Jobber vs Workiz
Jobber is field service software for general home service crews such as landscaping, cleaning and contracting, with quotes, scheduling, routing, invoicing and a client hub, whereas Workiz is field service software for phone heavy trades such as HVAC, plumbing, locksmith, appliance and garage door, with scheduling, online booking, invoicing and Genius phone and AI add ons. Compared below on pricing, published capability and review ratings. ServiceAgent publishes this page and is left out of the capability table.
Jobber
Field service software for home service businesses: quoting, scheduling, invoicing, payments and client hub in one app.
From $29 a month Core, 1 user, billed annually ($49 billed monthly)
Workiz
Field service software for home service companies with scheduling, online booking, invoicing, payments, route planning and smart messaging.
Quote only no public price list
ServiceAgent
Home service businesses that miss calls and want them booked, not just answered.
From $0 Launch plan; Growth $95 a month billed yearly
Key takeaways
Jobber vs Workiz in five lines
Best fit
Jobber fits general home service crews that want an easy mobile app and routing. Workiz fits trades that live on the phone, such as HVAC, plumbing and locksmiths, with a built in phone system and AI answering add ons.
Ratings
Jobber rates 4.9 out of 5 across 28 G2 reviews, 19 positive and 7 negative. Workiz rates 4.5 out of 5 across 24 G2 reviews, 17 positive and 7 negative.
Pricing
Jobber publishes plans from $29 a month billed annually. Workiz shows request pricing on every plan.
Capability
Of 10 front office and field capabilities, both list 7, only one lists 1, and neither lists 2.
The gap
Neither answers every inbound call 24/7 and books the job on its base plan unless shown in the feature table below.
Which one fits
Jobber or Workiz: pick the situation, get a straight answer
Every outcome is also written out in the list underneath, so nothing sits behind the picker.
What is not working today
Business size
Inbound calls a month
Best fit
Pick an option on the left
The answer updates as each option is chosen.
Every outcome, written out
- ServiceAgent alongside either one Missed calls happen before a job record exists. ServiceAgent answers every call 24/7 and books the job into the tool already in use.
- Jobber It rates higher with reviewers on the Living Grid.
- Jobber Jobber lists a starting price of $29 a month; Workiz prices by quote.
- Workiz Compare the feature table below for the capabilities this team needs most.
- Either one Both cover the basics; start a trial or demo of each with the same real jobs.
- Either one Both cover the basics; compare the feature table and pricing below.
Pricing
Jobber vs Workiz pricing: what each one costs and what moves the number
Jobber vs Workiz pricing starts with transparency. Jobber Core costs $29 a month billed annually, $39 with a one year commitment or $49 month to month; Connect is $99, $119 or $139; Grow is $149, $169 or $199; Plus is $399, $429 or $499 with 5 users. Workiz lists Standard, Pro and Ultimate plans with request pricing only, and its Genius Phone and AI add ons are priced separately, so the Workiz vs Jobber cost depends on the quote.
Jobber
Per user
From $29 a month Core, 1 user, billed annually ($49 billed monthly)
| Plan | Monthly | Annual | Includes |
|---|---|---|---|
| Core | $49 | $29 | 1 user |
| Connect | $139 | $99 | 1 user |
| Grow | $199 | $149 | 1 user |
| Plus | $499 | $399 | 5 users |
What moves the number: Billing term, plan tier, extra users at $29 each, payment fees, and add ons such as the AI Receptionist ($29 a month) and Marketing Suite ($99 a month).
Workiz
Quote only
Quote only no public price list
| Plan | Monthly | Annual | Includes |
|---|---|---|---|
| Standard | Quote | None listed | |
| Pro | Quote | None listed | |
| Ultimate | Quote | None listed |
What moves the number: Plan tier (Standard with 5 automations, Pro with 10, Ultimate with 30 plus inventory and open API) and Genius add ons such as Genius Phone, all on request.
ServiceAgent
Plans plus usage credits
From $0 on the Launch plan
| Plan | Billed yearly | Billed monthly | Credits |
|---|---|---|---|
| Launch | $0 | $0 | Pay as you go |
| Core | $39 | $49 | 2,000 |
| Growth | $95 | $119 | 6,000 |
| Franchise | $279 | $349 | 20,000 |
What moves the number: one AI voice minute uses 15 credits, one SMS segment uses 2. Growth includes 6,000 credits, about 400 voice minutes. No contract.
Feature matrix
Jobber vs Workiz features: what each one states it does
Each row records what the vendor publishes about its own product. "Not stated" means it was not found on the vendor's site, never assumed absent.
| Capability | Jobber | Workiz |
|---|---|---|
| AI call answering | AI Receptionist $29/mo | Genius AI add ons including Genius Phone; price not shown |
| Live human answering | No | No |
| Appointment booking | ✓ Online booking and client hub | ✓ Self serve online booking portal |
| Scheduling and dispatching | ✓ All plans | ✓ All plans |
| Built in CRM | ✓ Client CRM on all plans | ✓ Client management |
| Payments | ✓ All plans, card fees apply | ✓ Online payments all plans |
| SMS follow up | ✓ Automated text reminders from Connect | ✓ Genius Marketing SMS |
| Review management | Part of Marketing Suite $99/mo | Not stated |
| Field service software integrations | ✓ Is itself a field service management platform | ✓ Is itself a field service management platform |
| Trade specific templates | Not stated | Not stated |
Capability rows record published claims, not test results. See Jobber vs ServiceAgent · See Workiz vs ServiceAgent
Deep dive
Where Jobber and Workiz actually differ
Three areas that decide most shortlists.
Scope of the product
Jobber
Quotes, drag and drop scheduling, routing on higher plans, GPS tracking, automated reminders, online booking, a client hub and QuickBooks sync from Connect. Phone handling relies on the AI Receptionist add on or connected tools.
Workiz
Scheduling and dispatch, a self serve booking portal, invoicing, route planning, QuickBooks on Standard and up, inventory on Ultimate, and Genius Phone with AI call answering as add ons. Built for techs juggling many short calls.
ServiceAgent
Answers every call 24/7, books the job into the calendar, takes payment and updates the CRM in one platform.
Evidence base
Jobber
Jobber rates 4.9 out of 5 across 28 G2 reviews, 19 positive and 7 negative. On the HVAC grid it sits in Leaders (satisfaction 55, breadth 52). Across all trades in October 2026 it scores 52 on satisfaction.
Workiz
Workiz rates 4.5 out of 5 across 24 G2 reviews, 17 positive and 7 negative. On the HVAC grid it sits in Leaders (satisfaction 72, breadth 52). Across all trades in September 2026 it scores 67 on satisfaction.
ServiceAgent
Launched in 2025 with no third party review profile yet. Company reported: 350,000+ calls handled and a 100% call capture rate.
What reviewers complain about
Jobber
confirmation emails cannot include a clear list of services being provided for a specific visit, something that should be standard in any field service software.
Workiz
I don't like that phone plans charge by the minute and per text message.
ServiceAgent
Not enough independent reviews yet to show complaint themes.
What reviewers say
Jobber vs Workiz reviews: ratings and real user sentiment
Scores below come from the ServiceAgent Living Grid, which reads public G2 reviews and places each tool on a market map by satisfaction and operational breadth.
Jobber
- Review score (G2 reviews)
- 4.9 (28)
- Positive vs negative
- 19 vs 7
- Grid quadrant
- Leaders
Read verbatim Jobber reviews
“Calendar, user friendliness, ability to text and email from app” G2 review, 4 stars
“Creating legit professional estimates and managing invoice payments professionally is another aspect I appreciate.” G2 review, 5 stars
“confirmation emails cannot include a clear list of services being provided for a specific visit, something that should be standard in any field service software.” G2 review
Profiles: G2 · Trustpilot
Workiz
- Review score (G2 reviews)
- 4.5 (24)
- Positive vs negative
- 17 vs 7
- Grid quadrant
- Leaders
Read verbatim Workiz reviews
“Agentforce provides a more comprehensive solution for larger operations” G2 review, 4.4 stars
“automation features in Workiz for customer follow-ups” G2 review, 4.5 stars
“I don't like that phone plans charge by the minute and per text message.” G2 review, 5 stars
Profiles: G2 · Trustpilot
ServiceAgent reported results
ServiceAgent launched in 2025 and does not carry a third party review profile yet, so these are its own reported figures rather than customer reviews.
- Call capture rate
- 100%
- Calls handled
- 350,000+
- Average job booking rate
- 56%
- Businesses using it
- 7,600+
Decision table
If this is the situation, pick this
Read across the row.
| Situation | Pick | Why |
|---|---|---|
| Needs review management | Jobber | Jobber lists it; the other does not. |
| Missed calls after hours | ServiceAgent | Answers every call 24/7 and books the job into either tool. |
Both fall short
What neither Jobber nor Workiz does
Some things sit outside both tools on their standard plans.
- NeitherAnswering every inbound call 24/7 and booking the job without an add on or a human service.
- NeitherTrade specific templates for HVAC or plumbing call handling.
- NeitherA front office that answers, books and takes payment in one step.
Where ServiceAgent fits: ServiceAgent is an AI front office that answers every call, books the job and works with field service software. Plans start at $0.
Verdict
Jobber or Workiz: which one should a home service business choose?
Jobber vs Workiz comes down to trade and phone volume. Workiz vs Jobber favors Workiz when calls drive the business and a built in phone system matters; Jobber wins for crews that want simple scheduling, routes and published prices.
Go Jobber
Choose Jobber for landscaping, cleaning and general contracting crews that want an easy mobile app, route planning and transparent pricing.
Go Workiz
Choose Workiz for HVAC, plumbing, electrical, locksmith or garage door companies that need a built in phone system, call tracking and inventory.
Go ServiceAgent
Best for any team on either tool that misses calls after hours or on busy days.
Try ServiceAgent freeFAQ
Jobber vs Workiz: common questions
Which is cheaper, Jobber or Workiz?
Jobber is the only one with public prices, starting at $29 a month billed annually for one user. Workiz shows request pricing on all plans, so Jobber vs Workiz pricing can only be compared with a Workiz quote in hand.
Does Workiz have a built in phone system?
Yes, through its Genius add ons, including Genius Phone and AI call answering, priced on request. Jobber instead offers an AI Receptionist add on for $29 a month.
Is Jobber or Workiz better for HVAC and plumbing?
Workiz is aimed at call driven trades like HVAC, plumbing and locksmiths, with phone tools and inventory on its Ultimate plan. Jobber suits general home service crews. In Workiz vs Jobber, phone volume is often the deciding factor.
Do Jobber and Workiz integrate with QuickBooks?
Yes. Jobber syncs with QuickBooks from the Connect plan, and Workiz includes QuickBooks from its Standard plan.
Do Jobber and Workiz offer a free trial?
Jobber offers a 14 day free trial on Grow features with no credit card. Workiz offers a free trial but does not state its length.
Still deciding between Jobber and Workiz?
One real test call scores the front office out of 100 and shows how many calls go unanswered. Free, no card needed.