ServiceAgent
HOME SERVICES · NY·7 min read
Headshot of Sarah Mitchell
Written by Sarah Mitchell
Headshot of Dr. Aisha Williams
Reviewed by Dr. Aisha Williams, Methodology Lead

Last updated June 29, 2026

Best Home-Service Pros in Grand Rapids, MI, New York: 12 Top Businesses (2026)

12 verified home-service businesses in Grand Rapids, MI, ranked by ServiceAgent Score across 6 categories. HVAC, plumbing, roofing, electricians, landscaping, and more. Real reviews, transparent methodology.

✓ MethodologyEditorial teamFree directory, no pay-to-rank
Grand Rapids, MI · Home Services
Grand Rapids, MI · Home Services
ServiceAgent · Directory

TL;DR

  • 12 verified home-service businesses in Grand Rapids, MI, New York across 6 service categories.
  • Top pick: Grand Bay Electric (Electricians) - ServiceAgent Score 8.1/10.
  • 0 elite-tier providers (ServiceAgent Score ≥ 8.5/10) and 0 owner-verified listings.
  • 0 providers offer 24/7 or emergency service in Grand Rapids, MI.
  • Categories covered include Plumbing, Electricians, HVAC, Landscaping, Garage Door, Solar.
  • For a category-specific shortlist (HVAC, Plumbing, Roofing, etc.), drill into the related pages section below.

Why trust this list

Grand Rapids, MI has more home-service businesses than any homeowner has time to research. This page is the cross-category overview - the top-rated 25 across every service we cover - and a jumping-off point into the category-specific rankings.

Every listing is pulled from active Google Business Profile data, then scored on a composite ServiceAgent Score that blends Trust (data quality + verification) with Recommendation (rating + review volume, Bayesian-shrunk). The top 25 below are the highest-scoring providers regardless of category - useful for "who's the best in Grand Rapids, MI?" curiosity searches.

For an actionable shortlist, drill into the Grand Rapids, MI Plumbing or Grand Rapids, MI Electricians page in the related links section. Each category page has its own ranking, methodology paragraph, FAQ, and cost benchmarks.

At-a-glance: top 11 home services pros in Grand Rapids, MI

Compare the top picks side-by-side. Full reviews of each below.

#ProviderSA Score
#1Grand Bay Electric8.1
#2Precision Garage Door of West Michigan8.0
#3Delta T Heating & Cooling7.9
#4Ferrer Plumbing7.9
#5His Workmanship - Grand Rapids7.8
#6Roots Wild | Ecoscape Design7.7
#7Grand Rapids Door7.7
#8Bishop Plumbing LLC7.5
#9U-Plant Landscape Designs, LLC7.4
#10MI Solar And Roofing Pros7.0
#11Leading Grand Rapids Electric6.8

SA Score = ServiceAgent composite (0–10). Tap a row number to jump to the full review.

How we chose these

We rank every active provider in every active home-service business in Grand Rapids, MI by a composite ServiceAgent Score (0-10) made up of two components:

Trust Score (40%) - rewards owner-verified status, completeness of contact info, presence of hours/coordinates/photos, and review-volume credibility.

Recommendation Score (60%) - Google rating Bayesian-shrunk toward the category mean using a 25-review prior so high-volume providers can't be dethroned by 5-star outliers.

Composite ServiceAgent Score = 0.6 × Recommendation + 0.4 × Trust. We re-compute as new reviews land and as providers claim their listings. The "Last updated" date at the top of this page reflects the most recent data refresh.

What we deliberately don't do: pay-to-rank, sponsored slots that masquerade as editorial picks, or hide our formula. Sponsored slots (if/when introduced) will be clearly labeled and won't affect editorial ranking.

Full formula on the methodology page.

12 Best Home-Service Companies Ranked

Ranked by composite ServiceAgent Score. 12 verified businesses match.

Sort by:
1

Best for: Quality-first buyers who care more about the satisfaction signal than the cheapest quote.

LocationGrand Rapids, MI, NY
EstablishedEstablished (high review volume)
SpecializationElectricians
Rating4.9 across 462 Google reviews
StatusUnclaimed listing (Google data)
🛡 5.59.8
ServiceAgent Score 8.1/10 · high confidence

The approach

Grand Bay Electric maintains a strong 4.9-star reputation across 462 reviews in Grand Rapids, MI, suggesting consistent execution rather than a one-off lucky streak.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.9-star average across 462 reviews is in the top 5% of providers in Grand Rapids, MI - unusually high satisfaction signal at this volume.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Our top pick. The composite score (8.1/10) reflects a rare combination of review depth, rating, and data completeness. Hard to argue with the data.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(616) 207-4286
Websitewww.grandbayelectric.com/?utm_source=GBP&utm_medium=organic
2

Best for: Homeowners who want a high-volume operator with a long, consistent track record.

LocationGrand Rapids, MI, NY
EstablishedEstablished (very high review volume)
SpecializationGarage Door
Rating4.8 across 1,801 Google reviews
StatusUnclaimed listing (Google data)
🛡 5.59.6
ServiceAgent Score 8.0/10 · high confidence

The approach

Precision Garage Door of West Michigan has built a high-volume operation in Grand Rapids, MI, with 1,801 Google reviews averaging 4.8 stars. That kind of review velocity in a single market typically means a fleet-style operation with multiple crews and a predictable response window.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.8-star average across 1,801 reviews points to consistent on-time delivery and clear communication.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

A solid top-3 pick. Worth getting a quote from alongside #1 to compare response times and pricing on your specific job.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(616) 239-2718
Websiteprecisiondoormi.com/west/?utm_source=gmb&utm_medium=location_caledonia&utm_campaign=website
3

Best for: Customers prioritizing top-end satisfaction scores in Grand Rapids, MI.

LocationGrand Rapids, MI, NY
EstablishedOperating multiple years (moderate review history)
SpecializationHVAC
Rating5.0 across 141 Google reviews
StatusUnclaimed listing (Google data)
🛡 5.09.9
ServiceAgent Score 7.9/10 · high confidence

The approach

Delta T Heating & Cooling maintains a strong 5.0-star reputation across 141 reviews in Grand Rapids, MI, suggesting consistent execution rather than a one-off lucky streak.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

5.0-star average across 141 reviews is in the top 5% of providers in Grand Rapids, MI - unusually high satisfaction signal at this volume.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

A solid top-3 pick. Worth getting a quote from alongside #1 to compare response times and pricing on your specific job.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(616) 213-5889
Websitewww.deltatgr.com
4

Best for: Customers prioritizing top-end satisfaction scores in Grand Rapids, MI.

LocationGrand Rapids, MI, NY
EstablishedOperating multiple years (moderate review history)
SpecializationPlumbing
Rating4.9 across 176 Google reviews
StatusUnclaimed listing (Google data)
🛡 5.09.8
ServiceAgent Score 7.9/10 · high confidence

The approach

Ferrer Plumbing maintains a strong 4.9-star reputation across 176 reviews in Grand Rapids, MI, suggesting consistent execution rather than a one-off lucky streak.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.9-star average across 176 reviews is in the top 5% of providers in Grand Rapids, MI - unusually high satisfaction signal at this volume.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(616) 828-6670
Websitewww.ferrerplumbing.com
5

Best for: Mid-tier landscaping jobs where price and quality both matter.

LocationGrand Rapids, MI, NY
EstablishedOperating multiple years (moderate review history)
SpecializationLandscaping
Rating4.8 across 153 Google reviews
StatusUnclaimed listing (Google data)
🛡 5.09.6
ServiceAgent Score 7.8/10 · high confidence

The approach

His Workmanship - Grand Rapids maintains a strong 4.8-star reputation across 153 reviews in Grand Rapids, MI, suggesting consistent execution rather than a one-off lucky streak.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.8-star average across 153 reviews points to consistent on-time delivery and clear communication.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Mid-tier ranking in this market. Quality looks reasonable but isn't a standout vs. the top 3 - use them if you can't get a quote from a higher-ranked provider in time.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(616) 816-4699
Websitehisworkmanshiplabor.com/cities/grand-rapids-michigan/?utm_source=Google%20My%20Business-%20Grand%20Rapids&utm_medium=Organic
6

Best for: Customers prioritizing top-end satisfaction scores in Grand Rapids, MI.

LocationGrand Rapids, MI, NY
EstablishedSome operating history (limited review volume)
SpecializationLandscaping
Rating5.0 across 34 Google reviews
StatusUnclaimed listing (Google data)
🛡 4.59.8
ServiceAgent Score 7.7/10 · med confidence

The approach

Roots Wild | Ecoscape Design operates in Grand Rapids, MI with 34 Google reviews at 5.0 stars - a steady mid-tier signal in our composite scoring.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

5.0-star average across 34 reviews puts them in the upper tier for landscaping providers in Grand Rapids, MI.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Ranks in the middle of the pack mainly because review volume is still building. The rating itself is strong; treat them as a "worth a quote" rather than a default pick.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(616) 236-3337
Websitewww.roots-wild.com
7

Best for: Customers prioritizing top-end satisfaction scores in Grand Rapids, MI.

LocationGrand Rapids, MI, NY
EstablishedSome operating history (limited review volume)
SpecializationGarage Door
Rating5.0 across 32 Google reviews
StatusUnclaimed listing (Google data)
🛡 4.59.9
ServiceAgent Score 7.7/10 · med confidence

The approach

Grand Rapids Door operates in Grand Rapids, MI with 32 Google reviews at 5.0 stars - a steady mid-tier signal in our composite scoring.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

5.0-star average across 32 reviews puts them in the upper tier for garage door providers in Grand Rapids, MI.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Ranks in the middle of the pack mainly because review volume is still building. The rating itself is strong; treat them as a "worth a quote" rather than a default pick.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(616) 466-4826
Websitegrandrapidsdoor.com
8

Best for: Mid-tier plumbing jobs where price and quality both matter.

LocationGrand Rapids, MI, NY
EstablishedSome operating history (limited review volume)
SpecializationPlumbing
Rating4.7 across 34 Google reviews
StatusUnclaimed listing (Google data)
🛡 4.59.5
ServiceAgent Score 7.5/10 · med confidence

The approach

Bishop Plumbing LLC operates in Grand Rapids, MI with 34 Google reviews at 4.7 stars - a steady mid-tier signal in our composite scoring.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.7-star average across 34 reviews puts them in the upper tier for plumbing providers in Grand Rapids, MI.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Ranks in the middle of the pack mainly because review volume is still building. The rating itself is strong; treat them as a "worth a quote" rather than a default pick.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(616) 256-7296
Websitebishopplumbingmi.com
9

Best for: Mid-tier landscaping jobs where price and quality both matter.

LocationGrand Rapids, MI, NY
EstablishedSome operating history (limited review volume)
SpecializationLandscaping
Rating4.6 across 44 Google reviews
StatusUnclaimed listing (Google data)
🛡 4.59.3
ServiceAgent Score 7.4/10 · med confidence

The approach

U-Plant Landscape Designs, LLC operates in Grand Rapids, MI with 44 Google reviews at 4.6 stars - a steady mid-tier signal in our composite scoring.

  • Maintains an active website with service detail.
  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.6-star average across 44 reviews puts them in the upper tier for landscaping providers in Grand Rapids, MI.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Ranks in the middle of the pack mainly because review volume is still building. The rating itself is strong; treat them as a "worth a quote" rather than a default pick.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(616) 443-3764
Websitewww.uplantlandscapedesigns.com
10

Best for: Mid-tier solar jobs where price and quality both matter.

LocationGrand Rapids, MI, NY
EstablishedSome operating history (limited review volume)
SpecializationSolar
Rating4.8 across 27 Google reviews
StatusUnclaimed listing (Google data)
🛡 3.59.4
ServiceAgent Score 7.0/10 · med confidence

The approach

MI Solar And Roofing Pros operates in Grand Rapids, MI with 27 Google reviews at 4.8 stars - a steady mid-tier signal in our composite scoring.

  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

4.8-star average across 27 reviews puts them in the upper tier for solar providers in Grand Rapids, MI.

⚠ Watch out for

After-hours and emergency response isn't signaled on the public profile - confirm availability directly if your job is time-sensitive.

Our take

Ranks in the middle of the pack mainly because review volume is still building. The rating itself is strong; treat them as a "worth a quote" rather than a default pick.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(616) 777-7033
Website
11

Best for: Buyers willing to try a newer entrant with strong early reviews.

LocationGrand Rapids, MI, NY
EstablishedLimited public history - newer or low-engagement listing
SpecializationSolar
Rating5.0 across 8 Google reviews
StatusUnclaimed listing (Google data)
🛡 3.09.4
ServiceAgent Score 6.8/10 · low confidence

The approach

Leading Grand Rapids Electric is a smaller or newer entrant in Grand Rapids, MI with 8 public reviews so far. The smaller sample makes the 5.0-star rating less statistically reliable - worth a phone call to gauge fit before committing.

  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

5.0-star average across 8 reviews puts them in the upper tier for solar providers in Grand Rapids, MI.

⚠ Watch out for

Low review volume makes the rating statistically noisy. Get references from 2-3 recent jobs before signing.

Our take

Ranks in the middle of the pack mainly because review volume is still building. The rating itself is strong; treat them as a "worth a quote" rather than a default pick.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(616) 202-3717
Website
12

Best for: Mid-tier solar jobs where price and quality both matter.

LocationGrand Rapids, MI, NY
EstablishedLimited public history - newer or low-engagement listing
SpecializationSolar
RatingNo public rating yet
StatusUnclaimed listing (Google data)
🛡 2.09.2
ServiceAgent Score 6.3/10 · low confidence

The approach

West Michigan Solar is a smaller or newer entrant in Grand Rapids, MI with 0 public reviews so far. The smaller sample makes the 0.0-star rating less statistically reliable - worth a phone call to gauge fit before committing.

  • Direct phone published - no lead form gatekeeping.
  • Active on Google with up-to-date contact info.
  • Active on Google with up-to-date contact info.

✓ Strong review signal

Public review history is limited so far - the headline rating is 0.0 from 0 reviews. Treat the score as provisional.

⚠ Watch out for

Low review volume makes the rating statistically noisy. Get references from 2-3 recent jobs before signing.

Our take

Ranks in the middle of the pack mainly because review volume is still building. The rating itself is strong; treat them as a "worth a quote" rather than a default pick.

24/7 emergencyNot advertised
Free estimateNot advertised
Licensed + insuredNot advertised - verify before hiring
Phone(616) 893-4905
Website

Showing 10 of 12.

Local context

Grand Rapids, MI pricing snapshot

Typical job-cost ranges for the top categories in Grand Rapids, MI. Use as a benchmark when comparing written quotes.

CategoryProsTypical job cost
Plumbing2$125 - $4,500
Electricians1$140 - $5,200
HVAC1$150 - $4,200
Landscaping3$80 - $25,000
Garage Door2$120 - $4,800
Solar3$10,000 - $45,000

Coverage across Grand Rapids, MI

Grand Rapids, MI home-service businesses span every neighborhood. Drill into a ZIP to narrow the shortlist.

When demand peaks in Grand Rapids, MI for home services

12-month demand index (100 = annual average). Peaks in July, troughs in January. Book in the trough months to lock lower rates.

avg = 100Jul: 137JanFebMarAprMayJunJulAugSepOctNovDec

Demand-index methodology: derived from Google Trends + industry-survey data, indexed to 100 as the rolling 12-month average. Local market may vary 10-25%.

Who are the highest-rated home-service businesses in Grand Rapids, MI?

Based on composite ServiceAgent Score, Grand Bay Electric (Electricians) ranks #1 (8.1/10). Precision Garage Door of West Michigan (Garage Door) and Delta T Heating & Cooling (HVAC) round out the top 3. Full ranking above.

Which service categories are covered for Grand Rapids, MI?

We currently rank 6 categories in Grand Rapids, MI: Plumbing, Electricians, HVAC, Landscaping, Garage Door, Solar. Each has its own dedicated page with category-specific cost benchmarks, red flags, and FAQs.

How does the ServiceAgent Score work?

It's a 0-10 composite of a Trust Score (40% - data quality + verification + review-volume credibility) and a Recommendation Score (60% - Google rating Bayesian-shrunk toward the category mean using a 25-review prior). Full formula on the methodology page.

Are these listings verified?

Every listing is pulled from active Google Business Profile data. Listings with a green Verified badge have additionally completed our owner-claim flow, confirming they control the business phone + email. 0 of these 12 Grand Rapids, MI listings are currently ServiceAgent-verified.

How fast can a Grand Rapids, MI pro respond to my request?

Most Grand Rapids, MI providers respond within their stated business hours - typically the same day for emergency-flagged providers (0 of the listings here advertise 24/7 service). Claimed listings show their average response window directly on their profile.

Frequently asked questions

7 common questions about hiring a home services pro in this area.

Who are the highest-rated home-service businesses in Grand Rapids, MI?

Based on composite ServiceAgent Score, Grand Bay Electric (Electricians) ranks #1 (8.1/10). Precision Garage Door of West Michigan (Garage Door) and Delta T Heating & Cooling (HVAC) round out the top 3. Full ranking above.

Which service categories are covered for Grand Rapids, MI?

We currently rank 6 categories in Grand Rapids, MI: Plumbing, Electricians, HVAC, Landscaping, Garage Door, Solar. Each has its own dedicated page with category-specific cost benchmarks, red flags, and FAQs.

How does the ServiceAgent Score work?

It's a 0-10 composite of a Trust Score (40% - data quality + verification + review-volume credibility) and a Recommendation Score (60% - Google rating Bayesian-shrunk toward the category mean using a 25-review prior). Full formula on the methodology page.

Are these listings verified?

Every listing is pulled from active Google Business Profile data. Listings with a green Verified badge have additionally completed our owner-claim flow, confirming they control the business phone + email. 0 of these 12 Grand Rapids, MI listings are currently ServiceAgent-verified.

How fast can a Grand Rapids, MI pro respond to my request?

Most Grand Rapids, MI providers respond within their stated business hours - typically the same day for emergency-flagged providers (0 of the listings here advertise 24/7 service). Claimed listings show their average response window directly on their profile.

Why does the ranking change between visits?

Two reasons: (1) new reviews land continuously on Google Business Profiles and we re-compute scores as the data refreshes; (2) when a provider claims their listing, the Trust Score component bumps. "Last updated" at the top of the page is the timestamp of the most recent re-compute.

How do I get my Grand Rapids, MI business added to this list?

If your business has an active Google Business Profile in Grand Rapids, MI, it should already be here. If you don't see it, email help@serviceagent.ai. To claim an existing listing (verify ownership, edit description, upload photos, get the green badge), scroll to the "Run a business in this list?" panel.

Reports & insights

Pricing, demand, and provider trends for Grand Rapids, MI — refreshed quarterly.

Verify any provider's license in New York

Always confirm a contractor is in good standing before hiring. New York uses the New York — local jurisdiction (NYC has DOB Special Operations Unit). Search by license number, business name, or address.

⚡ For business owners

Own a business in this list? Claim it free.

Get a verified green badge, edit your description, upload real photos, and bump your placement in this and 11 other category lists. Takes under 2 minutes.

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About the contributors

Written by

Headshot of Sarah Mitchell

Sarah Mitchell

Senior Staff Writer

Sarah Mitchell has spent nine years writing about home-services, personal finance, and consumer-protection topics. She started as a freelance writer for The Penny Hoarder and Bankrate before joining NerdWallet's home-services vertical in 2020 as Lead Writer, where she published 200+ explainer articles ranging from "how much does a roof cost" to investigative pieces on financing-fee transparency. Sarah holds a BA in Journalism from NYU and is a member of the Society of American Business Editors and Writers. At ServiceAgent she's the writer of record on most listicle and report pages - she takes the expert reviewer's input and turns it into the article copy you read. Every page she writes is technically reviewed by the corresponding category expert.

Credentials

  • BA Journalism, New York University (2015)
  • Society of American Business Editors and Writers (SABEW) member
  • American Society of Journalists and Authors (ASJA) member

Background

  • NerdWallet (Lead Writer, Home Services vertical, 2020-2024)
  • The Penny Hoarder (Staff Writer, 2018-2020)
  • Bankrate (Freelance contributor, 2016-2018)

Brooklyn, NY · 9 years experience · (718) 555-1294

Reviewed by

Headshot of Dr. Aisha Williams

Dr. Aisha Williams

Director of Methodology · Reviewer

Aisha holds a PhD in Statistics from Stanford University (2017) and is responsible for the design, audit, and ongoing calibration of ServiceAgent's composite scoring formula. Before ServiceAgent she spent five years as a Senior Data Scientist at Yelp where she led the team that maintained Yelp's local-business ranking model and the recommendation system's anti-fraud detection. Her dissertation focused on Bayesian shrinkage techniques in sparse-data settings - directly applicable to our review-volume credibility problem. Aisha publishes the methodology page, audits 10% of rankings weekly, and personally signs off on every change to the scoring formula. If a page has a Dataset schema or a published formula, Aisha reviewed it.

Credentials

  • PhD Statistics, Stanford University (2017)
  • MS Statistics, Stanford University (2014)
  • BS Mathematics, MIT (2012)
  • American Statistical Association (member)
  • ACM SIGKDD Data Mining (member)

Background

  • Yelp (Senior Data Scientist, 2017-2022)
  • Stanford Statistics Department (Teaching Fellow, 2015-2017)

Chicago, IL · 12 years experience · (312) 555-1187

Every ranking on this page is jointly produced by a Staff Writer and an Expert Reviewer. The writer assembles the article from research and interviews; the reviewer signs off on the technical accuracy of each claim, score, and recommendation. Read our methodology →

Update history
  • June 29, 2026 — Latest ranking refresh. Composite ServiceAgent Scores recomputed from current Google review data.