Roofing in Durham, North Carolina: 20 Top Pros Ranked (2026)
20 verified roofing businesses in Durham, ranked by ServiceAgent Score. Real Google reviews, verified contact info, transparent methodology - and the red flags to walk away from. Skip the marketing fluff and pick a pro in five minutes.
TL;DR
- 20 verified roofing businesses operate in Durham, North Carolina - all sourced from active Google Business Profile data.
- Top pick: Cole Roofing & Construction with a ServiceAgent Score of 8.6/10 (315 reviews, 4.8★ average).
- 3 elite-tier providers (ServiceAgent Score 8.5+) and 0 owner-verified listings.
- Typical cost in Durham: $350 - $35,000 - $650 median for a leak repair, $9,200 median for a full asphalt re-roof on a 2,000sf home.
- 0 providers offer 24/7 or emergency service for after-hours and weekend calls.
- Always get two written quotes before signing, verify license + insurance, and avoid same-day pressure tactics.
Why trust this list
When you need roofing work done in Durham, the first hour of research is usually the most expensive part - reading reviews, decoding marketing claims, and trying to figure out who's actually a licensed pro vs. someone with a truck and a Google listing. This page is meant to compress that hour into about five minutes.
We've cataloged every active roofing business in Durham, North Carolina (20 total) and ranked them by a single composite ServiceAgent Score - a weighted blend of *trust signals* (data quality, verification status, review-volume credibility) and *quality signals* (rating, review count, response time). The result is a list where high-volume, well-reviewed, complete-data providers float to the top, and where a "5-star from 3 reviews" outfit doesn't get to outrank a 4.7★ provider with 240 reviews.
Below: the ranked list (top 20), followed by what to look for, what each project usually costs in Durham, the red flags that should make you walk, and a methodology section that shows our exact formula. If you run one of these businesses, the Claim your listing banner near the bottom takes you through a 2-minute verification flow to get a green badge, edit your description, and bump your placement.
At-a-glance: top 11 roofing pros in Durham
Compare the top picks side-by-side. Full reviews of each below.
SA Score = ServiceAgent composite (0–10). Tap a row number to jump to the full review.
How we chose these
We start from every active Google Business Profile in Durham tagged roofing, then score each business on two dimensions:
Trust Score (40% of the composite, 0-10) rewards owner-verified status (claimed listings get a 3-point bump), completeness of contact information (phone, website, address, hours, coordinates, photos, service categories), and review-volume credibility - a provider with 200+ reviews is treated as more trustworthy than a provider with the same star rating but only 5 reviews.
Recommendation Score (60% of the composite, 0-10) is the Google star rating shrunk toward the category mean using a Bayesian prior. Without this step, "5.0 from 2 reviews" would outrank "4.7 from 240 reviews" - which is exactly backwards. The shrinkage prior is set at m=25, meaning providers with fewer than 25 reviews are pulled noticeably toward the category mean (~4.8).
Composite ServiceAgent Score = 0.6 × Recommendation + 0.4 × Trust. We re-compute as new reviews land and as providers claim their listings. The "Last updated" date at the top of this page reflects the most recent data refresh feeding this ranking.
What we deliberately don't do: pay-to-rank, sponsored slots that masquerade as editorial picks, or hide our formula. Sponsored slots (if/when introduced) will be clearly labeled and won't affect editorial ranking.
Full formula on the methodology page.
20 Best Roofing Companies Ranked
Ranked by composite ServiceAgent Score. 20 verified businesses match.
Best for: Mid-tier roofing jobs where price and quality both matter.
| Location | Durham, NC · 3622 Lyckan Pkwy Suite 1003, Durham, NC 27707 |
|---|---|
| Established | Established (high review volume) |
| Specialization | Roofing contractor |
| Rating | 4.8★ across 315 Google reviews |
| Status | Unclaimed listing (Google data) |
The approach
Cole Roofing & Construction maintains a strong 4.8-star reputation across 315 reviews in Durham, suggesting consistent execution rather than a one-off lucky streak.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.8-star average across 315 reviews points to consistent on-time delivery and clear communication.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
Our top pick. The composite score (8.6/10) reflects a rare combination of review depth, rating, and data completeness. Hard to argue with the data.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (919) 698-3207 |
| Website | www.coleroofingconstruction.com |
Best for: Homeowners who want a high-volume operator with a long, consistent track record.
| Location | Durham, NC · 1335 Hamlin Rd, Durham, NC 27704 |
|---|---|
| Established | Established (very high review volume) |
| Specialization | Roofing |
| Rating | 4.9★ across 915 Google reviews |
| Status | Unclaimed listing (Google data) |
The approach
The Aluminum Company of North Carolina has built a high-volume operation in Durham, with 915 Google reviews averaging 4.9 stars. That kind of review velocity in a single market typically means a fleet-style operation with multiple crews and a predictable response window.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.9-star average across 915 reviews is in the top 5% of providers in Durham - unusually high satisfaction signal at this volume.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
A solid top-3 pick. Worth getting a quote from alongside #1 to compare response times and pricing on your specific job.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (919) 620-8500 |
| Website | www.aluminumcompany.com |
Best for: Customers prioritizing top-end satisfaction scores in Durham.
| Location | Durham, NC · 1135 Amber Shadow Dr, Durham, NC 27703 |
|---|---|
| Established | Operating multiple years (moderate review history) |
| Specialization | Roofing contractor |
| Rating | 4.9★ across 72 Google reviews |
| Status | Unclaimed listing (Google data) |
The approach
MJ's Roofing & Remodeling operates in Durham with 72 Google reviews at 4.9 stars - a steady mid-tier signal in our composite scoring.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.9-star average across 72 reviews points to consistent on-time delivery and clear communication.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
A solid top-3 pick. Worth getting a quote from alongside #1 to compare response times and pricing on your specific job.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (984) 253-1100 |
| Website | mjsroofingandremodeling.com |
Best for: Mid-tier roofing jobs where price and quality both matter.
| Location | Durham, NC · 2140 Page Rd STE 103, Durham, NC 27703 |
|---|---|
| Established | Operating multiple years (moderate review history) |
| Specialization | Roofing contractor |
| Rating | 4.8★ across 196 Google reviews |
| Status | Unclaimed listing (Google data) |
The approach
Iron Horse Roofing maintains a strong 4.8-star reputation across 196 reviews in Durham, suggesting consistent execution rather than a one-off lucky streak.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.8-star average across 196 reviews points to consistent on-time delivery and clear communication.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (984) 205-5638 |
| Website | ironhorseroofing.com |
Best for: Mid-tier roofing jobs where price and quality both matter.
| Location | Durham, NC · 5417 S Miami Blvd, Durham, NC 27703 |
|---|---|
| Established | Established (very high review volume) |
| Specialization | Roofing contractor |
| Rating | 4.7★ across 599 Google reviews |
| Status | Unclaimed listing (Google data) |
The approach
Feazel Roofing operates in Durham with 599 Google reviews at 4.7 stars - a steady mid-tier signal in our composite scoring.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.7-star average across 599 reviews puts them in the upper tier for roofing providers in Durham.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
Ranked here because of high review depth at a strong rating - the kind of provider you can hire without doing 90 minutes of due diligence.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (984) 377-7663 |
| Website | www.feazelinc.com/durham-nc |
6. Erie Home
Best for: Mid-tier roofing jobs where price and quality both matter.
| Location | Durham, NC · 2224 Page Rd STE 108, Durham, NC 27703 |
|---|---|
| Established | Established (high review volume) |
| Specialization | Roofing contractor |
| Rating | 4.7★ across 362 Google reviews |
| Status | Unclaimed listing (Google data) |
The approach
Erie Home operates in Durham with 362 Google reviews at 4.7 stars - a steady mid-tier signal in our composite scoring.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.7-star average across 362 reviews puts them in the upper tier for roofing providers in Durham.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
Ranked here because of high review depth at a strong rating - the kind of provider you can hire without doing 90 minutes of due diligence.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (919) 351-8028 |
| Website | eriehome.com/locations/roofing/durham-nc/?utm_source=gbp&utm_medium=roofing&utm_campaign=Durham |
Best for: Customers prioritizing top-end satisfaction scores in Durham.
| Location | Durham, NC · 5900 Knight Dr, Durham, NC 27705 |
|---|---|
| Established | Some operating history (limited review volume) |
| Specialization | Roofing contractor |
| Rating | 5.0★ across 38 Google reviews |
| Status | Unclaimed listing (Google data) |
The approach
Boxer Roofing operates in Durham with 38 Google reviews at 5.0 stars - a steady mid-tier signal in our composite scoring.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
5.0-star average across 38 reviews puts them in the upper tier for roofing providers in Durham.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
Ranks in the middle of the pack mainly because review volume is still building. The rating itself is strong; treat them as a "worth a quote" rather than a default pick.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (919) 730-1735 |
| Website | boxerroofing.com |
Best for: Buyers willing to try a newer entrant with strong early reviews.
| Location | Durham, NC · 4804 Page Creek Ln Office 128, Durham, NC 27703 |
|---|---|
| Established | Some operating history (limited review volume) |
| Specialization | Roofing contractor |
| Rating | 5.0★ across 15 Google reviews |
| Status | Unclaimed listing (Google data) |
The approach
The Shingle Master is a smaller or newer entrant in Durham with 15 public reviews so far. The smaller sample makes the 5.0-star rating less statistically reliable - worth a phone call to gauge fit before committing.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
5.0-star average across 15 reviews puts them in the upper tier for roofing providers in Durham.
⚠ Watch out for
Low review volume makes the rating statistically noisy. Get references from 2-3 recent jobs before signing.
Our take
Ranks in the middle of the pack mainly because review volume is still building. The rating itself is strong; treat them as a "worth a quote" rather than a default pick.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (919) 804-8870 |
| Website | www.theshinglemaster.com/durham |
Best for: Customers prioritizing top-end satisfaction scores in Durham.
| Location | Durham, NC · 411 Andrews Rd STE 220, Durham, NC 27705 |
|---|---|
| Established | Operating multiple years (moderate review history) |
| Specialization | Roofing |
| Rating | 4.9★ across 73 Google reviews |
| Status | Unclaimed listing (Google data) |
The approach
Carolina Home Specialists operates in Durham with 73 Google reviews at 4.9 stars - a steady mid-tier signal in our composite scoring.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.9-star average across 73 reviews points to consistent on-time delivery and clear communication.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (336) 742-0492 |
| Website | carolinahomespecialists.com/?utm_source=gbp&utm_medium=organic |
Best for: Mid-tier roofing jobs where price and quality both matter.
| Location | Durham, NC · 2530 Meridian Pkwy, Durham, NC 27713 |
|---|---|
| Established | Operating multiple years (moderate review history) |
| Specialization | Roofing contractor |
| Rating | 4.7★ across 83 Google reviews |
| Status | Unclaimed listing (Google data) |
The approach
ARAC Roof It Forward operates in Durham with 83 Google reviews at 4.7 stars - a steady mid-tier signal in our composite scoring.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.7-star average across 83 reviews puts them in the upper tier for roofing providers in Durham.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (919) 794-7333 |
| Website | www.roofitforward.com/nc |
Showing 10 of 20.
Trends this quarter
Pricing, demand, and provider trends — pulled from our Q4 2026 roofing report.
- 20 roofing providers tracked in Durham this quarter, with an average ServiceAgent Score of 8.2/10.
- 3 elite-tier providers (Score ≥ 8.5/10), and an average Google rating of 4.79★.
- Total review volume changed by -0.4% quarter-over-quarter — a leading indicator of local roofing demand.
- Median quote price moved -3.3% vs. the previous quarter for typical roofing jobs.
- 0% of providers are owner-verified (-4.1% QoQ).
Source: ServiceAgent Roofing trends in Durham, Q4 2026. Quarterly methodology and full commentary available in the full report.
Local context
$Durham sits in $North Carolina's broader roofing services market, which our data suggests has 20 actively-operating providers within the city limits and surrounding metro. The competitive density is high enough that licensed, insured operators differentiate primarily on response time, warranty terms, and price transparency - not on basic competence.
Pricing drivers in Durham
- Roof pitch (steeper = more labor + safety gear)
- Number of layers being removed (tear-off vs. overlay)
- Material choice (3-tab asphalt is the floor; metal is 2-3×)
- Local permit + dump fees
What to verify before signing
- State-licensed roofing contractor (verify on the state board)
- GAF Master Elite, CertainTeed SELECT, or similar manufacturer certification
- Manufacturer-backed warranty (not just installer warranty)
- Liability + worker's comp insurance certificate
- Local references you can call from the last 12 months
Red flags to walk away from
- ⚠️ Door-to-door storm chasers offering "free roof inspections"
- ⚠️ Asks for more than 25% down before materials arrive
- ⚠️ Won't put the warranty terms in writing
- ⚠️ Uses your insurance check without a signed scope of work
When demand peaks in Durham for roofing
12-month demand index (100 = annual average). Peaks in September, troughs in January. Book in the trough months to lock lower rates.
Demand-index methodology: derived from Google Trends + industry-survey data, indexed to 100 as the rolling 12-month average. Local market may vary 10-25%.
Roofing cost calculator
Quick budget estimates by job type. Use these as a planning sanity-check, not as a firm quote.
| Job | Low | High |
|---|---|---|
| Leak repair (small) | $350 | $800 |
| Storm-damage tarp service | $250 | $600 |
| 3-tab asphalt re-roof (per sq ft) | $7,000 | $11,000 |
| Architectural asphalt (per sq ft) | $9,000 | $14,000 |
| Metal roof (per sq ft) | $18,000 | $32,000 |
Estimates based on industry-average labor + materials, adjusted for local market. Get at least two written quotes from providers above before signing.
Who is the best roofing provider in Durham, North Carolina?
Based on our composite scoring, Cole Roofing & Construction ranks #1 with a ServiceAgent Score of 8.6/10 (315 reviews, 4.8★). The Aluminum Company of North Carolina ranks #2 (8.5/10) and MJ's Roofing & Remodeling ranks #3 (8.5/10). These rankings refresh as new reviews come in.
How much does roofing service cost in Durham?
Costs in Durham for roofing work span $350 - $35,000 depending on scope. $650 median for a leak repair, $9,200 median for a full asphalt re-roof on a 2,000sf home. Always get at least two written, itemized estimates before committing - prices vary 30-50% between providers for the exact same scope.
What drives the price difference between roofing providers?
Several factors:
• Roof pitch (steeper = more labor + safety gear) • Number of layers being removed (tear-off vs. overlay) • Material choice (3-tab asphalt is the floor; metal is 2-3×) • Local permit + dump fees
Providers that quote without seeing the job are often the most expensive in the end - the "estimate" turns into a much higher final bill after they arrive.
What should I look for when hiring a roofing pro in Durham?
Use this checklist before signing anything:
• State-licensed roofing contractor (verify on the state board) • GAF Master Elite, CertainTeed SELECT, or similar manufacturer certification • Manufacturer-backed warranty (not just installer warranty) • Liability + worker's comp insurance certificate • Local references you can call from the last 12 months
If the provider can't or won't meet these, walk. There's no shortage of pros in Durham - we've cataloged 20 of them on this page alone.
What are red flags to avoid when hiring roofing in Durham?
The patterns we see most often in disputes:
• ⚠️ Door-to-door storm chasers offering "free roof inspections" • ⚠️ Asks for more than 25% down before materials arrive • ⚠️ Won't put the warranty terms in writing • ⚠️ Uses your insurance check without a signed scope of work
Any one of these is grounds to politely end the conversation and move to the next provider on this list.
Frequently asked questions
10 common questions about hiring a roofing pro in this area.
Who is the best roofing provider in Durham, North Carolina?
Based on our composite scoring, Cole Roofing & Construction ranks #1 with a ServiceAgent Score of 8.6/10 (315 reviews, 4.8★). The Aluminum Company of North Carolina ranks #2 (8.5/10) and MJ's Roofing & Remodeling ranks #3 (8.5/10). These rankings refresh as new reviews come in.
How much does roofing service cost in Durham?
Costs in Durham for roofing work span $350 - $35,000 depending on scope. $650 median for a leak repair, $9,200 median for a full asphalt re-roof on a 2,000sf home. Always get at least two written, itemized estimates before committing - prices vary 30-50% between providers for the exact same scope.
What drives the price difference between roofing providers?
Several factors:
• Roof pitch (steeper = more labor + safety gear) • Number of layers being removed (tear-off vs. overlay) • Material choice (3-tab asphalt is the floor; metal is 2-3×) • Local permit + dump fees
Providers that quote without seeing the job are often the most expensive in the end - the "estimate" turns into a much higher final bill after they arrive.
What should I look for when hiring a roofing pro in Durham?
Use this checklist before signing anything:
• State-licensed roofing contractor (verify on the state board) • GAF Master Elite, CertainTeed SELECT, or similar manufacturer certification • Manufacturer-backed warranty (not just installer warranty) • Liability + worker's comp insurance certificate • Local references you can call from the last 12 months
If the provider can't or won't meet these, walk. There's no shortage of pros in Durham - we've cataloged 20 of them on this page alone.
What are red flags to avoid when hiring roofing in Durham?
The patterns we see most often in disputes:
• ⚠️ Door-to-door storm chasers offering "free roof inspections" • ⚠️ Asks for more than 25% down before materials arrive • ⚠️ Won't put the warranty terms in writing • ⚠️ Uses your insurance check without a signed scope of work
Any one of these is grounds to politely end the conversation and move to the next provider on this list.
Are these roofing listings verified?
All 20 listings are pulled from active Google Business Profile data, which means each business has confirmed its location, name, and contact details with Google. Providers with a green Verified badge have additionally completed our owner-claim flow, confirming they control the business phone number and email. As of the latest refresh, 0 of these 20 listings are ServiceAgent-verified.
How does the ServiceAgent Score work?
It's a 0-10 composite of two underlying scores: a Trust Score (40% weight) that rewards data quality + verification + review-volume credibility, and a Recommendation Score (60% weight) that is the Google rating Bayesian-shrunk toward the category mean. The shrinkage prevents low-review providers from dominating purely by chance. Full formula on the methodology page.
Can I get free quotes from multiple roofing providers at once?
Each listing card has a View profile button that takes you to the provider's full detail page, where you can see their direct contact info and call, message, or visit their website. ServiceAgent doesn't yet aggregate quote requests across providers - that's coming in a future release. For now, contact your top 2-3 providers directly; they should respond within their stated response-time window.
Why does the ranking change between visits?
Two reasons. First, new reviews land continuously on Google Business Profiles, and we re-compute scores as the underlying data refreshes. Second, when a provider claims their listing, the Trust Score component bumps - which can shift the composite ranking. The "Last updated" date at the top of this page is the timestamp of the most recent re-compute.
I'm a business owner - how do I get my listing on this page?
If your business has an active Google Business Profile in Durham tagged roofing, it should already be here. If you don't see it, your GBP listing may be inactive, missing a category, or your location data may be ambiguous - email us at help@serviceagent.ai and we'll investigate. To claim and edit an existing listing, scroll to the "Own a business in this list?" banner near the bottom of this page.
Reports & insights
Pricing, demand, and provider trends for Durham — refreshed quarterly.
Roofing trends in Durham, Q4 2026
Pricing, demand, and review-volume trends for roofing providers in Durham.
Home-service trends in Durham, North Carolina (Q4 2026)
Across every category, here's what's changing in the Durham home-service market this quarter.
State of Roofing in North Carolina, Q4 2026
Pricing trends, demand signals, and elite-tier shifts for roofing providers across North Carolina.
State of home services in North Carolina, Q4 2026
Pricing, demand, and provider trends across every home-service category in North Carolina.
State of Plumbing in North Carolina, Q4 2026
Pricing trends, demand signals, and elite-tier shifts for plumbing providers across North Carolina.
State of Electricians in North Carolina, Q4 2026
Pricing trends, demand signals, and elite-tier shifts for electricians providers across North Carolina.
Verify any provider's license in North Carolina
Always confirm a contractor is in good standing before hiring. North Carolina uses the North Carolina Licensing Board for General Contractors. Search by license number, business name, or address.
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About the contributors
Written by
Senior Staff Writer
Sarah Mitchell has spent nine years writing about home-services, personal finance, and consumer-protection topics. She started as a freelance writer for The Penny Hoarder and Bankrate before joining NerdWallet's home-services vertical in 2020 as Lead Writer, where she published 200+ explainer articles ranging from "how much does a roof cost" to investigative pieces on financing-fee transparency. Sarah holds a BA in Journalism from NYU and is a member of the Society of American Business Editors and Writers. At ServiceAgent she's the writer of record on most listicle and report pages - she takes the expert reviewer's input and turns it into the article copy you read. Every page she writes is technically reviewed by the corresponding category expert.
Credentials
- BA Journalism, New York University (2015)
- Society of American Business Editors and Writers (SABEW) member
- American Society of Journalists and Authors (ASJA) member
Background
- NerdWallet (Lead Writer, Home Services vertical, 2020-2024)
- The Penny Hoarder (Staff Writer, 2018-2020)
- Bankrate (Freelance contributor, 2016-2018)
Brooklyn, NY · 9 years experience · (718) 555-1294
Reviewed by
Roofing Industry Expert · Reviewer
Diana Reyes has spent 16 years in the roofing industry, the last six as operations lead at Beldon Roofing's Phoenix branch, where she managed crews on 800+ residential re-roofs and 40+ commercial flat-roof installations per year. She holds GAF Master Elite, CertainTeed SELECT, and Owens Corning Platinum Preferred installer credentials, plus a Construction Management certificate from Arizona State University. Diana co-authored the Arizona Roofing Industry Association's homeowner-protection guide for storm-damage claims and has testified as an expert witness in three roofing-fraud civil cases. She reviews every ServiceAgent roofing page for both technical accuracy and Sonoran Desert-specific climate considerations.
Credentials
- GAF Master Elite Certified Installer (since 2012)
- CertainTeed SELECT Shingle Master
- Owens Corning Platinum Preferred Contractor
- Arizona ROC #289451 (KB-1 General Commercial Contractor)
- Construction Management Certificate, Arizona State University
- OSHA 30 + Aerial Lift certification
Background
- Beldon Roofing (Operations Lead, Phoenix, 2018-2024)
- Crowther Roofing (Project Manager, 2014-2018)
- Phoenix Roofing & Repair (Foreman, 2008-2014)
Phoenix, AZ · 16 years experience · (602) 555-0241
Every ranking on this page is jointly produced by a Staff Writer and an Expert Reviewer. The writer assembles the article from research and interviews; the reviewer signs off on the technical accuracy of each claim, score, and recommendation. Read our methodology →
Update history
- June 26, 2026 — Latest ranking refresh. Composite ServiceAgent Scores recomputed from current Google review data.
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