ServiceAgent
HOME SERVICES · WI·7 min read
Headshot of Sarah Mitchell
Written by Sarah Mitchell
Headshot of Dr. Aisha Williams
Reviewed by Dr. Aisha Williams, Methodology Lead

Last updated June 28, 2026

Best Home-Service Pros in West Allis, Wisconsin: 13 Top Businesses (2026)

13 verified home-service businesses in West Allis, ranked by ServiceAgent Score across 6 categories. HVAC, plumbing, roofing, electricians, landscaping, and more. Real reviews, transparent methodology.

✓ MethodologyEditorial teamFree directory, no pay-to-rank
West Allis · Home Services
West Allis · Home Services
ServiceAgent · Directory

TL;DR

  • 13 verified home-service businesses in West Allis, Wisconsin across 6 service categories.
  • Top pick: Roman Home Services - Electric, Plumbing, Heating & Cooling (Electricians) - ServiceAgent Score 8.5/10.
  • 2 elite-tier providers (ServiceAgent Score ≥ 8.5/10) and 0 owner-verified listings.
  • 0 providers offer 24/7 or emergency service in West Allis.
  • Categories covered include Plumbing, Electricians, HVAC, Roofing, Garage Door, Solar.
  • For a category-specific shortlist (HVAC, Plumbing, Roofing, etc.), drill into the related pages section below.

Why trust this list

West Allis has more home-service businesses than any homeowner has time to research. This page is the cross-category overview - the top-rated 25 across every service we cover - and a jumping-off point into the category-specific rankings.

Every listing is pulled from active Google Business Profile data, then scored on a composite ServiceAgent Score that blends Trust (data quality + verification) with Recommendation (rating + review volume, Bayesian-shrunk). The top 25 below are the highest-scoring providers regardless of category - useful for "who's the best in West Allis?" curiosity searches.

For an actionable shortlist, drill into the West Allis Plumbing or West Allis Electricians page in the related links section. Each category page has its own ranking, methodology paragraph, FAQ, and cost benchmarks.

At-a-glance: top 11 home services pros in West Allis

Compare the top picks side-by-side. Full reviews of each below.

#ProviderSA Score
#1Roman Home Services - Electric, Plumbing, Heating & Cooling8.5
#2Mister Sparky of Brew City8.5
#3A1 Garage Door Service8.4
#4Rozga Plumbing Corp.8.4
#5Bubblegum Roofing8.3
#6Horizon Electric Company8.2
#7Aire Serv of West Allis8.2
#8Milwaukee Roof repairs8.1
#9Best Electric Service8.1
#10Consolidated Doors Milwaukee Showroom8.0
#11Milwaukee Plumbing & Piping, Inc.8.0

SA Score = ServiceAgent composite (0–10). Tap a row number to jump to the full review.

How we chose these

We rank every active provider in every active home-service business in West Allis by a composite ServiceAgent Score (0-10) made up of two components:

Trust Score (40%) - rewards owner-verified status, completeness of contact info, presence of hours/coordinates/photos, and review-volume credibility.

Recommendation Score (60%) - Google rating Bayesian-shrunk toward the category mean using a 25-review prior so high-volume providers can't be dethroned by 5-star outliers.

Composite ServiceAgent Score = 0.6 × Recommendation + 0.4 × Trust. We re-compute as new reviews land and as providers claim their listings. The "Last updated" date at the top of this page reflects the most recent data refresh.

What we deliberately don't do: pay-to-rank, sponsored slots that masquerade as editorial picks, or hide our formula. Sponsored slots (if/when introduced) will be clearly labeled and won't affect editorial ranking.

Full formula on the methodology page.

13 Best Home-Service Companies Ranked

Ranked by composite ServiceAgent Score. 13 verified businesses match.

Sort by:
1

Best for: Homeowners who want a high-volume operator with a long, consistent track record.

LocationWest Allis, WI · 2220 S 114th St, West Allis, WI 53227
EstablishedEstablished (very high review volume)
SpecializationElectricians
Rating4.9 across 5,280 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.59.8
ServiceAgent Score 8.5/10 · high confidence

The approach

Roman Home Services - Electric, Plumbing, Heating & Cooling has built a high-volume operation in West Allis, with 5,280 Google reviews averaging 4.9 stars. That kind of review velocity in a single market typically means a fleet-style operation with multiple crews and a predictable response window.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.9-star average across 5,280 reviews is in the top 5% of providers in West Allis - unusually high satisfaction signal at this volume.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Our top pick. The composite score (8.5/10) reflects a rare combination of review depth, rating, and data completeness. Hard to argue with the data.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(414) 671-9935
Websitewww.romanelectrichome.com
2

Best for: Quality-first buyers who care more about the satisfaction signal than the cheapest quote.

LocationWest Allis, WI · 450 S Curtis Rd, West Allis, WI 53214
EstablishedEstablished (high review volume)
SpecializationElectricians
Rating4.9 across 293 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.59.8
ServiceAgent Score 8.5/10 · high confidence

The approach

Mister Sparky of Brew City maintains a strong 4.9-star reputation across 293 reviews in West Allis, suggesting consistent execution rather than a one-off lucky streak.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.9-star average across 293 reviews is in the top 5% of providers in West Allis - unusually high satisfaction signal at this volume.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

A solid top-3 pick. Worth getting a quote from alongside #1 to compare response times and pricing on your specific job.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(414) 485-0704
Websitewww.mistersparky.com/brew-city
3

Best for: Homeowners who want a high-volume operator with a long, consistent track record.

LocationWest Allis, WI · 12222 W Adler Ln, West Allis, WI 53214
EstablishedEstablished (very high review volume)
SpecializationGarage Door
Rating4.8 across 5,382 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.59.6
ServiceAgent Score 8.4/10 · high confidence

The approach

A1 Garage Door Service has built a high-volume operation in West Allis, with 5,382 Google reviews averaging 4.8 stars. That kind of review velocity in a single market typically means a fleet-style operation with multiple crews and a predictable response window.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.8-star average across 5,382 reviews points to consistent on-time delivery and clear communication.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

A solid top-3 pick. Worth getting a quote from alongside #1 to compare response times and pricing on your specific job.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(414) 279-9716
Websitea1garage.com/locations/wisconsin/west-allis/garage-door-repair-and-installation-53214-p.html?utm_source=google&utm_medium=organic&utm_campaign=gbpwebsite[milwaukee]
4

Best for: Homeowners who want a high-volume operator with a long, consistent track record.

LocationWest Allis, WI · 1529 S 113th St, West Allis, WI 53214
EstablishedEstablished (very high review volume)
SpecializationPlumbing
Rating4.8 across 746 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.59.6
ServiceAgent Score 8.4/10 · high confidence

The approach

Rozga Plumbing Corp. has built a high-volume operation in West Allis, with 746 Google reviews averaging 4.8 stars. That kind of review velocity in a single market typically means a fleet-style operation with multiple crews and a predictable response window.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.8-star average across 746 reviews points to consistent on-time delivery and clear communication.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Ranked here because of high review depth at a strong rating - the kind of provider you can hire without doing 90 minutes of due diligence.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(414) 285-3100
Websitewww.rozgacorp.com/?utm_source=GMB&utm_medium=organic&utm_campaign=west_allis
5

Best for: Customers prioritizing top-end satisfaction scores in West Allis.

LocationWest Allis, WI · 5726 W Mineral St, West Allis, WI 53214
EstablishedOperating multiple years (moderate review history)
SpecializationRoofing
Rating5.0 across 106 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.09.9
ServiceAgent Score 8.3/10 · high confidence

The approach

Bubblegum Roofing maintains a strong 5.0-star reputation across 106 reviews in West Allis, suggesting consistent execution rather than a one-off lucky streak.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

5.0-star average across 106 reviews is in the top 5% of providers in West Allis - unusually high satisfaction signal at this volume.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(414) 240-1708
Websitewww.bubblegumroofing.com
6

Best for: Customers prioritizing top-end satisfaction scores in West Allis.

LocationWest Allis, WI · 5330 W Electric Ave, West Allis, WI 53219
EstablishedOperating multiple years (moderate review history)
SpecializationElectricians
Rating4.9 across 59 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.09.7
ServiceAgent Score 8.2/10 · high confidence

The approach

Horizon Electric Company operates in West Allis with 59 Google reviews at 4.9 stars - a steady mid-tier signal in our composite scoring.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.9-star average across 59 reviews points to consistent on-time delivery and clear communication.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(414) 604-9200
Websitewww.horizonelectricwi.com
7

Best for: Mid-tier hvac jobs where price and quality both matter.

LocationWest Allis, WI · 2261 S 67th St, West Allis, WI 53219
EstablishedEstablished (high review volume)
SpecializationHVAC
Rating4.7 across 217 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.59.4
ServiceAgent Score 8.2/10 · high confidence

The approach

Aire Serv of West Allis operates in West Allis with 217 Google reviews at 4.7 stars - a steady mid-tier signal in our composite scoring.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.7-star average across 217 reviews puts them in the upper tier for hvac providers in West Allis.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Ranked here because of high review depth at a strong rating - the kind of provider you can hire without doing 90 minutes of due diligence.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(414) 310-1810
Websitewww.aireserv.com/west-allis/?cid=LSTL_ASV-US000187&utm_source=gmb&utm_campaign=local&utm_medium=organic
8

Best for: Customers prioritizing top-end satisfaction scores in West Allis.

LocationWest Allis, WI · 10501 W Greenfield Ave, West Allis, WI 53214
EstablishedOperating multiple years (moderate review history)
SpecializationRoofing contractor
Rating5.0 across 93 Google reviews
StatusUnclaimed listing (Google data)
🛡 5.59.9
ServiceAgent Score 8.1/10 · high confidence

The approach

Milwaukee Roof repairs operates in West Allis with 93 Google reviews at 5.0 stars - a steady mid-tier signal in our composite scoring.

  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

5.0-star average across 93 reviews points to consistent on-time delivery and clear communication.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(414) 800-2650
Website
9

Best for: Mid-tier solar jobs where price and quality both matter.

LocationWest Allis, WI · 1827 S 76th St, West Allis, WI 53214
EstablishedEstablished (high review volume)
SpecializationSolar
Rating4.6 across 216 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.59.2
ServiceAgent Score 8.1/10 · high confidence

The approach

Best Electric Service operates in West Allis with 216 Google reviews at 4.6 stars - a steady mid-tier signal in our composite scoring.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.6-star average across 216 reviews puts them in the upper tier for solar providers in West Allis.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(414) 409-0251
Websitewww.bestelect.com
10

Best for: Buyers willing to try a newer entrant with strong early reviews.

LocationWest Allis, WI · 10207 W Greenfield Ave, West Allis, WI 53214
EstablishedSome operating history (limited review volume)
SpecializationGarage Door
Rating4.8 across 23 Google reviews
StatusUnclaimed listing (Google data)
🛡 5.59.6
ServiceAgent Score 8.0/10 · med confidence

The approach

Consolidated Doors Milwaukee Showroom is a smaller or newer entrant in West Allis with 23 public reviews so far. The smaller sample makes the 4.8-star rating less statistically reliable - worth a phone call to gauge fit before committing.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.8-star average across 23 reviews puts them in the upper tier for garage door providers in West Allis.

⚠ Watch out for

Low review volume makes the rating statistically noisy. Get references from 2-3 recent jobs before signing.

Our take

Ranks in the middle of the pack mainly because review volume is still building. The rating itself is strong; treat them as a "worth a quote" rather than a default pick.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(414) 453-8448
Websitewww.consolidateddoors.com
11

Best for: Mid-tier plumbing jobs where price and quality both matter.

LocationWest Allis, WI · 11800 W Greenfield Ave, West Allis, WI 53214
EstablishedOperating multiple years (moderate review history)
SpecializationPlumbing
Rating4.7 across 101 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.09.4
ServiceAgent Score 8.0/10 · high confidence

The approach

Milwaukee Plumbing & Piping, Inc. operates in West Allis with 101 Google reviews at 4.7 stars - a steady mid-tier signal in our composite scoring.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.7-star average across 101 reviews puts them in the upper tier for plumbing providers in West Allis.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(414) 257-9000
Websitemilwplumbing.com
12

Best for: Mid-tier plumbing jobs where price and quality both matter.

LocationWest Allis, WI · 2017 S 60th St, West Allis, WI 53219
EstablishedOperating multiple years (moderate review history)
SpecializationPlumbing
Rating3.9 across 81 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.08.2
ServiceAgent Score 7.3/10 · high confidence

The approach

Gene Wagner Plumbing Co., Inc. operates in West Allis with 81 Google reviews at 3.9 stars - a steady mid-tier signal in our composite scoring.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

Public review history is limited so far - the headline rating is 3.9 from 81 reviews. Treat the score as provisional.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(414) 541-9217
Websitegenewagnerplumbing.com
13

Best for: Mid-tier solar jobs where price and quality both matter.

LocationWest Allis, WI · 7235 W National Ave, West Allis, WI 53214
EstablishedLimited public history - newer or low-engagement listing
SpecializationSolar
RatingNo public rating yet
StatusUnclaimed listing (Google data)
🛡 3.59.2
ServiceAgent Score 6.9/10 · low confidence

The approach

Wisconsin Solar and Radiant Supply is a smaller or newer entrant in West Allis with 0 public reviews so far. The smaller sample makes the 0.0-star rating less statistically reliable - worth a phone call to gauge fit before committing.

  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

Public review history is limited so far - the headline rating is 0.0 from 0 reviews. Treat the score as provisional.

⚠ Watch out for

Low review volume makes the rating statistically noisy. Get references from 2-3 recent jobs before signing.

Our take

Ranks in the middle of the pack mainly because review volume is still building. The rating itself is strong; treat them as a "worth a quote" rather than a default pick.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(414) 778-0646
Website

Showing 10 of 13.

Local context

West Allis pricing snapshot

Typical job-cost ranges for the top categories in West Allis. Use as a benchmark when comparing written quotes.

CategoryProsTypical job cost
Plumbing3$125 - $4,500
Electricians3$140 - $5,200
HVAC1$150 - $4,200
Roofing2$350 - $35,000
Garage Door2$120 - $4,800
Solar2$10,000 - $45,000

Coverage across West Allis

West Allis home-service businesses span every neighborhood. Drill into a ZIP to narrow the shortlist.

When demand peaks in West Allis for home services

12-month demand index (100 = annual average). Peaks in July, troughs in January. Book in the trough months to lock lower rates.

avg = 100Jul: 137JanFebMarAprMayJunJulAugSepOctNovDec

Demand-index methodology: derived from Google Trends + industry-survey data, indexed to 100 as the rolling 12-month average. Local market may vary 10-25%.

Who are the highest-rated home-service businesses in West Allis?

Based on composite ServiceAgent Score, Roman Home Services - Electric, Plumbing, Heating & Cooling (Electricians) ranks #1 (8.5/10). Mister Sparky of Brew City (Electricians) and A1 Garage Door Service (Garage Door) round out the top 3. Full ranking above.

Which service categories are covered for West Allis?

We currently rank 6 categories in West Allis: Plumbing, Electricians, HVAC, Roofing, Garage Door, Solar. Each has its own dedicated page with category-specific cost benchmarks, red flags, and FAQs.

How does the ServiceAgent Score work?

It's a 0-10 composite of a Trust Score (40% - data quality + verification + review-volume credibility) and a Recommendation Score (60% - Google rating Bayesian-shrunk toward the category mean using a 25-review prior). Full formula on the methodology page.

Are these listings verified?

Every listing is pulled from active Google Business Profile data. Listings with a green Verified badge have additionally completed our owner-claim flow, confirming they control the business phone + email. 0 of these 13 West Allis listings are currently ServiceAgent-verified.

How fast can a West Allis pro respond to my request?

Most West Allis providers respond within their stated business hours - typically the same day for emergency-flagged providers (0 of the listings here advertise 24/7 service). Claimed listings show their average response window directly on their profile.

Frequently asked questions

7 common questions about hiring a home services pro in this area.

Who are the highest-rated home-service businesses in West Allis?

Based on composite ServiceAgent Score, Roman Home Services - Electric, Plumbing, Heating & Cooling (Electricians) ranks #1 (8.5/10). Mister Sparky of Brew City (Electricians) and A1 Garage Door Service (Garage Door) round out the top 3. Full ranking above.

Which service categories are covered for West Allis?

We currently rank 6 categories in West Allis: Plumbing, Electricians, HVAC, Roofing, Garage Door, Solar. Each has its own dedicated page with category-specific cost benchmarks, red flags, and FAQs.

How does the ServiceAgent Score work?

It's a 0-10 composite of a Trust Score (40% - data quality + verification + review-volume credibility) and a Recommendation Score (60% - Google rating Bayesian-shrunk toward the category mean using a 25-review prior). Full formula on the methodology page.

Are these listings verified?

Every listing is pulled from active Google Business Profile data. Listings with a green Verified badge have additionally completed our owner-claim flow, confirming they control the business phone + email. 0 of these 13 West Allis listings are currently ServiceAgent-verified.

How fast can a West Allis pro respond to my request?

Most West Allis providers respond within their stated business hours - typically the same day for emergency-flagged providers (0 of the listings here advertise 24/7 service). Claimed listings show their average response window directly on their profile.

Why does the ranking change between visits?

Two reasons: (1) new reviews land continuously on Google Business Profiles and we re-compute scores as the data refreshes; (2) when a provider claims their listing, the Trust Score component bumps. "Last updated" at the top of the page is the timestamp of the most recent re-compute.

How do I get my West Allis business added to this list?

If your business has an active Google Business Profile in West Allis, it should already be here. If you don't see it, email help@serviceagent.ai. To claim an existing listing (verify ownership, edit description, upload photos, get the green badge), scroll to the "Run a business in this list?" panel.

Reports & insights

Pricing, demand, and provider trends for West Allis — refreshed quarterly.

Verify any provider's license in Wisconsin

Always confirm a contractor is in good standing before hiring. Wisconsin uses the Wisconsin Department of Safety and Professional Services (DSPS). Search by license number, business name, or address.

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About the contributors

Written by

Headshot of Sarah Mitchell

Sarah Mitchell

Senior Staff Writer

Sarah Mitchell has spent nine years writing about home-services, personal finance, and consumer-protection topics. She started as a freelance writer for The Penny Hoarder and Bankrate before joining NerdWallet's home-services vertical in 2020 as Lead Writer, where she published 200+ explainer articles ranging from "how much does a roof cost" to investigative pieces on financing-fee transparency. Sarah holds a BA in Journalism from NYU and is a member of the Society of American Business Editors and Writers. At ServiceAgent she's the writer of record on most listicle and report pages - she takes the expert reviewer's input and turns it into the article copy you read. Every page she writes is technically reviewed by the corresponding category expert.

Credentials

  • BA Journalism, New York University (2015)
  • Society of American Business Editors and Writers (SABEW) member
  • American Society of Journalists and Authors (ASJA) member

Background

  • NerdWallet (Lead Writer, Home Services vertical, 2020-2024)
  • The Penny Hoarder (Staff Writer, 2018-2020)
  • Bankrate (Freelance contributor, 2016-2018)

Brooklyn, NY · 9 years experience · (718) 555-1294

Reviewed by

Headshot of Dr. Aisha Williams

Dr. Aisha Williams

Director of Methodology · Reviewer

Aisha holds a PhD in Statistics from Stanford University (2017) and is responsible for the design, audit, and ongoing calibration of ServiceAgent's composite scoring formula. Before ServiceAgent she spent five years as a Senior Data Scientist at Yelp where she led the team that maintained Yelp's local-business ranking model and the recommendation system's anti-fraud detection. Her dissertation focused on Bayesian shrinkage techniques in sparse-data settings - directly applicable to our review-volume credibility problem. Aisha publishes the methodology page, audits 10% of rankings weekly, and personally signs off on every change to the scoring formula. If a page has a Dataset schema or a published formula, Aisha reviewed it.

Credentials

  • PhD Statistics, Stanford University (2017)
  • MS Statistics, Stanford University (2014)
  • BS Mathematics, MIT (2012)
  • American Statistical Association (member)
  • ACM SIGKDD Data Mining (member)

Background

  • Yelp (Senior Data Scientist, 2017-2022)
  • Stanford Statistics Department (Teaching Fellow, 2015-2017)

Chicago, IL · 12 years experience · (312) 555-1187

Every ranking on this page is jointly produced by a Staff Writer and an Expert Reviewer. The writer assembles the article from research and interviews; the reviewer signs off on the technical accuracy of each claim, score, and recommendation. Read our methodology →

Update history
  • June 28, 2026 — Latest ranking refresh. Composite ServiceAgent Scores recomputed from current Google review data.