to compare response times and pricing on your specific job.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (919) 378-0197 |
| Website | happyhomeheatingandcooling.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp_website |
Best for: Homeowners who want a high-volume operator with a long, consistent track record.
| Location | Durham, NC · 4628 Industry Ln Suite C, Durham, NC 27713 |
|---|---|
| Established | Established (very high review volume) |
| Specialization | HVAC |
| Rating | 4.8★ across 896 Google reviews |
| Status | Unclaimed listing (Google data) |
The approach
Green Horizon One Hour Heating & Air Conditioning has built a high-volume operation in Durham, with 896 Google reviews averaging 4.8 stars. That kind of review velocity in a single market typically means a fleet-style operation with multiple crews and a predictable response window.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.8-star average across 896 reviews points to consistent on-time delivery and clear communication.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
Ranked here because of high review depth at a strong rating - the kind of provider you can hire without doing 90 minutes of due diligence.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (919) 321-9985 |
| Website | greenhorizon.com |
Best for: Mid-tier hvac jobs where price and quality both matter.
| Location | Durham, NC · 3160 Hillsborough Rd, Durham, NC 27705 |
|---|---|
| Established | Established (high review volume) |
| Specialization | HVAC |
| Rating | 4.8★ across 443 Google reviews |
| Status | Unclaimed listing (Google data) |
The approach
Hay's Heating And Air Conditioning Inc maintains a strong 4.8-star reputation across 443 reviews in Durham, suggesting consistent execution rather than a one-off lucky streak.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.8-star average across 443 reviews points to consistent on-time delivery and clear communication.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
Ranked here because of high review depth at a strong rating - the kind of provider you can hire without doing 90 minutes of due diligence.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (919) 471-8020 |
| Website | hayshvac.net |
Best for: Mid-tier hvac jobs where price and quality both matter.
| Location | Durham, NC · 1301 S Briggs Ave #116, Durham, NC 27703 |
|---|---|
| Established | Established (high review volume) |
| Specialization | HVAC |
| Rating | 4.8★ across 239 Google reviews |
| Status | Unclaimed listing (Google data) |
The approach
All Weather Heating & Cooling Inc. maintains a strong 4.8-star reputation across 239 reviews in Durham, suggesting consistent execution rather than a one-off lucky streak.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.8-star average across 239 reviews points to consistent on-time delivery and clear communication.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
Ranked here because of high review depth at a strong rating - the kind of provider you can hire without doing 90 minutes of due diligence.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (919) 967-9775 |
| Website | yourallweatherhvac.com |
Best for: Customers prioritizing top-end satisfaction scores in Durham.
| Location | Durham, NC · 450 Valleymede Dr, Durham, NC 27713 |
|---|---|
| Established | Operating multiple years (moderate review history) |
| Specialization | HVAC |
| Rating | 4.9★ across 157 Google reviews |
| Status | Unclaimed listing (Google data) |
The approach
Air Innovations Heating and Cooling, LLC. maintains a strong 4.9-star reputation across 157 reviews in Durham, suggesting consistent execution rather than a one-off lucky streak.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.9-star average across 157 reviews is in the top 5% of providers in Durham - unusually high satisfaction signal at this volume.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (919) 620-6715 |
| Website | www.airinnovationshvac.com |
Best for: Mid-tier hvac jobs where price and quality both matter.
| Location | Durham, NC · 4210 N Roxboro St Suite 120-F, Durham, NC 27704 |
|---|---|
| Established | Established (high review volume) |
| Specialization | HVAC |
| Rating | 4.7★ across 233 Google reviews |
| Status | Unclaimed listing (Google data) |
The approach
A & E Heating & Air Conditioning Inc operates in Durham with 233 Google reviews at 4.7 stars - a steady mid-tier signal in our composite scoring.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.7-star average across 233 reviews puts them in the upper tier for hvac providers in Durham.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
Ranked here because of high review depth at a strong rating - the kind of provider you can hire without doing 90 minutes of due diligence.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (919) 361-5909 |
| Website | aeheatingandair.com |
Best for: Mid-tier hvac jobs where price and quality both matter.
| Location | Durham, NC · 5109 Neal Rd, Durham, NC 27705 |
|---|---|
| Established | Operating multiple years (moderate review history) |
| Specialization | HVAC |
| Rating | 4.7★ across 179 Google reviews |
| Status | Unclaimed listing (Google data) |
The approach
Lee Air Conditioning operates in Durham with 179 Google reviews at 4.7 stars - a steady mid-tier signal in our composite scoring.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.7-star average across 179 reviews puts them in the upper tier for hvac providers in Durham.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (919) 505-8029 |
| Website | www.leeac.com |
Best for: Mid-tier hvac jobs where price and quality both matter.
| Location | Durham, NC · 5200 Old Chapel Hill Rd, Durham, NC 27707 |
|---|---|
| Established | Established (very high review volume) |
| Specialization | HVAC |
| Rating | 4.5★ across 3,160 Google reviews |
| Status | Unclaimed listing (Google data) |
The approach
ARS / Rescue Rooter operates in Durham with 3,160 Google reviews at 4.5 stars - a steady mid-tier signal in our composite scoring.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.5-star average across 3,160 reviews puts them in the upper tier for hvac providers in Durham.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (336) 660-4575 |
| Website | www.ars.com/durham?utm_source=google&utm_medium=gbp&utm_campaign=local_seo&utm_content=gbp_website_click |
Showing 10 of 14.
Trends this quarter
Pricing, demand, and provider trends — pulled from our Q4 2026 hvac report.
- 14 hvac providers tracked in Durham this quarter, with an average ServiceAgent Score of 8.1/10.
- 2 elite-tier providers (Score ≥ 8.5/10), and an average Google rating of 4.75★.
- Total review volume changed by -11.4% quarter-over-quarter — a leading indicator of local hvac demand.
- Median quote price moved -1.5% vs. the previous quarter for typical hvac jobs.
- 0% of providers are owner-verified (-4.3% QoQ).
Source: ServiceAgent HVAC trends in Durham, Q4 2026. Quarterly methodology and full commentary available in the full report.
Local context
$Durham sits in $North Carolina's broader hvac services market, which our data suggests has 14 actively-operating providers within the city limits and surrounding metro. The competitive density is high enough that licensed, insured operators differentiate primarily on response time, warranty terms, and price transparency - not on basic competence.
Pricing drivers in Durham
- System age (units over 10 years are more likely to need replacement vs. repair)
- Refrigerant type (R-22 systems cost 2-3× more to service than R-410A)
- Job timing (peak summer + after-hours both carry premiums)
- Permit + inspection requirements (city-dependent)
What to verify before signing
- Licensed in your state (verify on the state contractor board)
- Carries general liability + worker's comp insurance
- Provides itemized written estimate before work begins
- Offers at least a 1-year warranty on parts AND labor
- Is NATE-certified or factory-trained on your unit's brand
Red flags to walk away from
- ⚠️ Refuses to put the diagnostic fee in writing before arriving
- ⚠️ Pushes "full system replacement" without showing you the failing part
- ⚠️ Charges over $200 just to drive out without a price band quoted in advance
- ⚠️ No EPA Section 608 certification on file (required to handle refrigerant)
When demand peaks in Durham for hvac
12-month demand index (100 = annual average). Peaks in July, troughs in October. Book in the trough months to lock lower rates.
Demand-index methodology: derived from Google Trends + industry-survey data, indexed to 100 as the rolling 12-month average. Local market may vary 10-25%.
HVAC cost calculator
Quick budget estimates by job type. Use these as a planning sanity-check, not as a firm quote.
| Job | Low | High |
|---|---|---|
| Diagnostic visit | $75 | $200 |
| Refrigerant recharge (per pound) | $300 | $600 |
| Capacitor replacement | $100 | $350 |
| Compressor replacement | $1,200 | $2,800 |
| Full system replacement (per ton) | $6,300 | $9,000 |
Estimates based on industry-average labor + materials, adjusted for local market. Get at least two written quotes from providers above before signing.
Who is the best hvac provider in Durham, North Carolina?
Based on our composite scoring, Alternative Aire Inc ranks #1 with a ServiceAgent Score of 8.5/10 (1,005 reviews, 4.9★). CWJ Heating & Air Conditioning ranks #2 (8.5/10) and Happy Home Services ranks #3 (8.4/10). These rankings refresh as new reviews come in.
How much does hvac service cost in Durham?
Costs in Durham for hvac work span $150 - $4,200 depending on scope. $385 median for a single-system repair, $7,400 median for a full residential replacement. Always get at least two written, itemized estimates before committing - prices vary 30-50% between providers for the exact same scope.
What drives the price difference between hvac providers?
Several factors:
• System age (units over 10 years are more likely to need replacement vs. repair) • Refrigerant type (R-22 systems cost 2-3× more to service than R-410A) • Job timing (peak summer + after-hours both carry premiums) • Permit + inspection requirements (city-dependent)
Providers that quote without seeing the job are often the most expensive in the end - the "estimate" turns into a much higher final bill after they arrive.
What should I look for when hiring a hvac pro in Durham?
Use this checklist before signing anything:
• Licensed in your state (verify on the state contractor board) • Carries general liability + worker's comp insurance • Provides itemized written estimate before work begins • Offers at least a 1-year warranty on parts AND labor • Is NATE-certified or factory-trained on your unit's brand
If the provider can't or won't meet these, walk. There's no shortage of pros in Durham - we've cataloged 14 of them on this page alone.
What are red flags to avoid when hiring hvac in Durham?
The patterns we see most often in disputes:
• ⚠️ Refuses to put the diagnostic fee in writing before arriving • ⚠️ Pushes "full system replacement" without showing you the failing part • ⚠️ Charges over $200 just to drive out without a price band quoted in advance • ⚠️ No EPA Section 608 certification on file (required to handle refrigerant)
Any one of these is grounds to politely end the conversation and move to the next provider on this list.
Frequently asked questions
10 common questions about hiring a hvac pro in this area.
Who is the best hvac provider in Durham, North Carolina?
Based on our composite scoring, Alternative Aire Inc ranks #1 with a ServiceAgent Score of 8.5/10 (1,005 reviews, 4.9★). CWJ Heating & Air Conditioning ranks #2 (8.5/10) and Happy Home Services ranks #3 (8.4/10). These rankings refresh as new reviews come in.
How much does hvac service cost in Durham?
Costs in Durham for hvac work span $150 - $4,200 depending on scope. $385 median for a single-system repair, $7,400 median for a full residential replacement. Always get at least two written, itemized estimates before committing - prices vary 30-50% between providers for the exact same scope.
What drives the price difference between hvac providers?
Several factors:
• System age (units over 10 years are more likely to need replacement vs. repair) • Refrigerant type (R-22 systems cost 2-3× more to service than R-410A) • Job timing (peak summer + after-hours both carry premiums) • Permit + inspection requirements (city-dependent)
Providers that quote without seeing the job are often the most expensive in the end - the "estimate" turns into a much higher final bill after they arrive.
What should I look for when hiring a hvac pro in Durham?
Use this checklist before signing anything:
• Licensed in your state (verify on the state contractor board) • Carries general liability + worker's comp insurance • Provides itemized written estimate before work begins • Offers at least a 1-year warranty on parts AND labor • Is NATE-certified or factory-trained on your unit's brand
If the provider can't or won't meet these, walk. There's no shortage of pros in Durham - we've cataloged 14 of them on this page alone.
What are red flags to avoid when hiring hvac in Durham?
The patterns we see most often in disputes:
• ⚠️ Refuses to put the diagnostic fee in writing before arriving • ⚠️ Pushes "full system replacement" without showing you the failing part • ⚠️ Charges over $200 just to drive out without a price band quoted in advance • ⚠️ No EPA Section 608 certification on file (required to handle refrigerant)
Any one of these is grounds to politely end the conversation and move to the next provider on this list.
Are these hvac listings verified?
All 14 listings are pulled from active Google Business Profile data, which means each business has confirmed its location, name, and contact details with Google. Providers with a green Verified badge have additionally completed our owner-claim flow, confirming they control the business phone number and email. As of the latest refresh, 0 of these 14 listings are ServiceAgent-verified.
How does the ServiceAgent Score work?
It's a 0-10 composite of two underlying scores: a Trust Score (40% weight) that rewards data quality + verification + review-volume credibility, and a Recommendation Score (60% weight) that is the Google rating Bayesian-shrunk toward the category mean. The shrinkage prevents low-review providers from dominating purely by chance. Full formula on the methodology page.
Can I get free quotes from multiple hvac providers at once?
Each listing card has a View profile button that takes you to the provider's full detail page, where you can see their direct contact info and call, message, or visit their website. ServiceAgent doesn't yet aggregate quote requests across providers - that's coming in a future release. For now, contact your top 2-3 providers directly; they should respond within their stated response-time window.
Why does the ranking change between visits?
Two reasons. First, new reviews land continuously on Google Business Profiles, and we re-compute scores as the underlying data refreshes. Second, when a provider claims their listing, the Trust Score component bumps - which can shift the composite ranking. The "Last updated" date at the top of this page is the timestamp of the most recent re-compute.
I'm a business owner - how do I get my listing on this page?
If your business has an active Google Business Profile in Durham tagged hvac, it should already be here. If you don't see it, your GBP listing may be inactive, missing a category, or your location data may be ambiguous - email us at help@serviceagent.ai and we'll investigate. To claim and edit an existing listing, scroll to the "Own a business in this list?" banner near the bottom of this page.
Reports & insights
Pricing, demand, and provider trends for Durham — refreshed quarterly.
HVAC trends in Durham, Q4 2026
Pricing, demand, and review-volume trends for hvac providers in Durham.
Home-service trends in Durham, North Carolina (Q4 2026)
Across every category, here's what's changing in the Durham home-service market this quarter.
State of HVAC in North Carolina, Q4 2026
Pricing trends, demand signals, and elite-tier shifts for hvac providers across North Carolina.
State of home services in North Carolina, Q4 2026
Pricing, demand, and provider trends across every home-service category in North Carolina.
State of Plumbing in North Carolina, Q4 2026
Pricing trends, demand signals, and elite-tier shifts for plumbing providers across North Carolina.
State of Electricians in North Carolina, Q4 2026
Pricing trends, demand signals, and elite-tier shifts for electricians providers across North Carolina.
Verify any provider's license in North Carolina
Always confirm a contractor is in good standing before hiring. North Carolina uses the North Carolina Licensing Board for General Contractors. Search by license number, business name, or address.
Own a business in this list? Claim it free.
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You'll be redirected to a 30-second verification flow on cal.so. We send a code to the phone number Google has on file for your business.
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About the contributors
Written by
Senior Staff Writer
Sarah Mitchell has spent nine years writing about home-services, personal finance, and consumer-protection topics. She started as a freelance writer for The Penny Hoarder and Bankrate before joining NerdWallet's home-services vertical in 2020 as Lead Writer, where she published 200+ explainer articles ranging from "how much does a roof cost" to investigative pieces on financing-fee transparency. Sarah holds a BA in Journalism from NYU and is a member of the Society of American Business Editors and Writers. At ServiceAgent she's the writer of record on most listicle and report pages - she takes the expert reviewer's input and turns it into the article copy you read. Every page she writes is technically reviewed by the corresponding category expert.
Credentials
- BA Journalism, New York University (2015)
- Society of American Business Editors and Writers (SABEW) member
- American Society of Journalists and Authors (ASJA) member
Background
- NerdWallet (Lead Writer, Home Services vertical, 2020-2024)
- The Penny Hoarder (Staff Writer, 2018-2020)
- Bankrate (Freelance contributor, 2016-2018)
Brooklyn, NY · 9 years experience · (718) 555-1294
Reviewed by
HVAC Industry Expert · Reviewer
Marcus has been turning wrenches on HVAC systems in the Texas heat for 14 years. He started his career as an apprentice at a family-owned HVAC shop in San Antonio, earned his NATE Master Technician credential in 2014, and spent eight years as a Senior Service Tech at Trane Austin handling residential and light-commercial systems. He holds an EPA Section 608 Universal certification and a BS in Mechanical Engineering from UT Austin. Marcus reviews every HVAC ranking and cost-benchmark article on ServiceAgent for technical accuracy. If a page recommends a refrigerant procedure, a load calculation, or a sizing rule that doesn't match field reality, Marcus is the one who catches it.
Credentials
- NATE Master HVAC Technician (cert #M-2014-7821)
- EPA Section 608 Universal certification
- BS Mechanical Engineering, University of Texas at Austin
- 8 years Senior Service Tech, Trane Austin
- Texas Air Conditioning License #TACLA00041892C
Background
- Trane Austin (Senior Service Tech, 2018-2024)
- Carrier Building Solutions (Field Engineer, 2014-2018)
- Austin Energy (Energy Audit Contractor, 2012-2014)
Austin, TX · 14 years experience · (512) 555-0118
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Update history
- June 28, 2026 — Latest ranking refresh. Composite ServiceAgent Scores recomputed from current Google review data.