Field Service SoftwareUpdated Oct 2026

Housecall Pro vs Jobber

Housecall Pro is home service business software for scheduling, dispatch, invoicing, payments, reviews and marketing, built for small to midsize trade crews, whereas Jobber is field service software for home service businesses: quoting, scheduling, invoicing, payments and client hub in one app. Compared below on pricing, published capability and review ratings. ServiceAgent publishes this page and is left out of the capability table.

Housecall Pro

4.7 G2, 27 reviews

Home service business software for scheduling, dispatch, invoicing, payments, reviews and marketing, built for small to midsize trade crews.

From $59 a month Basic, 1 user, billed annually ($79 billed monthly)

Jobber

4.9 G2, 28 reviews

Field service software for home service businesses: quoting, scheduling, invoicing, payments and client hub in one app.

From $29 a month Core, 1 user, billed annually ($49 billed monthly)

ServiceAgent

No third party review profile yet. Company reported: 7,600+ businesses, 56% average booking rate.

Home service businesses that miss calls and want them booked, not just answered.

From $0 Launch plan; Growth $95 a month billed yearly

Key takeaways

Housecall Pro vs Jobber in five lines

Best fit

Housecall Pro is home service business software for scheduling, dispatch, invoicing, payments, reviews and marketing, built for small to midsize trade crews. Jobber is field service software for home service businesses: quoting, scheduling, invoicing, payments and client hub in one app.

Ratings

Housecall Pro rates 4.7 out of 5 across 27 G2 reviews, 24 positive and 2 negative. Jobber rates 4.9 out of 5 across 28 G2 reviews, 19 positive and 7 negative.

Pricing

Jobber starts lower, at $29 a month against $59 for Housecall Pro.

Capability

Of 10 front office and field capabilities, both list 8, only one lists 0, and neither lists 2.

The gap

Neither answers every inbound call 24/7 and books the job on its base plan unless shown in the feature table below.

Which one fits

Housecall Pro or Jobber: pick the situation, get a straight answer

Every outcome is also written out in the list underneath, so nothing sits behind the picker.

What is not working today

Business size

Inbound calls a month

Best fit

Pick an option on the left

The answer updates as each option is chosen.

8Capabilities both state
0Where they differ
2Neither covers

Every outcome, written out

  1. ServiceAgent alongside either one Missed calls happen before a job record exists. ServiceAgent answers every call 24/7 and books the job into the tool already in use.
  2. Jobber It rates higher with reviewers on the Living Grid.
  3. Housecall Pro Jobber starts lower, at $29 a month against $59 for Housecall Pro.
  4. Jobber Compare the feature table below for the capabilities this team needs most.
  5. Either one Both cover the basics; start a trial or demo of each with the same real jobs.
  6. Either one Both cover the basics; compare the feature table and pricing below.

Pricing

Housecall Pro vs Jobber pricing: what each one costs and what moves the number

Housecall Pro vs Jobber pricing, as listed on each vendor's own pricing page in October 2026. Jobber starts lower, at $29 a month against $59 for Housecall Pro.

Housecall Pro

Per user

From $59 a month Basic, 1 user, billed annually ($79 billed monthly)

PlanMonthlyAnnualIncludes
Basic$79$591 user
Essentials$189$1495 users
MAX$329$2998 users

What moves the number: Monthly or annual billing; cancel anytime stated for trial

Jobber

Per user

From $29 a month Core, 1 user, billed annually ($49 billed monthly)

PlanMonthlyAnnualIncludes
Core$49$291 user
Connect$139$991 user
Grow$199$1491 user
Plus$499$3995 users

What moves the number: No commitment monthly, 1 year commitment monthly, or annual prepaid (non refundable)

ServiceAgent

Plans plus usage credits

From $0 on the Launch plan

PlanBilled yearlyBilled monthlyCredits
Launch$0$0Pay as you go
Core$39$492,000
Growth$95$1196,000
Franchise$279$34920,000

What moves the number: one AI voice minute uses 15 credits, one SMS segment uses 2. Growth includes 6,000 credits, about 400 voice minutes. No contract.

Three questions to ask both vendors before signing: what the plan costs at the team size planned a year from now, which features are add ons, and what the contract and cancellation terms are.

Feature matrix

Housecall Pro vs Jobber features: what each one states it does

Each row records what the vendor publishes about its own product. "Not stated" means it was not found on the vendor's site, never assumed absent.

CapabilityHousecall ProJobber
AI call answeringCSR AI add on, price not shownAI Receptionist $29/mo
Live human answeringNoNo
Appointment booking✓ All plans✓ Online booking and client hub
Scheduling and dispatching✓ All plans✓ All plans
Built in CRM✓ Customer records on all plans✓ Client CRM on all plans
Payments✓ All plans, card rates as low as 2.59%✓ All plans, card fees apply
SMS follow upVoice add on for calls; texting not priced on page✓ Automated text reminders from Connect
Review management✓ Listed on BasicPart of Marketing Suite $99/mo
Field service software integrations✓ Is itself a field service management platform✓ Is itself a field service management platform
Trade specific templatesNot statedNot stated

Capability rows record published claims, not test results. See Housecall Pro vs ServiceAgent · See Jobber vs ServiceAgent

Deep dive

Where Housecall Pro and Jobber actually differ

Three areas that decide most shortlists.

Scope of the product

Housecall Pro

Home service business software for scheduling, dispatch, invoicing, payments, reviews and marketing, built for small to midsize trade crews.

Jobber

Field service software for home service businesses: quoting, scheduling, invoicing, payments and client hub in one app.

ServiceAgent

Answers every call 24/7, books the job into the calendar, takes payment and updates the CRM in one platform.

Evidence base

Housecall Pro

Housecall Pro rates 4.7 out of 5 across 27 G2 reviews, 24 positive and 2 negative. On the HVAC grid it sits in Leaders (satisfaction 78, breadth 62). Across all trades in October 2026 it scores 74 on satisfaction.

Jobber

Jobber rates 4.9 out of 5 across 28 G2 reviews, 19 positive and 7 negative. On the HVAC grid it sits in Leaders (satisfaction 55, breadth 52). Across all trades in October 2026 it scores 52 on satisfaction.

ServiceAgent

Launched in 2025 with no third party review profile yet. Company reported: 350,000+ calls handled and a 100% call capture rate.

What reviewers complain about

Housecall Pro

Can be a little expensive for the smaller business.

Jobber

confirmation emails cannot include a clear list of services being provided for a specific visit, something that should be standard in any field service software.

ServiceAgent

Not enough independent reviews yet to show complaint themes.

What reviewers say

Housecall Pro vs Jobber reviews: ratings and real user sentiment

Scores below come from the ServiceAgent Living Grid, which reads public G2 reviews and places each tool on a market map by satisfaction and operational breadth.

Housecall Pro

Review score (G2 reviews)
4.7 (27)
Positive vs negative
24 vs 2
Grid quadrant
Leaders

Praised for: 24 positive reviews

Criticised for: 2 negative reviews

Read verbatim Housecall Pro reviews

“Andrew was great, very helpful and went right along with my fumbles while I tried to get him the answers he needed to assist me.” G2 review

“Better scheduling options. As a service company that visits customers locations this is very important” G2 review, 5 stars

“Can be a little expensive for the smaller business.” G2 review, 5 stars

Jobber

Review score (G2 reviews)
4.9 (28)
Positive vs negative
19 vs 7
Grid quadrant
Leaders

Praised for: 19 positive reviews

Criticised for: 7 negative reviews

Read verbatim Jobber reviews

“Calendar, user friendliness, ability to text and email from app” G2 review, 4 stars

“Creating legit professional estimates and managing invoice payments professionally is another aspect I appreciate.” G2 review, 5 stars

“confirmation emails cannot include a clear list of services being provided for a specific visit, something that should be standard in any field service software.” G2 review

ServiceAgent reported results

ServiceAgent launched in 2025 and does not carry a third party review profile yet, so these are its own reported figures rather than customer reviews.

Call capture rate
100%
Calls handled
350,000+
Average job booking rate
56%
Businesses using it
7,600+
Try ServiceAgent free

Decision table

If this is the situation, pick this

Read across the row.

SituationPickWhy
Missed calls after hoursServiceAgentAnswers every call 24/7 and books the job into either tool.

Both fall short

What neither Housecall Pro nor Jobber does

Some things sit outside both tools on their standard plans.

  • NeitherAnswering every inbound call 24/7 and booking the job without an add on or a human service.
  • NeitherTrade specific templates for HVAC or plumbing call handling.
  • NeitherA front office that answers, books and takes payment in one step.

Where ServiceAgent fits: ServiceAgent is an AI front office that answers every call, books the job and works with field service software. Plans start at $0.

Verdict

Housecall Pro or Jobber: which one should a home service business choose?

Housecall Pro vs Jobber comes down to the features the business needs, the pricing model and the reviews below.

Go Housecall Pro

Choose Housecall Pro for home service business software for scheduling, dispatch, invoicing, payments, reviews and marketing, built for small to midsize trade crews.

Go Jobber

Choose Jobber for field service software for home service businesses: quoting, scheduling, invoicing, payments and client hub in one app.

Go ServiceAgent

Best for any team on either tool that misses calls after hours or on busy days.

Try ServiceAgent free

FAQ

Housecall Pro vs Jobber: common questions

Is Housecall Pro or Jobber better?

Neither is better for every business. Housecall Pro rates 4.7 out of 5 across 27 G2 reviews, 24 positive and 2 negative. Jobber rates 4.9 out of 5 across 28 G2 reviews, 19 positive and 7 negative. The right pick depends on which features the business needs and how it wants to pay.

Which is cheaper, Housecall Pro or Jobber?

Jobber starts lower, at $29 a month against $59 for Housecall Pro. Add ons, extra users and payment fees change the real monthly cost.

Which has better reviews, Housecall Pro or Jobber?

Housecall Pro rates 4.7 out of 5 across 27 G2 reviews, 24 positive and 2 negative. Jobber rates 4.9 out of 5 across 28 G2 reviews, 19 positive and 7 negative.

Does Housecall Pro or Jobber answer customer calls?

AI call answering: Housecall Pro csr ai add on, price not shown; Jobber ai receptionist $29/mo. Neither replaces a dedicated front desk on its base plan unless listed here.

What is the main difference between Housecall Pro and Jobber?

Housecall Pro is home service business software for scheduling, dispatch, invoicing, payments, reviews and marketing, built for small to midsize trade crews. Jobber is field service software for home service businesses: quoting, scheduling, invoicing, payments and client hub in one app.

Still deciding between Housecall Pro and Jobber?

One real test call scores the front office out of 100 and shows how many calls go unanswered. Free, no card needed.