Michael O'Brien
Construction Industry Expert · Reviewer
Boston, MA · 24+ years experience
Office
84 State Street, 4th Floor, Boston, MA 02109
About
Michael O'Brien has been a Licensed General Contractor in Massachusetts for 24 years, the last 15 as principal of O'Brien Construction Group, a residential remodel and ADU specialist firm completing 25-40 projects per year ranging from $80K to $1.2M. Before founding the firm he worked his way up from Carpenter to Project Superintendent at Suffolk Construction (4 years) and earned his Construction Supervisor License at age 26. Michael holds an MBA from Harvard Business School (2011), where he wrote his capstone on lean-construction operations at the residential-remodel scale. He reviews ServiceAgent construction content with a focus on transparent pricing models, the legitimate vs predatory deposit-and-milestone schedules, and the homeowner protections built into Massachusetts contractor law.
Credentials
- Massachusetts Construction Supervisor License (Unrestricted) #CSL-098473
- Massachusetts Home Improvement Contractor Registration #HIC-178421
- MBA, Harvard Business School (2011)
- BS Civil Engineering, Northeastern University (2001)
- OSHA 30 + Asbestos Awareness
Areas of expertise
- Residential additions and ADU builds
- Whole-home remodels (kitchen, bath, full-gut)
- Massachusetts permit + inspection navigation
- Lean-construction operations (Last Planner System)
- Deposit + milestone + lien-waiver contract structures
Background
- O'Brien Construction Group (Founder + Principal, 2010-present)
- Suffolk Construction (Project Superintendent, 2005-2010)
- Eastern Massachusetts Carpenters Local 218 (Carpenter, 2001-2005)
Selected publications
- Boston Globe (cited expert on residential construction trends, 2020-2023)
- ServiceAgent Construction Pricing Index (semi-annual reviewer)
Reviews ServiceAgent content for
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