Workiz Pricing and Reviews (2026)

How much Workiz costs: reported plan prices, tiers and Genius add ons

Workiz shows Request pricing on its own plans page, so it does not list a public rate. Third party trackers still report the plan prices, and they land in roughly the $225 to $325 a month range for up to 5 users. A business picks a plan, Standard, Pro or Ultimate, then the cost moves with the number of users and any Genius AI add ons, with a discount for annual billing. How the model works:

• Three plans. Standard, Pro and Ultimate set the capability and the number of automations, 5, 10 and 30.
• Reported rates. Standard is reported around $225 to $275 a month and Pro around $275 to $325 a month for up to 5 users; Ultimate is a custom quote. Workiz shows Request pricing, so confirm the current number with Workiz.
• Per user. Each plan includes about 5 users, and extra users are reported around $40 to $65 per user a month.
• Genius add ons. The Genius AI suite, including Genius Phone and Genius Answering, is sold separately on top of the plan.
• Annual discount. Annual billing lowers the rate against paying monthly, and Workiz says it saves $400 or more a year. A free trial lets a business try it first.

The table below sets the three plans side by side with the reported monthly rate. Workiz lists Request pricing, so these figures come from third party trackers and should be confirmed with Workiz.

Because Workiz lists Request pricing, two businesses on the same plan can pay different amounts depending on users and add ons, so the reported rates above are a guide rather than a fixed rate card. Workiz confirms the actual number in a quote or demo.

Workiz plans explained: what each tier includes

Standard

The entry plan, the core tools to keep jobs moving and cash coming in. Standard carries scheduling, invoices, jobs and estimates, online payments, service areas, built in reports, client management, custom fields, subcontractor management and the QuickBooks integration, with a total of 5 automations. It fits a business that wants the essentials in one place.

Pro

The step up, with AI tools and stronger automations. Pro carries everything in Standard, plus performance pay, a total of 10 automations, Genius leads, Genius scheduling and custom reports. It fits a business that wants to automate more and lean on AI to work leads.

Ultimate

Workiz marks this the most popular plan, for larger teams, multi location operations and franchises. Ultimate carries everything in Pro, plus service plans, a total of 30 automations, sales proposals, inventory management, flat rate, checklists, multi day jobs, franchise management, open API and equipment tracking.

Genius AI add ons

The Genius suite is sold separately on top of a plan. Genius Phone is an integrated phone system with call insights, smart messaging and 2-way texting. Genius Answering is a 24/7 AI add on that answers every call, email and SMS and can book jobs, in English, Spanish and French. Genius Marketing, Genius Leads and Genius Scheduling round out the suite. Each is quoted on top.

Which Workiz plan fits your team

Because every plan is quoted, the choice comes down to how much automation and which AI tools a business needs. The best fit for each:

• Standard suits a business that wants the core scheduling, invoicing and payment tools with a handful of automations.
• Pro suits a business that wants stronger automations and AI tools like Genius leads and Genius scheduling.
• Ultimate suits a larger, multi location or franchise operation that needs service plans, sales proposals, inventory and open API.

Every plan is quoted, so a business cannot see a rate on the plans page, though a free trial lets it try Workiz first. The Genius Answering add on can answer calls, but it is sold separately on top of a quoted plan, so a shop that wants every call answered without a per plan add on and quote has a simpler path in a dedicated front desk.

The real cost of Workiz: base plan plus add ons

The reported plan rate is only the base. The Genius add ons that make Workiz stand out, the phone system and the AI answering, are sold separately, so the real monthly bill runs well above the headline plan. Here is what each piece is reported to cost.

Reported Workiz costs, plan and add ons

Put together, a 5 person team on the Pro plan with the phone system and AI answering is reported to land around $575 to $625 a month, and a 7 person team on Pro with the same add ons around $755 to $860 a month. Workiz lists Request pricing, so these are third party reported figures; confirm the current numbers with Workiz. A small team on Standard with no add ons sits at the bottom of the range, and a larger team on Ultimate with Genius Answering at the top.

Workiz hidden costs: add ons, billing and price changes

Beyond the base plan, a few things push the real cost up:

• Genius add ons. Genius Phone, Genius Answering and the rest of the Genius AI suite are sold separately on top of the plan, so the real bill runs above the base plan.
• Request pricing on the page. Workiz lists Request pricing, so the reported rates here are a third party guide and the real number comes from a Workiz quote.
• Workiz Pay. Card payments run through Workiz Pay, which carries a per transaction processing fee, separate from the plan.
• Annual commitment for the discount. The lower rate applies to annual billing, so a business commits for the year to get it.
• Price changes. Some reviewers report that Workiz retired cheaper plans and raised prices, so a current quote can be higher than an older plan.

Terms, contract, and trial

Workiz reviews: what real users say

Workiz holds a 4.5 out of 5 across 244 reviews on G2 and a 1.4 out of 5 across 124 reviews on Trustpilot. On G2 owners rate it well for an all in one platform and value; the low Trustpilot score is driven by complaints that Workiz retired cheaper plans and raised prices.

Read the verbatim reviews▾

What owners praise

“Reliable, user-friendly and efficient. Workiz makes job management simple. The value is good for the price, especially considering how it brings scheduling, job management, and customer communication into one platform.” Latika S., Project and Task Manager, G2, Aug 2026

“Love that all calls are recorded, message center keeps us all informed and the ease of estimates and billing.” Ana Liliosa D., Sales Assistant, G2, Apr 2026

Common complaints

“This platform had a lite version that allowed 2 people to be able to access and create content without having to spend money on their rather expensive tiers.” Ryan Boswell, Trustpilot, Jul 2026

“They used to be cool, affordable, with multiple options. Then, they lied to me about having to switch plans to a more expensive, less featured product.” Kyle Peters, Trustpilot, Aug 2026

What users say about Workiz pricing

On price, the two review sites tell different stories. G2 owners call Workiz good value; Trustpilot reviewers are angry that cheaper plans were retired and prices went up. Real reviews:

Reviews sourced from Workiz on G2 and Trustpilot.

ServiceAgent: the AI front desk that answers every Workiz call

Workiz runs the schedule, dispatch and invoicing, and its Genius Answering add on can answer calls with AI, but that is a separate add on sold on top of a quote based plan. A missed or unbooked call is still lost revenue. Around 62% of calls to small businesses go unanswered, and 85% of those callers do not call back. ServiceAgent answers every call 24/7, books the job, and updates the record, then hands the booked work to whatever runs the schedule. It starts at $0 on the Launch plan and runs on usage based credits, with published flat pricing and nothing sold separately, so a shop pays for booked work rather than a quoted plan plus add on. ServiceAgent has handled more than 350,000 calls at a 100% capture rate and a 56% booking rate across more than 7,600 businesses. It pairs with Workiz rather than replacing it.

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Workiz Genius Answering vs ServiceAgent: call answering compared

Workiz is field service software with a Genius Answering add on that answers calls, so the fair comparison is on that add on against ServiceAgent, a dedicated front desk. This is about answering and booking calls, not scheduling or invoicing, which Workiz handles and ServiceAgent does not.

Workiz fits a business that wants an all in one field service platform and can add Genius Answering for the phones. ServiceAgent fits an owner who wants every call answered and booked with transparent pricing, and it pairs with Workiz rather than replacing it.

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