Table of contents
- Rosie AI pricing at a glance: Professional, Scale and Growth
- Rosie AI plans explained: what each tier includes
- Which Rosie plan fits your call needs
- The real cost of Rosie: minutes, overage and booking features
- Rosie AI reviews: what buyers should know
- ServiceAgent: an AI front desk built for home services
- Rosie AI vs ServiceAgent: cost and coverage compared
- Related reading
- FAQs
- Sources
Rosie AI pricing at a glance: Professional, Scale and Growth
Rosie is a 24/7 AI answering service for small businesses, priced by monthly minute bundle. Every plan starts with a 7-day free trial, and minutes over the plan bill at $1 each. The key difference between plans is not just minutes but whether Rosie books appointments live and transfers calls. The table shows the three plans:
| Plan | Monthly | Minutes | Booking and transfers | Notable |
|---|---|---|---|---|
| Professional | $49 | 250 | Takes messages, sends a booking link by text, no transfers | Spam detection, website chat widget, 2 message scenarios |
| Scale (most popular) | $149 | 1,000 | Books appointments live on your calendar, warm and live transfers | 5 message scenarios, texts callers during the call |
| Growth | $299 | 2,000 | Unlimited calendar booking, advanced waterfall routing | Custom tailored, backup transfer paths |
Minutes over the plan bill at $1 each. The important line is that live appointment booking and call transfers start on the Scale plan at $149 a month, so the $49 Professional plan is message and booking link only.
Rosie AI plans explained: what each tier includes
Professional, $49 a month
250 minutes a month. Professional is a 24/7 AI answering service that takes messages, sends a scheduling link by text after the call, detects spam and runs a website chat widget, with two custom message scenarios. It does not book appointments live or transfer calls. It fits a solo owner who mainly needs messages captured.
Scale, $149 a month
1,000 minutes a month. Rosie marks Scale its most popular plan. It adds live appointment booking directly on your calendar, warm transfers where Rosie briefs your team before connecting, live call transfers, texting callers during the call, and five custom message scenarios. It fits a busy business that wants calls booked and routed, not just messaged.
Growth, $299 a month
2,000 minutes a month. Growth is custom tailored for high volume businesses, with unlimited calendar booking, advanced waterfall call routing across multiple staff numbers and backup transfer paths so the right person always picks up. It fits a high volume operation where every call matters.
Overage and trial
Every plan starts with a 7-day free trial. Minutes above the plan bundle bill at $1 each, so a busy month of longer calls adds to the plan price.
Which Rosie plan fits your call needs
The choice is really about whether a business needs live booking and transfers, since that is gated to Scale and up. The best fit for each:
- Professional ($49) suits a solo owner who mainly needs messages captured and a booking link texted, up to 250 minutes.
- Scale ($149) suits a busy business that needs Rosie to book appointments live and transfer calls, up to 1,000 minutes.
- Growth ($299) suits a high volume operation that needs unlimited booking and advanced routing, up to 2,000 minutes.
Because live booking and transfers start at $149, a business that wants those features cannot stay on the $49 plan. A home services shop that wants every call answered and booked, done for you with human backup on a flat price, has an alternative in ServiceAgent, which starts at $0.
The real cost of Rosie: minutes, overage and booking features
Rosie’s real monthly cost is the plan price plus overage on minutes above the bundle, at $1 a minute. The bigger cost driver, though, is features: live booking and transfers start on the $149 Scale plan. The examples below show the total at common setups.
Rosie cost examples by plan and minutes
The table below sets the monthly total for common setups, using Rosie’s own pricing.
| Business | Plan and minutes | Monthly total | What it covers |
|---|---|---|---|
| Messages only | Professional, 250 minutes | $49 | Message capture, booking link by text |
| Live booking | Scale, 1,000 minutes | $149 | Live booking and transfers, most popular |
| Scale over bundle | Scale, 1,100 minutes ($149 + 100 × $1) | $249 | 100 overage minutes |
| High volume | Growth, 2,000 minutes | $299 | Unlimited booking, waterfall routing |
The plan price covers the included minutes. Above the bundle, each minute adds $1, and the plan a business needs is set by whether it wants live booking and transfers, which start at $149. A 7-day free trial is included on every plan.
What to watch on Rosie cost: feature gating, overage and minutes
Beyond the monthly plan price, a few extra charges apply:
- Live booking is gated. Live appointment booking and call transfers start on the $149 Scale plan, so the $49 Professional plan is message and booking link only.
- Overage minutes. Minutes over the bundle of 250, 1,000 or 2,000 bill at $1 each, so a busy month of longer calls adds to the plan price.
- Minutes are the meter. The plan that fits is set by minutes and booking features; a growing business often moves to Scale for the features, not just the minutes.
- Billing options. Rosie offers monthly or annual billing, and every plan starts with a 7-day free trial.
- Built for general small business. Rosie answers calls for many trades; a home services shop that wants it done for you, with human backup and built for its volume, is the case ServiceAgent is built for.
Terms, contract, and trial
| Term | Rosie AI |
|---|---|
| Free plan or trial | 7-day free trial on every plan |
| Contract length | Monthly or annual billing |
| Pricing basis | By minute bundle (250, 1,000, 2,000); overage $1 a minute |
| Feature gating | Live booking and call transfers start on the Scale plan ($149) |
| Included on every plan | 24/7 AI answering, spam detection, website chat widget |
Rosie AI reviews: what buyers should know
Rosie launched in 2024 and does not yet carry independent reviews on G2, Capterra or Trustpilot, so the public numbers are company provided. Rosie reports more than 1,900 businesses served and over 3 million calls handled, and its own site shows a 5.0 rating from 206 testimonials, which is a vendor count rather than an independent score. A buyer should test Rosie on real calls and ask for references.
From Rosie’s own numbers
What Rosie reports
Rosie reports more than 1,900 businesses served and over 3 million calls handled, with a self serve 7-day free trial on every plan.
The company highlights 24/7 answering, spam detection and a website chat widget on every plan, with live booking and transfers from the Scale plan up.
What to check before buying
The 5.0 rating on Rosie’s site is from its own 206 testimonials, not an independent G2 or Capterra score, so treat it as marketing rather than a verified rating.
With no independent reviews yet, run a short trial on real calls and confirm whether live booking and transfers, which start at $149, are needed.
What to know about Rosie pricing
Because there is no independent review sample yet, the fair read is to focus on the pricing model. The entry plan is cheap at $49, but live booking and transfers start at $149, and minutes over the bundle bill at $1 each. The key points:
Figures and the 5.0 testimonial rating are from Rosie’s own site. No independent reviews are published on G2, Capterra or Trustpilot as of this writing.
ServiceAgent: an AI front desk built for home services
Rosie is a general purpose AI answering service that gates live booking and transfers to its $149 plan and meters minutes. ServiceAgent is built specifically for home services. It answers every call 24/7 with AI, books the job and updates the record, on a flat, usage based credit that starts at $0 on the Launch plan, with live human backup when a call needs it, and it is set up done for you. ServiceAgent has handled more than 350,000 calls at a 100% capture rate and a 56% booking rate across more than 7,600 businesses.
Rosie AI vs ServiceAgent: cost and coverage compared
Both answer inbound calls with AI, so the comparison is head to head on price, what is gated and who they are built for. Rosie is a self serve AI answering service with minute bundles; ServiceAgent is a done for you AI front desk built for home services.
| Rosie AI | ServiceAgent | |
|---|---|---|
| What it is | Self serve AI answering service, general purpose | A dedicated AI front desk for home services |
| Answers inbound calls | Yes, AI | Yes, 24/7 AI with human backup |
| Books the job live | From the Scale plan ($149) | Yes, on every plan |
| Entry price | $49 a month (messages only) | $0 (Launch) |
| Billing model | Minute bundle, overage $1 a minute | Usage based credits |
| Call transfers | From the Scale plan ($149) | Yes, with human backup |
| Setup | Self serve | Done for you |
| Best for | Small businesses wanting a low cost AI answerer | Home services shops wanting every call answered |
Rosie fits a small business that wants a low cost AI answerer and can live with live booking from the $149 plan. ServiceAgent fits a home services shop that wants every call answered and booked on every plan, with human backup and a $0 start.
Related reading
Frequently Asked Questions
The questions home service operators ask most often.
How much does Rosie AI cost a month?
Rosie has three plans: Professional at $49 a month with 250 minutes, Scale at $149 with 1,000 minutes and Growth at $299 with 2,000 minutes. Minutes over the plan bill at $1 each. Every plan starts with a 7-day free trial.
What is the difference between the Rosie plans?
Professional ($49) takes messages and sends a booking link by text, with no call transfers. Scale ($149) adds live appointment booking on your calendar and warm and live call transfers. Growth ($299) adds unlimited booking and advanced waterfall routing across staff numbers.
How does Rosie overage work?
Each plan includes a set number of minutes a month, 250, 1,000 or 2,000, and minutes above that bill at $1 each. A month of longer or more frequent calls adds to the plan price.
Does Rosie book appointments during a call?
Live appointment booking starts on the Scale plan at $149 a month. The $49 Professional plan sends a scheduling link by text after the call and takes messages, but does not book live or transfer calls.
Does Rosie have a free trial?
Yes. Every plan starts with a 7-day free trial. Rosie reports more than 1,900 businesses served and over 3 million calls handled.
Is Rosie AI good for home services?
Rosie answers calls for many small businesses. A home services shop that wants every call answered and booked, done for you with human backup on a flat price, has an alternative in ServiceAgent, which starts at $0.
Is there an AI front desk built for home services?
ServiceAgent is a dedicated AI front desk for home services. It answers every call on a flat, usage based credit that starts at $0, is set up done for you, and includes live human backup, built for the call volume of a real home services shop.
Sources
Figures and ratings in this article trace back to these pages.
- 1.Rosie AI pricing (Professional $49/250 min, Scale $149/1,000 min, Growth $299/2,000 min; overage $1/min; live booking and transfers from Scale; 7-day trial), verified 1 Oct 2026 · Rosie AI
- 2.Rosie company figures (1,900+ businesses, 3M+ calls, 5.0 from 206 own testimonials), verified 1 Oct 2026 · Rosie AI
- 3.Rosie listing with no independent reviews submitted, verified 1 Oct 2026 · Capterra
Who worked on this
Shaambhav Shankar
Growth & Product Marketing, ServiceAgent
Leads growth and product marketing for ServiceAgent at SaaS Labs, where he has worked in product marketing since 2020. Writes the blog's coverage of AI call answering, CRM and home-services operations.
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