Jobber vs ServiceTitan
Jobber is field service software built for small and midsize crews in landscaping, cleaning and general contracting, with quotes, scheduling, invoicing and a client hub in one app, whereas ServiceTitan is an enterprise field service platform for larger HVAC, plumbing and electrical shops running residential and commercial work at scale. Compared below on pricing, published capability and review ratings. ServiceAgent publishes this page and is left out of the capability table.
Jobber
Field service software for home service businesses: quoting, scheduling, invoicing, payments and client hub in one app.
From $29 a month Core, 1 user, billed annually ($49 billed monthly)
ServiceTitan
Field service management platform for commercial and residential contractors covering dispatch, sales, accounting integrations and reporting at scale.
Quote only no public price list
ServiceAgent
Home service businesses that miss calls and want them booked, not just answered.
From $0 Launch plan; Growth $95 a month billed yearly
Key takeaways
Jobber vs ServiceTitan in five lines
Best fit
The split is scale and complexity. Jobber suits solo operators and growing crews that want to start the same day; ServiceTitan (often searched as Service Titan) suits large, technician heavy trade companies that need deep dispatch and reporting.
Ratings
Jobber rates 4.9 out of 5 across 28 G2 reviews, 19 positive and 7 negative. ServiceTitan rates 4.6 out of 5 across 18 G2 reviews, 15 positive and 2 negative.
Pricing
Jobber publishes its plans, starting at $29 a month billed annually for one user. ServiceTitan publishes no prices and quotes per technician by tier.
Capability
Of 10 front office and field capabilities, both list 5, only one lists 3, and neither lists 2.
The gap
Neither answers every inbound call 24/7 and books the job on its base plan unless shown in the feature table below.
Which one fits
Jobber or ServiceTitan: pick the situation, get a straight answer
Every outcome is also written out in the list underneath, so nothing sits behind the picker.
What is not working today
Business size
Inbound calls a month
Best fit
Pick an option on the left
The answer updates as each option is chosen.
Every outcome, written out
- ServiceAgent alongside either one Missed calls happen before a job record exists. ServiceAgent answers every call 24/7 and books the job into the tool already in use.
- Jobber It rates higher with reviewers on the Living Grid.
- Jobber Jobber lists a starting price of $29 a month; ServiceTitan prices by quote.
- ServiceTitan Compare the feature table below for the capabilities this team needs most.
- Either one Both cover the basics; start a trial or demo of each with the same real jobs.
- Either one Both cover the basics; compare the feature table and pricing below.
Pricing
Jobber vs ServiceTitan pricing: what each one costs and what moves the number
Jobber vs ServiceTitan pricing works on two different models. Jobber Core costs $29 a month billed annually, $39 with a one year commitment or $49 month to month; Connect is $99, $119 or $139; Grow is $149, $169 or $199; Plus is $399, $429 or $499 with 5 users. ServiceTitan quotes every account by technician count and tier (Essentials or The Works), with Pro add ons priced separately, so the ServiceTitan vs Jobber cost gap grows with the number of techs.
Jobber
Per user
From $29 a month Core, 1 user, billed annually ($49 billed monthly)
| Plan | Monthly | Annual | Includes |
|---|---|---|---|
| Core | $49 | $29 | 1 user |
| Connect | $139 | $99 | 1 user |
| Grow | $199 | $149 | 1 user |
| Plus | $499 | $399 | 5 users |
What moves the number: Billing term (annual, one year commitment or month to month), plan tier, extra users at $29 each, and add ons such as the AI Receptionist at $29 a month and the Marketing Suite at $99 a month. Card processing fees apply on payments.
ServiceTitan
Quote only
Quote only no public price list
| Plan | Monthly | Annual | Includes |
|---|---|---|---|
| Essentials | Quote | None listed | |
| The Works | Quote | None listed | |
| Pro add ons | Quote | None listed |
What moves the number: Number of technicians, tier (Essentials or The Works), Pro add ons such as Pricebook Pro, Marketing Pro and the AI Virtual Agent, plus onboarding and training. Contract terms are not stated publicly.
ServiceAgent
Plans plus usage credits
From $0 on the Launch plan
| Plan | Billed yearly | Billed monthly | Credits |
|---|---|---|---|
| Launch | $0 | $0 | Pay as you go |
| Core | $39 | $49 | 2,000 |
| Growth | $95 | $119 | 6,000 |
| Franchise | $279 | $349 | 20,000 |
What moves the number: one AI voice minute uses 15 credits, one SMS segment uses 2. Growth includes 6,000 credits, about 400 voice minutes. No contract.
Feature matrix
Jobber vs ServiceTitan features: what each one states it does
Each row records what the vendor publishes about its own product. "Not stated" means it was not found on the vendor's site, never assumed absent.
| Capability | Jobber | ServiceTitan |
|---|---|---|
| AI call answering | AI Receptionist $29/mo | AI Virtual Agent Pro product, price not shown |
| Live human answering | No | No |
| Appointment booking | ✓ Online booking and client hub | Not stated |
| Scheduling and dispatching | ✓ All plans | ✓ Dispatching on all tiers |
| Built in CRM | ✓ Client CRM on all plans | ✓ Customer management, memberships |
| Payments | ✓ All plans, card fees apply | ✓ Core platform |
| SMS follow up | ✓ Automated text reminders from Connect | Not stated |
| Review management | Part of Marketing Suite $99/mo | Not stated |
| Field service software integrations | ✓ Is itself a field service management platform | ✓ Is itself a field service management platform |
| Trade specific templates | Not stated | Not stated |
Capability rows record published claims, not test results. See Jobber vs ServiceAgent · See ServiceTitan vs ServiceAgent
Deep dive
Where Jobber and ServiceTitan actually differ
Three areas that decide most shortlists.
Scope of the product
Jobber
Self serve setup with a 14 day free trial on Grow features and no credit card. Drag and drop scheduling, GPS tracking of the team, quotes, invoices, online booking and a client hub. Fits crews from one person to a mid sized team.
ServiceTitan
Demo led sales and guided rollout. Dispatching, a pricebook for flat rate and option based quotes, memberships, reporting and accounting integrations with QuickBooks and Sage Intacct. Fits HVAC, plumbing and electrical shops with large tech teams.
ServiceAgent
Answers every call 24/7, books the job into the calendar, takes payment and updates the CRM in one platform.
Evidence base
Jobber
Jobber rates 4.9 out of 5 across 28 G2 reviews, 19 positive and 7 negative. On the HVAC grid it sits in Leaders (satisfaction 55, breadth 52). Across all trades in October 2026 it scores 52 on satisfaction.
ServiceTitan
ServiceTitan rates 4.6 out of 5 across 18 G2 reviews, 15 positive and 2 negative. On the HVAC grid it sits in Leaders (satisfaction 82, breadth 68). Across all trades in October 2026 it scores 72 on satisfaction.
ServiceAgent
Launched in 2025 with no third party review profile yet. Company reported: 350,000+ calls handled and a 100% call capture rate.
What reviewers complain about
Jobber
confirmation emails cannot include a clear list of services being provided for a specific visit, something that should be standard in any field service software.
ServiceTitan
I have nothing good to say, especially after everything I've been through during this process.
ServiceAgent
Not enough independent reviews yet to show complaint themes.
What reviewers say
Jobber vs ServiceTitan reviews: ratings and real user sentiment
Scores below come from the ServiceAgent Living Grid, which reads public G2 reviews and places each tool on a market map by satisfaction and operational breadth.
Jobber
- Review score (G2 reviews)
- 4.9 (28)
- Positive vs negative
- 19 vs 7
- Grid quadrant
- Leaders
Read verbatim Jobber reviews
“Calendar, user friendliness, ability to text and email from app” G2 review, 4 stars
“Creating legit professional estimates and managing invoice payments professionally is another aspect I appreciate.” G2 review, 5 stars
“confirmation emails cannot include a clear list of services being provided for a specific visit, something that should be standard in any field service software.” G2 review
Profiles: G2 · Trustpilot
ServiceTitan
- Review score (G2 reviews)
- 4.6 (18)
- Positive vs negative
- 15 vs 2
- Grid quadrant
- Leaders
Read verbatim ServiceTitan reviews
“All in one platform that streamlines operations. Able to schedule, dispatch, invoice, track customers and use reporting.” G2 review, 4 stars
“Gone now are the days of crumbled, coffee-stained, incompleted records” G2 review, 4.9 stars
“I have nothing good to say, especially after everything I've been through during this process.” G2 review, 1 stars
Profiles: G2 · Trustpilot
ServiceAgent reported results
ServiceAgent launched in 2025 and does not carry a third party review profile yet, so these are its own reported figures rather than customer reviews.
- Call capture rate
- 100%
- Calls handled
- 350,000+
- Average job booking rate
- 56%
- Businesses using it
- 7,600+
Decision table
If this is the situation, pick this
Read across the row.
| Situation | Pick | Why |
|---|---|---|
| Needs appointment booking | Jobber | Jobber lists it; the other does not. |
| Needs sMS follow up | Jobber | Jobber lists it; the other does not. |
| Needs review management | Jobber | Jobber lists it; the other does not. |
| Missed calls after hours | ServiceAgent | Answers every call 24/7 and books the job into either tool. |
Both fall short
What neither Jobber nor ServiceTitan does
Some things sit outside both tools on their standard plans.
- NeitherAnswering every inbound call 24/7 and booking the job without an add on or a human service.
- NeitherTrade specific templates for HVAC or plumbing call handling.
- NeitherA front office that answers, books and takes payment in one step.
Where ServiceAgent fits: ServiceAgent is an AI front office that answers every call, books the job and works with field service software. Plans start at $0.
Verdict
Jobber or ServiceTitan: which one should a home service business choose?
Jobber vs ServiceTitan comes down to crew size, trade and how much setup the office can absorb. For most small and midsize home service crews, Jobber gives the better value; ServiceTitan vs Jobber tilts toward ServiceTitan once a shop runs a large tech team with complex dispatch.
Go Jobber
Choose Jobber for landscaping, cleaning, handyman and general contracting crews that want public prices, a free trial and a tool the team can learn in a day.
Go ServiceTitan
Choose ServiceTitan for large HVAC, plumbing or electrical companies that need option based pricebooks, memberships, detailed reporting and can fund a longer, guided rollout.
Go ServiceAgent
Best for any team on either tool that misses calls after hours or on busy days.
Try ServiceAgent freeFAQ
Jobber vs ServiceTitan: common questions
Is Jobber cheaper than ServiceTitan?
Usually yes for small teams. Jobber starts at $29 a month billed annually for one user and publishes every plan. ServiceTitan publishes no prices and quotes per technician, with Pro add ons extra, so the Jobber vs ServiceTitan pricing gap widens as the tech count grows.
Is ServiceTitan better than Jobber for HVAC and plumbing?
For large HVAC, plumbing and electrical shops, ServiceTitan (also written Service Titan) offers deeper dispatching, a pricebook for flat rate quotes and memberships. For small trade crews, Jobber covers scheduling, quotes, invoices and payments at a published price. In ServiceTitan vs Jobber, team size is usually the deciding factor.
Does ServiceTitan offer a free trial like Jobber?
Jobber offers a 14 day free trial on Grow features with no credit card. ServiceTitan lists no public free trial; access starts with a demo and a quote.
How long does setup take for Jobber vs ServiceTitan?
Jobber is self serve, so a small crew can create an account and start scheduling jobs the same day. ServiceTitan uses a guided onboarding process sized to the company, which takes longer, so it is worth asking for the rollout timeline and any onboarding fees in the quote.
Can Jobber or ServiceTitan answer customer calls?
Both sell AI call answering as an add on. Jobber's AI Receptionist costs $29 a month; ServiceTitan's AI Virtual Agent is priced on request. Neither offers live human answering on its pricing page.
Still deciding between Jobber and ServiceTitan?
One real test call scores the front office out of 100 and shows how many calls go unanswered. Free, no card needed.