FieldPulse vs Jobber
FieldPulse is field service software for trade contractors such as HVAC, plumbing and electrical, with scheduling, routing, estimates, invoicing, a booking portal and fleet tracking, whereas Jobber is field service software for small home service teams, with quotes, scheduling, invoicing, payments, automated client messages and a client hub in one app. Compared below on pricing, published capability and review ratings. ServiceAgent publishes this page and is left out of the capability table.
FieldPulse
Field service software for trade contractors covering scheduling and routing, estimates, invoicing, payments, booking portal and fleet tracking.
Quote only no public price list
Jobber
Field service software for home service businesses: quoting, scheduling, invoicing, payments and client hub in one app.
From $29 a month Core, 1 user, billed annually ($49 billed monthly)
ServiceAgent
Home service businesses that miss calls and want them booked, not just answered.
From $0 Launch plan; Growth $95 a month billed yearly
Key takeaways
FieldPulse vs Jobber in five lines
Best fit
Jobber suits small teams that want a clean, easy app with automated client communication. FieldPulse suits growing trade businesses that want more flexible workflows and fleet tracking.
Ratings
FieldPulse rates 5 out of 5 across 19 G2 reviews, 18 positive and 1 negative. Jobber rates 4.9 out of 5 across 28 G2 reviews, 19 positive and 7 negative.
Pricing
Jobber publishes plans from $29 a month billed annually. FieldPulse prices by seat through a custom quote.
Capability
Of 10 front office and field capabilities, both list 7, only one lists 1, and neither lists 2.
The gap
Neither answers every inbound call 24/7 and books the job on its base plan unless shown in the feature table below.
Which one fits
FieldPulse or Jobber: pick the situation, get a straight answer
Every outcome is also written out in the list underneath, so nothing sits behind the picker.
What is not working today
Business size
Inbound calls a month
Best fit
Pick an option on the left
The answer updates as each option is chosen.
Every outcome, written out
- ServiceAgent alongside either one Missed calls happen before a job record exists. ServiceAgent answers every call 24/7 and books the job into the tool already in use.
- FieldPulse It rates higher with reviewers on the Living Grid.
- FieldPulse Jobber lists a starting price of $29 a month; FieldPulse prices by quote.
- Jobber Compare the feature table below for the capabilities this team needs most.
- Either one Both cover the basics; start a trial or demo of each with the same real jobs.
- Either one Both cover the basics; compare the feature table and pricing below.
Pricing
FieldPulse vs Jobber pricing: what each one costs and what moves the number
FieldPulse vs Jobber pricing differs in openness. FieldPulse quotes per seat and publishes no numbers. Jobber Core costs $29 a month billed annually, $39 with a one year commitment or $49 month to month; Connect is $99, $119 or $139; Grow is $149, $169 or $199; Plus is $399, $429 or $499 with 5 users. Jobber vs FieldPulse cost comparisons therefore need a FieldPulse quote for the same number of techs and office users.
FieldPulse
Quote only
Quote only no public price list
Pricing is by quote only.
What moves the number: Number of seats, features chosen and phone add ons such as the Engage phone system and 24/7 AI Dispatching, all priced on request.
Jobber
Per user
From $29 a month Core, 1 user, billed annually ($49 billed monthly)
| Plan | Monthly | Annual | Includes |
|---|---|---|---|
| Core | $49 | $29 | 1 user |
| Connect | $139 | $99 | 1 user |
| Grow | $199 | $149 | 1 user |
| Plus | $499 | $399 | 5 users |
What moves the number: Billing term, plan tier, extra users at $29 each, payment fees, and add ons such as the AI Receptionist ($29 a month) and Marketing Suite ($99 a month).
ServiceAgent
Plans plus usage credits
From $0 on the Launch plan
| Plan | Billed yearly | Billed monthly | Credits |
|---|---|---|---|
| Launch | $0 | $0 | Pay as you go |
| Core | $39 | $49 | 2,000 |
| Growth | $95 | $119 | 6,000 |
| Franchise | $279 | $349 | 20,000 |
What moves the number: one AI voice minute uses 15 credits, one SMS segment uses 2. Growth includes 6,000 credits, about 400 voice minutes. No contract.
Feature matrix
FieldPulse vs Jobber features: what each one states it does
Each row records what the vendor publishes about its own product. "Not stated" means it was not found on the vendor's site, never assumed absent.
| Capability | FieldPulse | Jobber |
|---|---|---|
| AI call answering | 24/7 AI Dispatching listed; price not shown | AI Receptionist $29/mo |
| Live human answering | No | No |
| Appointment booking | ✓ Booking Portal | ✓ Online booking and client hub |
| Scheduling and dispatching | ✓ Scheduling and dispatching | ✓ All plans |
| Built in CRM | ✓ Customer management and customer portal | ✓ Client CRM on all plans |
| Payments | ✓ Estimates and invoices | ✓ All plans, card fees apply |
| SMS follow up | ✓ Engage phone system logs calls and texts | ✓ Automated text reminders from Connect |
| Review management | Not stated | Part of Marketing Suite $99/mo |
| Field service software integrations | ✓ Is itself a field service management platform | ✓ Is itself a field service management platform |
| Trade specific templates | Not stated | Not stated |
Capability rows record published claims, not test results. See FieldPulse vs ServiceAgent · See Jobber vs ServiceAgent
Deep dive
Where FieldPulse and Jobber actually differ
Three areas that decide most shortlists.
Scope of the product
FieldPulse
Scheduling, dispatching and routing, estimates, invoices, a booking portal, a customer portal, fleet tracking and the Engage phone system that logs calls and texts. Busier screens with more to configure, so expect more training.
Jobber
Clean, job centered app that crews learn quickly. Automated follow ups, text and email reminders, review requests through the Marketing Suite, online booking via the client hub, a drag and drop calendar and GPS tracking for multi crew teams.
ServiceAgent
Answers every call 24/7, books the job into the calendar, takes payment and updates the CRM in one platform.
Evidence base
FieldPulse
FieldPulse rates 5 out of 5 across 19 G2 reviews, 18 positive and 1 negative. On the HVAC grid it sits in Leaders (satisfaction 82, breadth 52). Across all trades in October 2026 it scores 72 on satisfaction.
Jobber
Jobber rates 4.9 out of 5 across 28 G2 reviews, 19 positive and 7 negative. On the HVAC grid it sits in Leaders (satisfaction 55, breadth 52). Across all trades in October 2026 it scores 52 on satisfaction.
ServiceAgent
Launched in 2025 with no third party review profile yet. Company reported: 350,000+ calls handled and a 100% call capture rate.
What reviewers complain about
FieldPulse
the app lags sometimes, and the QuickBooks integration feels frustrating, especially needing to convert
Jobber
confirmation emails cannot include a clear list of services being provided for a specific visit, something that should be standard in any field service software.
ServiceAgent
Not enough independent reviews yet to show complaint themes.
What reviewers say
FieldPulse vs Jobber reviews: ratings and real user sentiment
Scores below come from the ServiceAgent Living Grid, which reads public G2 reviews and places each tool on a market map by satisfaction and operational breadth.
FieldPulse
- Review score (G2 reviews)
- 5 (19)
- Positive vs negative
- 18 vs 1
- Grid quadrant
- Leaders
Read verbatim FieldPulse reviews
“A Scheduling Platform, made easy to use.” G2 review
“Andrew was great, very helpful and went right along with my fumbles while I tried to get him the answers he needed to assist me.” G2 review
“the app lags sometimes, and the QuickBooks integration feels frustrating, especially needing to convert” G2 review
Profiles: G2 · Trustpilot
Jobber
- Review score (G2 reviews)
- 4.9 (28)
- Positive vs negative
- 19 vs 7
- Grid quadrant
- Leaders
Read verbatim Jobber reviews
“Calendar, user friendliness, ability to text and email from app” G2 review, 4 stars
“Creating legit professional estimates and managing invoice payments professionally is another aspect I appreciate.” G2 review, 5 stars
“confirmation emails cannot include a clear list of services being provided for a specific visit, something that should be standard in any field service software.” G2 review
Profiles: G2 · Trustpilot
ServiceAgent reported results
ServiceAgent launched in 2025 and does not carry a third party review profile yet, so these are its own reported figures rather than customer reviews.
- Call capture rate
- 100%
- Calls handled
- 350,000+
- Average job booking rate
- 56%
- Businesses using it
- 7,600+
Decision table
If this is the situation, pick this
Read across the row.
| Situation | Pick | Why |
|---|---|---|
| Needs review management | Jobber | Jobber lists it; the other does not. |
| Missed calls after hours | ServiceAgent | Answers every call 24/7 and books the job into either tool. |
Both fall short
What neither FieldPulse nor Jobber does
Some things sit outside both tools on their standard plans.
- NeitherAnswering every inbound call 24/7 and booking the job without an add on or a human service.
- NeitherTrade specific templates for HVAC or plumbing call handling.
- NeitherA front office that answers, books and takes payment in one step.
Where ServiceAgent fits: ServiceAgent is an AI front office that answers every call, books the job and works with field service software. Plans start at $0.
Verdict
FieldPulse or Jobber: which one should a home service business choose?
FieldPulse vs Jobber comes down to ease versus flexibility. Jobber vs FieldPulse favors Jobber for small teams that want to be running in a day, and FieldPulse for trade shops that will invest time in tailoring workflows.
Go FieldPulse
Choose FieldPulse for HVAC, plumbing or electrical teams that want configurable workflows, fleet tracking and a built in phone system, and are fine with a quote based price.
Go Jobber
Choose Jobber for small crews in cleaning, landscaping, handyman or trade work that want an easy app, automated client messages and published pricing.
Go ServiceAgent
Best for any team on either tool that misses calls after hours or on busy days.
Try ServiceAgent freeFAQ
FieldPulse vs Jobber: common questions
Which is cheaper, FieldPulse or Jobber?
Jobber is easier to price because it publishes plans, starting at $29 a month billed annually for one user. FieldPulse prices per seat by custom quote, so a FieldPulse vs Jobber pricing comparison needs a quote for the same team size.
Is FieldPulse or Jobber easier to use?
Jobber is generally the simpler app with a short learning curve. FieldPulse packs in more features and options, so it takes more setup and training.
Is FieldPulse or Jobber better for HVAC and plumbing?
FieldPulse is built around trades like HVAC, plumbing and electrical and adds fleet tracking and a phone system. Jobber also serves these trades and suits smaller crews that want automated reminders and online booking. In Jobber vs FieldPulse, team size and workflow needs decide it.
Do FieldPulse and Jobber offer online booking?
Yes. FieldPulse has a booking portal and Jobber offers online booking through its client hub.
Can FieldPulse or Jobber answer calls?
FieldPulse lists 24/7 AI Dispatching with its Engage phone system, priced on request. Jobber sells an AI Receptionist add on for $29 a month. Neither offers live human answering.
Still deciding between FieldPulse and Jobber?
One real test call scores the front office out of 100 and shows how many calls go unanswered. Free, no card needed.