Published May 12, 2026 · Last updated October 21, 2026
Home Services in Charlotte, NC 28277: 10 Top Pros (2027)
Quick answer
The top-ranked home-service provider in Charlotte 28277 is Charlotte Ace Roofing (Charlotte), with a 5.0★ rating across 487 Google reviews and a ServiceAgent Score of 8.8/10. Also strongly rated: Tip Top Garage Doors and Winn's Plumbing. See the full ranked list and how each provider scores below.
TL;DR
Ranked: 1. Charlotte Ace Roofing · 2. Tip Top Garage Doors · 3. Winn's Plumbing · 4. Seven Twelve Roofing · 5. Mr. Outdoor Living
- 10 verified home-service providers physically located inside ZIP code 28277 in Charlotte, North Carolina.
- Top pick: Charlotte Ace Roofing (Roofing) - ServiceAgent Score 8.8/10.
- 4 elite-tier providers (ServiceAgent Score ≥ 8.5/10) in 28277.
- Covering 5 service categories - drill into the related links for a category-specific ranking in 28277.
- Hyper-local: every provider on this page has a verified street address inside ZIP code 28277.
Computed from the providers ranked on this page. Figures update with each data refresh.
At-a-glance: top 10 home services pros in Charlotte 28277
Compare the top picks side-by-side. Full reviews of each below.
SA Score = ServiceAgent composite (0–10). Tap a row number to jump to the full review.
How the top home service pros compare
The same ServiceAgent Score components that drive the ranking, scored side by side — so you can see at a glance where each provider is strongest.
The criteria we scored against
- 1. Trust (data & verification). Owner-verification, completeness of contact info, and review-volume credibility.
- 2. Recommendation (rating). The Google star rating, Bayesian-shrunk toward the category mean so a few 5-star reviews can't dominate.
- 3. Review depth. How many public reviews back the rating — more reviews, more reliable the signal.
| Provider | Trust (data & verification) | Recommendation (rating) | Review depth |
|---|---|---|---|
| Charlotte Ace Roofing | Strong | Strong | Strong |
| Tip Top Garage Doors | Strong | Strong | Strong |
| Winn's Plumbing | Strong | Strong | Strong |
| Seven Twelve Roofing | Strong | Strong | Moderate |
| Mr. Outdoor Living | Strong | Strong | Moderate |
| Pro Roofing | Strong | Strong | Moderate |
| New Roof | Moderate | Strong | Moderate |
| Guaranteed Plumbing & Construction | Moderate | Strong | Moderate |
How we chose these
We rank every active provider in every home-service business with a verified address in ZIP code 28277 by a composite ServiceAgent Score (0-10) made up of two components:
Trust Score (40%) - rewards owner-verified status, completeness of contact info, presence of hours/coordinates/photos, and review-volume credibility.
Recommendation Score (60%) - Google rating Bayesian-shrunk toward the category mean using a 25-review prior so high-volume providers can't be dethroned by 5-star outliers.
Composite ServiceAgent Score = 0.6 × Recommendation + 0.4 × Trust. We re-compute as new reviews land and as providers claim their listings. The "Last updated" date at the top of this page reflects the most recent data refresh.
What we deliberately don't do: pay-to-rank, sponsored slots that masquerade as editorial picks, or hide our formula. Sponsored slots (if/when introduced) will be clearly labeled and won't affect editorial ranking.
Full formula on the methodology page.
10 Best Home-Service Companies Ranked
Ranked by composite ServiceAgent Score. 10 verified businesses match.
Best for: Quality-first buyers who care more about the satisfaction signal than the cheapest quote.
| Location | Charlotte, NC · 9805 Sandy Rock Pl Suite #C799, Charlotte, NC 28277 |
|---|---|
| Established | Established (high review volume) |
| Specialization | Roofing contractor |
| Rating | 5.0★ across 487 Google reviews |
| Status | Unclaimed listing (Google data) |
| Source | Public Google Business Profile · data as of May 12, 2026 |
The approach
Charlotte Ace Roofing maintains a strong 5.0-star reputation across 487 reviews in Charlotte, suggesting consistent execution rather than a one-off lucky streak.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
5.0-star average across 487 reviews is in the top 5% of providers in Charlotte - unusually high satisfaction signal at this volume.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
Our top pick in Charlotte. The 8.8/10 composite comes from a rare combination of review depth (487 reviews), a 5.0-star rating, and complete profile data.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (704) 396-8383 |
| Website | charlotteaceroofing.com |
Best for: Homeowners who want one of the most-reviewed garage door names in Charlotte, with a long public track record.
| Location | Charlotte, NC · 8001 Raintree Ln #204, Charlotte, NC 28277 |
|---|---|
| Established | Established (very high review volume) |
| Specialization | Garage Door |
| Rating | 5.0★ across 1,470 Google reviews |
| Status | Unclaimed listing (Google data) |
| Source | Public Google Business Profile · data as of May 12, 2026 |
The approach
Tip Top Garage Doors has built a high-volume operation in Charlotte, with 1,470 Google reviews averaging 5.0 stars. That kind of review velocity in a single market typically means a fleet-style operation with multiple crews and a predictable response window.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
5.0-star average across 1,470 reviews is in the top 5% of providers in Charlotte - unusually high satisfaction signal at this volume.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
A top-3 pick in this market on the composite score. Worth a quote alongside #1 to compare response time and pricing on your specific job.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (704) 313-0023 |
| Website | tiptopgaragedoors.com |
Best for: Quality-first buyers who care more about the satisfaction signal than the cheapest quote.
| Location | Charlotte, NC · 3540 Toringdon Way Suite 200, Charlotte, NC 28277 |
|---|---|
| Established | Established (high review volume) |
| Specialization | Plumbing |
| Rating | 5.0★ across 318 Google reviews |
| Status | Unclaimed listing (Google data) |
| Source | Public Google Business Profile · data as of May 12, 2026 |
The approach
Winn's Plumbing maintains a strong 5.0-star reputation across 318 reviews in Charlotte, suggesting consistent execution rather than a one-off lucky streak.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
5.0-star average across 318 reviews is in the top 5% of providers in Charlotte - unusually high satisfaction signal at this volume.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
A top-3 pick in this market on the composite score. Worth a quote alongside #1 to compare response time and pricing on your specific job.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (980) 217-1113 |
| Website | www.winnsplumbing.com |
Best for: Customers prioritizing top-end satisfaction scores in Charlotte.
| Location | Charlotte, NC · 4741 Rounding Run Rd, Charlotte, NC 28277 |
|---|---|
| Established | Operating multiple years (moderate review history) |
| Specialization | Roofing contractor |
| Rating | 4.9★ across 157 Google reviews |
| Status | Unclaimed listing (Google data) |
| Source | Public Google Business Profile · data as of May 12, 2026 |
The approach
Seven Twelve Roofing maintains a strong 4.9-star reputation across 157 reviews in Charlotte, suggesting consistent execution rather than a one-off lucky streak.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.9-star average across 157 reviews is in the top 5% of providers in Charlotte - unusually high satisfaction signal at this volume.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (704) 254-6665 |
| Website | seventwelveroofing.com |
Best for: Homeowners who specifically want a landscape designer rather than a generalist.
| Location | Charlotte, NC · 10930 Back Ridge Rd, Charlotte, NC 28277 |
|---|---|
| Established | Operating multiple years (moderate review history) |
| Specialization | Landscape designer |
| Rating | 4.8★ across 164 Google reviews |
| Status | Unclaimed listing (Google data) |
| Source | Public Google Business Profile · data as of May 12, 2026 |
The approach
Mr. Outdoor Living maintains a strong 4.8-star reputation across 164 reviews in Charlotte, suggesting consistent execution rather than a one-off lucky streak.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.8-star average across 164 reviews points to consistent on-time delivery and clear communication.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (704) 806-7260 |
| Website | mroutdoorliving.com |
6. Pro Roofing
Best for: Mid-tier roofing jobs where price and quality both matter.
| Location | Charlotte, NC · 10612 Providence Rd Ste D #378, Charlotte, NC 28277 |
|---|---|
| Established | Operating multiple years (moderate review history) |
| Specialization | Roofing contractor |
| Rating | 4.8★ across 72 Google reviews |
| Status | Unclaimed listing (Google data) |
| Source | Public Google Business Profile · data as of May 12, 2026 |
The approach
Pro Roofing operates in Charlotte with 72 Google reviews at 4.8 stars - a steady mid-tier signal in our composite scoring.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.8-star average across 72 reviews points to consistent on-time delivery and clear communication.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (704) 575-3185 |
| Website | charlotteproroofing.com |
7. New Roof
Best for: Customers prioritizing top-end satisfaction scores in Charlotte.
| Location | Charlotte, NC · 6421 Providence Farm Ln STE 6114, Charlotte, NC 28277 |
|---|---|
| Established | Operating multiple years (moderate review history) |
| Specialization | Roofing |
| Rating | 4.9★ across 194 Google reviews |
| Status | Unclaimed listing (Google data) |
| Source | Public Google Business Profile · data as of May 12, 2026 |
The approach
New Roof maintains a strong 4.9-star reputation across 194 reviews in Charlotte, suggesting consistent execution rather than a one-off lucky streak.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.9-star average across 194 reviews is in the top 5% of providers in Charlotte - unusually high satisfaction signal at this volume.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (704) 999-6034 |
| Website | www.newroofclt.com |
Best for: Customers prioritizing top-end satisfaction scores in Charlotte.
| Location | Charlotte, NC · 15720 Brixham Hill Ave #300, Charlotte, NC 28277 |
|---|---|
| Established | Operating multiple years (moderate review history) |
| Specialization | Plumbing |
| Rating | 4.9★ across 176 Google reviews |
| Status | Unclaimed listing (Google data) |
| Source | Public Google Business Profile · data as of May 12, 2026 |
The approach
Guaranteed Plumbing & Construction maintains a strong 4.9-star reputation across 176 reviews in Charlotte, suggesting consistent execution rather than a one-off lucky streak.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.9-star average across 176 reviews is in the top 5% of providers in Charlotte - unusually high satisfaction signal at this volume.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (704) 604-2423 |
| Website | guaranteedplumbingnc.com |
Best for: Mid-tier plumbing jobs where price and quality both matter.
| Location | Charlotte, NC · 15105-D John J Delaney Dr, Charlotte, NC 28277 |
|---|---|
| Established | Operating multiple years (moderate review history) |
| Specialization | Plumbing |
| Rating | 4.8★ across 104 Google reviews |
| Status | Unclaimed listing (Google data) |
| Source | Public Google Business Profile · data as of May 12, 2026 |
The approach
All Hours Plumbing, Inc maintains a strong 4.8-star reputation across 104 reviews in Charlotte, suggesting consistent execution rather than a one-off lucky streak.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
4.8-star average across 104 reviews points to consistent on-time delivery and clear communication.
⚠ Watch out for
After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.
Our take
Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (704) 488-8177 |
| Website | allhoursplumbinginc.com |
10. 1st Solar
Best for: Mid-tier solar jobs where price and quality both matter.
| Location | Charlotte, NC · 3540 Toringdon Way Suite 200, Charlotte, NC 28277 |
|---|---|
| Established | Limited public history - newer or low-engagement listing |
| Specialization | Solar |
| Rating | No public rating yet |
| Status | Unclaimed listing (Google data) |
| Source | Public Google Business Profile · data as of May 12, 2026 |
The approach
1st Solar is a smaller or newer entrant in Charlotte with 0 public reviews so far. The smaller sample makes the 0.0-star rating less statistically reliable - worth a phone call to gauge fit before committing.
- Maintains an active website with service detail.
- Direct phone published - no lead form gatekeeping.
- Active on Google with up-to-date contact info.
✓ Strong review signal
Public review history is limited so far - the headline rating is 0.0 from 0 reviews. Treat the score as provisional.
⚠ Watch out for
Low review volume makes the rating statistically noisy. Get references from 2-3 recent jobs before signing.
Our take
Ranks in the middle of the pack mainly because review volume is still building. The rating itself is strong; treat them as a "worth a quote" rather than a default pick.
| 24/7 emergency | Not advertised |
|---|---|
| Free estimate | Not advertised |
| Licensed + insured | Not advertised - verify before hiring |
| Phone | (704) 713-2444 |
| Website | 1stsolar.energy |
How to choose a home service pro
The ranking does the research; these five checks help you turn the shortlist into the right hire.
- 1
Start with the top of the ranking, not an ad
The providers ranked highest in Charlotte 28277 earned it on review depth, rating, and data completeness — not on ad spend. Shortlist two or three from the top before you start calling.
- 2
Get two or three quotes in writing
Pricing for home service work varies by scope and local market. Written quotes from a few shortlisted pros let you compare apples to apples and spot an outlier before you commit.
- 3
Read the most recent reviews, not just the average
A strong average can hide a recent slide in quality. Sort reviews by newest and look for how the business handles problems — a thoughtful reply to a bad review often tells you more than the star count.
- 4
Confirm licensing, insurance, and scope before work starts
Ask for the license number and proof of insurance, and get the full scope of work plus any parts/labor warranty in writing before any home service job begins. Verify the license on your state board if the work is significant.
- 5
Match the provider to your actual job
A high-volume operator is great for a routine job; a smaller specialist may be a better fit for an unusual one. Use the scorecard above to pick for your situation, not just the overall rank.
Trends this quarter
Pricing, demand, and provider trends — pulled from our Q4 2026 regional report.
- 148 providers tracked in Charlotte this quarter, with an average ServiceAgent Score of 8.2/10.
- 54 elite-tier providers (Score ≥ 8.5/10), and an average Google rating of 4.76★.
- Total review volume changed by -5.8% quarter-over-quarter — a leading indicator of local demand.
- Median quote price moved +4.7% vs. the previous quarter.
- 0% of providers are owner-verified (-2.4% QoQ).
Source: ServiceAgent Home-service trends in Charlotte, North Carolina (Q4 2026). Quarterly methodology and full commentary available in the full report.
When demand peaks in Charlotte 28277 for home services
12-month demand index (100 = annual average). Peaks in July, troughs in January. Book in the trough months to lock lower rates.
Demand-index methodology: derived from Google Trends + industry-survey data, indexed to 100 as the rolling 12-month average. Local market may vary 10-25%.
What to know about hiring home-service
A few things are worth knowing before you hire, whatever the specific job.
What drives the price
Scope of work, materials, access, and whether it's a routine job or an emergency with after-hours rates.
What to check
Current license and insurance for the trade, a written quote and scope, and any workmanship warranty.
When to call
Get two or three quotes for planned work; for anything that's a safety or water-damage risk, sooner is cheaper.
Why trust this list
ZIP code 28277 covers part of Charlotte, North Carolina. This page narrows our directory to 10 home-service providers whose verified street address falls inside that ZIP - more relevant than a city-wide ranking when response time matters.
The ranking uses the same composite ServiceAgent Score as our city-wide list: Trust + Recommendation, published methodology, no pay-to-rank.
For a category-specific shortlist inside 28277, jump to the related links section below.
Frequently asked questions
7 common questions about hiring a home services pro in this area.
Who are the top home-service pros in 28277 (Charlotte)?
Based on composite ServiceAgent Score, Charlotte Ace Roofing ranks #1 (8.8/10). The full ranking above shows all 10 providers with a verified address in ZIP code 28277.
What area of Charlotte does ZIP 28277 cover?
ZIP 28277 covers part of Charlotte, North Carolina. We may not have a single neighborhood label for this ZIP yet - if you know the local name, suggest it via the feedback box at the bottom of this page.
Does this list cover providers outside 28277 who still serve the area?
No. This page is filtered to providers physically located in ZIP code 28277. For a broader list (pros nearby that serve this area from a neighboring address), drill into the Charlotte home services page in the related links.
How is this list different from a Google search for "home services near 28277"?
Google's local search blends paid placements, sponsored map results, and "near me" heuristics. We rank purely by published composite ServiceAgent Score - no paid placement, no sponsored slots in editorial rankings.
How do I find ZIP 28277 pros in a specific category?
Click any of the category links in the "Related pages" section below - we have separate ranked pages for each category that has providers in this ZIP.
How does the ServiceAgent Score work?
It's a 0-10 composite of a Trust Score (40% - data quality, verification and review-volume credibility) and a Recommendation Score (60% - the Google rating Bayesian-shrunk toward the category mean using a 25-review prior). Full formula on the methodology page.
Are these listings verified?
Every listing is pulled from active Google Business Profile data. 0 of these 10 listings are currently ServiceAgent-verified (owners completed our claim flow). Verified listings get a green badge in the ranking.
Reports & insights
Pricing, demand, and provider trends for Charlotte 28277 — refreshed quarterly.
Home-service trends in Charlotte, North Carolina (Q4 2026)
Across every category, here's what's changing in the Charlotte home-service market this quarter.
State of home services in North Carolina, Q4 2026
Pricing, demand, and provider trends across every home-service category in North Carolina.
State of Plumbing in North Carolina, Q4 2026
Pricing trends, demand signals, and elite-tier shifts for plumbing providers across North Carolina.
State of Electricians in North Carolina, Q4 2026
Pricing trends, demand signals, and elite-tier shifts for electricians providers across North Carolina.
State of HVAC in North Carolina, Q4 2026
Pricing trends, demand signals, and elite-tier shifts for hvac providers across North Carolina.
State of Roofing in North Carolina, Q4 2026
Pricing trends, demand signals, and elite-tier shifts for roofing providers across North Carolina.
Verify any provider's license in North Carolina
Always confirm a contractor is in good standing before hiring. North Carolina uses the North Carolina Licensing Board for General Contractors. Search by license number, business name, or address.
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About the author
Written by
Growth & Product Marketing, ServiceAgent
Shaambhav Shankar works in product marketing at SaaS Labs, the company behind ServiceAgent, and describes himself as a marketing generalist with six years of experience in SaaS. He studied at Symbiosis International University and is based in the Greater Delhi Area. He writes the bulk of the ServiceAgent blog, covering call answering, CRM and the operational side of running a home services business, and authors and maintains the ServiceAgent Directory rankings.
Credentials
- Symbiosis International University (2016-2019)
- Digital Marketing, Google India (2020)
- Financial Modelling and Valuation, Ernst & Young (2019)
- Building with the Claude API, Anthropic (2026)
- AI Fluency for Builders, Anthropic (2026)
- Introduction to Model Context Protocol, Anthropic (2026)
Greater Delhi Area, India · 6 years experience
Every ranking on this page is written and maintained by Shaambhav Shankar, who owns the ranking methodology and verifies each provider listing against public data. No pay-to-rank, no sponsored placements. Read our methodology →
Update history
- October 21, 2026 — Latest ranking refresh. Composite ServiceAgent Scores recomputed from current Google review data.