ServiceAgent
REPLACEMENT HVAC·4 min read
Headshot of Sarah Mitchell
Written by Sarah Mitchell
Headshot of Marcus Chen
Reviewed by Marcus Chen, HVAC Industry Expert

Last updated June 14, 2026

Replacement HVAC in Spokane, Washington: 15 Top Pros (2026)

15 verified replacement hvac providers in Spokane, ranked by ServiceAgent Score. Full system replacement. Compare response times, ratings, and pricing - and request a quote in minutes.

✓ MethodologyEditorial teamFree directory, no pay-to-rank
Spokane · HVAC
Spokane · HVAC
ServiceAgent · Directory

TL;DR

  • 15 replacement hvac providers match in Spokane, Washington.
  • Top pick: Trademark Heating, Cooling & Electrical (ServiceAgent Score 8.6/10).
  • Median ServiceAgent Score: 8.0/10.
  • 0 owner-verified listings.
  • Filtered for Replacement: full system replacement.

Why trust this list

This page narrows the full Spokane hvac directory to providers that explicitly serve replacement requests. We surfaced them by scanning provider categories, service tags, and review text for relevant signals.

If you're looking at this page, you probably need replacement hvac now - so we've ordered the list by composite ServiceAgent Score and surfaced the response-time indicator on every card. Call the top three; the first to pick up usually wins the job.

At-a-glance: top 11 hvac pros in Spokane

Compare the top picks side-by-side. Full reviews of each below.

#ProviderSA Score
#1Trademark Heating, Cooling & Electrical8.6
#2Holliday Heating + Cooling + Electric8.5
#3Cougar Heating and Air Conditioning8.4
#4R&R Heating & Air Conditioning8.4
#5Epic Electric, Heating, Cooling & Plumbing8.4
#6Revive Heating and Air Conditioning LLC8.3
#7Sturm Heating & Air Conditioning8.2
#8Aire Serv of Spokane8.2
#9HVAC18.2
#10Legacy Heating & Cooling8.1
#11Evergreen Heating & Cooling7.9

SA Score = ServiceAgent composite (0–10). Tap a row number to jump to the full review.

How we chose these

Same scoring engine as the main Spokane hvac ranking, with an additional filter step: we look for Replacement signals in each provider's business categories, service tags, and recent review text.

When the Replacement filter would surface fewer than five providers, we fall back to showing top-rated hvac pros generally - they are far more likely to handle replacement work than an unrated provider would be.

Full formula on the methodology page.

15 Best HVAC Companies Ranked

Ranked by composite ServiceAgent Score. 15 verified businesses match.

Sort by:
1

Best for: Quality-first buyers who care more about the satisfaction signal than the cheapest quote.

LocationSpokane, WA · 6010 E Trent Ave, Spokane, WA 99202
EstablishedEstablished (high review volume)
SpecializationHVAC
Rating5.0 across 395 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.510.0
ServiceAgent Score 8.6/10 · high confidence

The approach

Trademark Heating, Cooling & Electrical maintains a strong 5.0-star reputation across 395 reviews in Spokane, suggesting consistent execution rather than a one-off lucky streak.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

5.0-star average across 395 reviews is in the top 5% of providers in Spokane - unusually high satisfaction signal at this volume.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Our top pick. The composite score (8.6/10) reflects a rare combination of review depth, rating, and data completeness. Hard to argue with the data.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(509) 214-0885
Websitetrademarkmechanical.com/?utm_source=google-gbp&utm_medium=organic&utm_campaign=*441*trademark-spokane
2

Best for: Homeowners who want a high-volume operator with a long, consistent track record.

LocationSpokane, WA · 410 N Helena St, Spokane, WA 99202
EstablishedEstablished (very high review volume)
SpecializationHVAC
Rating4.9 across 4,110 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.59.8
ServiceAgent Score 8.5/10 · high confidence

The approach

Holliday Heating + Cooling + Electric has built a high-volume operation in Spokane, with 4,110 Google reviews averaging 4.9 stars. That kind of review velocity in a single market typically means a fleet-style operation with multiple crews and a predictable response window.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.9-star average across 4,110 reviews is in the top 5% of providers in Spokane - unusually high satisfaction signal at this volume.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

A solid top-3 pick. Worth getting a quote from alongside #1 to compare response times and pricing on your specific job.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(509) 838-5717
Websitehollidayheating.com
3

Best for: Homeowners who want a high-volume operator with a long, consistent track record.

LocationSpokane, WA · 6012 E Trent Ave, Spokane, WA 99212
EstablishedEstablished (very high review volume)
SpecializationHVAC
Rating4.8 across 2,725 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.59.6
ServiceAgent Score 8.4/10 · high confidence

The approach

Cougar Heating and Air Conditioning has built a high-volume operation in Spokane, with 2,725 Google reviews averaging 4.8 stars. That kind of review velocity in a single market typically means a fleet-style operation with multiple crews and a predictable response window.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.8-star average across 2,725 reviews points to consistent on-time delivery and clear communication.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

A solid top-3 pick. Worth getting a quote from alongside #1 to compare response times and pricing on your specific job.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(509) 484-6420
Websitecougarmechanical.com/?utm_source=google-gbp&utm_medium=organic&utm_campaign=*71*cougar-heating-air-spokane
4

Best for: Homeowners who want a high-volume operator with a long, consistent track record.

LocationSpokane, WA · 5202 N Florida St, Spokane, WA 99217
EstablishedEstablished (very high review volume)
SpecializationHVAC
Rating4.8 across 1,470 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.59.6
ServiceAgent Score 8.4/10 · high confidence

The approach

R&R Heating & Air Conditioning has built a high-volume operation in Spokane, with 1,470 Google reviews averaging 4.8 stars. That kind of review velocity in a single market typically means a fleet-style operation with multiple crews and a predictable response window.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.8-star average across 1,470 reviews points to consistent on-time delivery and clear communication.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Ranked here because of high review depth at a strong rating - the kind of provider you can hire without doing 90 minutes of due diligence.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(509) 484-1405
Websitewww.randrheating.com/?utm_source=GBP&utm_medium=GBP&utm_campaign=GBP
5

Best for: Homeowners who want a high-volume operator with a long, consistent track record.

LocationSpokane, WA · 1107 N Freya St, Spokane, WA 99202
EstablishedEstablished (very high review volume)
SpecializationHVAC
Rating4.8 across 514 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.59.6
ServiceAgent Score 8.4/10 · high confidence

The approach

Epic Electric, Heating, Cooling & Plumbing has built a high-volume operation in Spokane, with 514 Google reviews averaging 4.8 stars. That kind of review velocity in a single market typically means a fleet-style operation with multiple crews and a predictable response window.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.8-star average across 514 reviews points to consistent on-time delivery and clear communication.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Ranked here because of high review depth at a strong rating - the kind of provider you can hire without doing 90 minutes of due diligence.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(509) 368-9334
Websiteepicfixedit.com/?utm_source=GBP&utm_medium=organic
6

Best for: Customers prioritizing top-end satisfaction scores in Spokane.

LocationSpokane, WA · 5823 N Julia St, Spokane, WA 99217
EstablishedOperating multiple years (moderate review history)
SpecializationHVAC
Rating5.0 across 64 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.09.9
ServiceAgent Score 8.3/10 · high confidence

The approach

Revive Heating and Air Conditioning LLC operates in Spokane with 64 Google reviews at 5.0 stars - a steady mid-tier signal in our composite scoring.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

5.0-star average across 64 reviews points to consistent on-time delivery and clear communication.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(509) 995-3800
Websitereviveheatingandac.com
7

Best for: Mid-tier hvac jobs where price and quality both matter.

LocationSpokane, WA · 1112 N Nelson St, Spokane, WA 99202
EstablishedEstablished (very high review volume)
SpecializationHVAC
Rating4.7 across 709 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.59.4
ServiceAgent Score 8.2/10 · high confidence

The approach

Sturm Heating & Air Conditioning operates in Spokane with 709 Google reviews at 4.7 stars - a steady mid-tier signal in our composite scoring.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.7-star average across 709 reviews puts them in the upper tier for hvac providers in Spokane.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Ranked here because of high review depth at a strong rating - the kind of provider you can hire without doing 90 minutes of due diligence.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(509) 790-3987
Websitewww.sturmheating.com
8

Best for: Mid-tier hvac jobs where price and quality both matter.

LocationSpokane, WA · 7224 N Market St, Spokane, WA 99217
EstablishedEstablished (high review volume)
SpecializationHVAC
Rating4.7 across 292 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.59.4
ServiceAgent Score 8.2/10 · high confidence

The approach

Aire Serv of Spokane operates in Spokane with 292 Google reviews at 4.7 stars - a steady mid-tier signal in our composite scoring.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.7-star average across 292 reviews puts them in the upper tier for hvac providers in Spokane.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Ranked here because of high review depth at a strong rating - the kind of provider you can hire without doing 90 minutes of due diligence.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(509) 315-3941
Websitewww.aireserv.com/spokane/?cid=LSTL_ASV-US000187&utm_source=gmb&utm_campaign=local&utm_medium=organic
9

Best for: Mid-tier hvac jobs where price and quality both matter.

LocationSpokane, WA · 7611 N Market St, Spokane, WA 99217
EstablishedOperating multiple years (moderate review history)
SpecializationHVAC
Rating4.8 across 181 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.09.6
ServiceAgent Score 8.2/10 · high confidence

The approach

HVAC1 maintains a strong 4.8-star reputation across 181 reviews in Spokane, suggesting consistent execution rather than a one-off lucky streak.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.8-star average across 181 reviews points to consistent on-time delivery and clear communication.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(509) 979-9331
Websitehvac1pros.com
10

Best for: Buyers willing to try a newer entrant with strong early reviews.

LocationSpokane, WA · 88 E Westview Ave, Spokane, WA 99218
EstablishedSome operating history (limited review volume)
SpecializationHVAC
Rating5.0 across 23 Google reviews
StatusUnclaimed listing (Google data)
🛡 5.59.8
ServiceAgent Score 8.1/10 · med confidence

The approach

Legacy Heating & Cooling is a smaller or newer entrant in Spokane with 23 public reviews so far. The smaller sample makes the 5.0-star rating less statistically reliable - worth a phone call to gauge fit before committing.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

5.0-star average across 23 reviews puts them in the upper tier for hvac providers in Spokane.

⚠ Watch out for

Low review volume makes the rating statistically noisy. Get references from 2-3 recent jobs before signing.

Our take

Ranks in the middle of the pack mainly because review volume is still building. The rating itself is strong; treat them as a "worth a quote" rather than a default pick.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(208) 762-2777
Websitelegacyheatingcooling.com
11

Best for: Mid-tier hvac jobs where price and quality both matter.

LocationSpokane, WA · 1514 E Sprague Ave, Spokane, WA 99202
EstablishedSome operating history (limited review volume)
SpecializationHVAC
Rating4.7 across 48 Google reviews
StatusUnclaimed listing (Google data)
🛡 5.59.5
ServiceAgent Score 7.9/10 · med confidence

The approach

Evergreen Heating & Cooling operates in Spokane with 48 Google reviews at 4.7 stars - a steady mid-tier signal in our composite scoring.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.7-star average across 48 reviews puts them in the upper tier for hvac providers in Spokane.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Ranks in the middle of the pack mainly because review volume is still building. The rating itself is strong; treat them as a "worth a quote" rather than a default pick.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(509) 534-8305
Websiteevergreenheatcool.com
12

Best for: Mid-tier hvac jobs where price and quality both matter.

LocationSpokane, WA · 5103 E Trent Ave, Spokane, WA 99212
EstablishedOperating multiple years (moderate review history)
SpecializationHVAC
Rating4.3 across 123 Google reviews
StatusUnclaimed listing (Google data)
🛡 6.08.8
ServiceAgent Score 7.7/10 · high confidence

The approach

Norco Heating and Air Conditioning operates in Spokane with 123 Google reviews at 4.3 stars - a steady mid-tier signal in our composite scoring.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

Public review history is limited so far - the headline rating is 4.3 from 123 reviews. Treat the score as provisional.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(509) 534-4975
Websitenorcoha.com/?utm_source=google&utm_medium=organic&utm_campaign=GMBListing-Spokane-WA
13

Best for: Mid-tier hvac jobs where price and quality both matter.

LocationSpokane, WA · 1312 N Monroe St Suite 242, Spokane, WA 99201
EstablishedSome operating history (limited review volume)
SpecializationHVAC
Rating3.7 across 21 Google reviews
StatusUnclaimed listing (Google data)
🛡 5.58.6
ServiceAgent Score 7.4/10 · med confidence

The approach

Thermal-King, Inc. is a smaller or newer entrant in Spokane with 21 public reviews so far. The smaller sample makes the 3.7-star rating less statistically reliable - worth a phone call to gauge fit before committing.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

Public review history is limited so far - the headline rating is 3.7 from 21 reviews. Treat the score as provisional.

⚠ Watch out for

Low review volume makes the rating statistically noisy. Get references from 2-3 recent jobs before signing.

Our take

Ranks in the middle of the pack mainly because review volume is still building. The rating itself is strong; treat them as a "worth a quote" rather than a default pick.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(509) 558-8255
Websitethermal-king.com/?utm_source=google-business-listing&utm_medium=organic&utm_campaign=website-button
14

Best for: Mid-tier hvac jobs where price and quality both matter.

LocationSpokane, WA · 3604 E Trent Ave, Spokane, WA 99202
EstablishedSome operating history (limited review volume)
SpecializationHVAC
Rating3.8 across 47 Google reviews
StatusUnclaimed listing (Google data)
🛡 5.58.3
ServiceAgent Score 7.2/10 · med confidence

The approach

Complete Heating & Sheetmetal, Inc. operates in Spokane with 47 Google reviews at 3.8 stars - a steady mid-tier signal in our composite scoring.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

Public review history is limited so far - the headline rating is 3.8 from 47 reviews. Treat the score as provisional.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Ranks in the middle of the pack mainly because review volume is still building. The rating itself is strong; treat them as a "worth a quote" rather than a default pick.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(509) 533-9528
Websitewww.completeheatingspokane.com
15

Best for: Mid-tier hvac jobs where price and quality both matter.

LocationSpokane, WA · 202 N Crestline St Suite #2, Spokane, WA 99202
EstablishedSome operating history (limited review volume)
SpecializationHVAC
Rating3.3 across 19 Google reviews
StatusUnclaimed listing (Google data)
🛡 5.58.3
ServiceAgent Score 7.2/10 · med confidence

The approach

Air Control Heating and Electric, Inc is a smaller or newer entrant in Spokane with 19 public reviews so far. The smaller sample makes the 3.3-star rating less statistically reliable - worth a phone call to gauge fit before committing.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

Public review history is limited so far - the headline rating is 3.3 from 19 reviews. Treat the score as provisional.

⚠ Watch out for

Low review volume makes the rating statistically noisy. Get references from 2-3 recent jobs before signing.

Our take

Ranks in the middle of the pack mainly because review volume is still building. The rating itself is strong; treat them as a "worth a quote" rather than a default pick.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(509) 443-4434
Websitewww.aircontrolspokane.com/services/cooling/air-conditioning-repair-install

Showing 10 of 15.

When demand peaks in Spokane for hvac

12-month demand index (100 = annual average). Peaks in July, troughs in October. Book in the trough months to lock lower rates.

avg = 100Jul: 185JanFebMarAprMayJunJulAugSepOctNovDec

Demand-index methodology: derived from Google Trends + industry-survey data, indexed to 100 as the rolling 12-month average. Local market may vary 10-25%.

HVAC cost calculator

Quick budget estimates by job type. Use these as a planning sanity-check, not as a firm quote.

JobLowHigh
Diagnostic visit$75$200
Refrigerant recharge (per pound)$300$600
Capacitor replacement$100$350
Compressor replacement$1,200$2,800
Full system replacement (per ton)$6,300$9,000

Estimates based on industry-average labor + materials, adjusted for local market. Get at least two written quotes from providers above before signing.

Who offers replacement hvac in Spokane?

Trademark Heating, Cooling & Electrical and 14 other hvac businesses in Spokane offer replacement service. See the ranked list above; the top picks have the strongest combination of reviews, verification, and replacement signals.

How fast can a replacement hvac pro arrive?

Response time varies by provider and current job load. Claimed listings display their average response window directly on the profile - aim for providers showing under-24-hour replies.

What does replacement hvac cost in Spokane?

Cost depends on scope and materials. Get at least two written estimates - most Spokane hvac providers offer free quotes for replacement work.

Are these providers licensed and insured?

Listings tagged with ✓ Licensed & insured have that signal in their provider data. Always verify directly with the provider before any work, and confirm coverage via your state license board.

How is this list different from the main HVAC in Spokane page?

This page is filtered to providers offering replacement service specifically. The main HVAC in Spokane page lists every provider regardless of intent.

Frequently asked questions

5 common questions about hiring a hvac pro in this area.

Who offers replacement hvac in Spokane?

Trademark Heating, Cooling & Electrical and 14 other hvac businesses in Spokane offer replacement service. See the ranked list above; the top picks have the strongest combination of reviews, verification, and replacement signals.

How fast can a replacement hvac pro arrive?

Response time varies by provider and current job load. Claimed listings display their average response window directly on the profile - aim for providers showing under-24-hour replies.

What does replacement hvac cost in Spokane?

Cost depends on scope and materials. Get at least two written estimates - most Spokane hvac providers offer free quotes for replacement work.

Are these providers licensed and insured?

Listings tagged with ✓ Licensed & insured have that signal in their provider data. Always verify directly with the provider before any work, and confirm coverage via your state license board.

How is this list different from the main HVAC in Spokane page?

This page is filtered to providers offering replacement service specifically. The main HVAC in Spokane page lists every provider regardless of intent.

Reports & insights

Pricing, demand, and provider trends for Spokane — refreshed quarterly.

Verify any provider's license in Washington

Always confirm a contractor is in good standing before hiring. Washington uses the Washington State Department of Labor & Industries (L&I). Search by license number, business name, or address.

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About the contributors

Written by

Headshot of Sarah Mitchell

Sarah Mitchell

Senior Staff Writer

Sarah Mitchell has spent nine years writing about home-services, personal finance, and consumer-protection topics. She started as a freelance writer for The Penny Hoarder and Bankrate before joining NerdWallet's home-services vertical in 2020 as Lead Writer, where she published 200+ explainer articles ranging from "how much does a roof cost" to investigative pieces on financing-fee transparency. Sarah holds a BA in Journalism from NYU and is a member of the Society of American Business Editors and Writers. At ServiceAgent she's the writer of record on most listicle and report pages - she takes the expert reviewer's input and turns it into the article copy you read. Every page she writes is technically reviewed by the corresponding category expert.

Credentials

  • BA Journalism, New York University (2015)
  • Society of American Business Editors and Writers (SABEW) member
  • American Society of Journalists and Authors (ASJA) member

Background

  • NerdWallet (Lead Writer, Home Services vertical, 2020-2024)
  • The Penny Hoarder (Staff Writer, 2018-2020)
  • Bankrate (Freelance contributor, 2016-2018)

Brooklyn, NY · 9 years experience · (718) 555-1294

Reviewed by

Headshot of Marcus Chen

Marcus Chen

HVAC Industry Expert · Reviewer

Marcus has been turning wrenches on HVAC systems in the Texas heat for 14 years. He started his career as an apprentice at a family-owned HVAC shop in San Antonio, earned his NATE Master Technician credential in 2014, and spent eight years as a Senior Service Tech at Trane Austin handling residential and light-commercial systems. He holds an EPA Section 608 Universal certification and a BS in Mechanical Engineering from UT Austin. Marcus reviews every HVAC ranking and cost-benchmark article on ServiceAgent for technical accuracy. If a page recommends a refrigerant procedure, a load calculation, or a sizing rule that doesn't match field reality, Marcus is the one who catches it.

Credentials

  • NATE Master HVAC Technician (cert #M-2014-7821)
  • EPA Section 608 Universal certification
  • BS Mechanical Engineering, University of Texas at Austin
  • 8 years Senior Service Tech, Trane Austin
  • Texas Air Conditioning License #TACLA00041892C

Background

  • Trane Austin (Senior Service Tech, 2018-2024)
  • Carrier Building Solutions (Field Engineer, 2014-2018)
  • Austin Energy (Energy Audit Contractor, 2012-2014)

Austin, TX · 14 years experience · (512) 555-0118

Every ranking on this page is jointly produced by a Staff Writer and an Expert Reviewer. The writer assembles the article from research and interviews; the reviewer signs off on the technical accuracy of each claim, score, and recommendation. Read our methodology →

Update history
  • June 14, 2026 — Latest ranking refresh. Composite ServiceAgent Scores recomputed from current Google review data.

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