Tom Reynolds
Garage Door Industry Expert · Reviewer
Cleveland, OH · 19+ years experience
Office
1100 Superior Avenue East, Suite 1700, Cleveland, OH 44114
About
Tom Reynolds has installed or serviced more than 9,000 garage doors during his 19-year career, working out of Reynolds Door Service in Cleveland which he founded in 2009. He holds the International Door Association's Accredited Installer credential and the IDEA Master Technician credential (only ~450 active in the US). Tom is a member of the DASMA Residential Door Council and consults on warranty-claim disputes. He reviews ServiceAgent garage-door content with a focus on spring-replacement safety (one of the leading homeowner injury sources), opener selection, and the common bait-and-switch tactics in the industry.
Credentials
- IDEA Accredited Installer (since 2010)
- IDEA Master Technician (since 2015)
- DASMA Residential Door Council member
- Ohio General Liability + Worker's Comp insurance certified
Areas of expertise
- Torsion-spring vs extension-spring systems
- Belt + chain + jackshaft opener installation
- Commercial rolling steel + sectional doors
- Smart-home opener integrations (myQ, Genie Aladdin)
- Bait-and-switch pricing red-flag identification
Background
- Reynolds Door Service (Owner, 2009-present)
- Northern Door Co. (Installer, 2005-2009)
Selected publications
- International Door & Operator Industry (contributor)
- ServiceAgent Garage Door Repair Pricing Index (annual reviewer)
Reviews ServiceAgent content for
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