
James Okafor
Electrical Industry Expert · Reviewer
Chicago, IL · 18+ years experience
Office
600 West Jackson Boulevard, Suite 1500, Chicago, IL 60661
About
James Okafor completed his IBEW Local 134 apprenticeship in 2007 and has worked in Chicago and the surrounding suburbs ever since. He holds his Illinois Journeyman Electrician credential, a City of Chicago Supervising Electrician certificate, and an EV Charging Specialist certification from the National Electrical Contractors Association. James has wired more than 1,400 single-family homes, performed 600+ panel upgrades, and led the electrical scope on the conversion of three Chicago multi-family buildings to EV-ready charging infrastructure. He reviews ServiceAgent's electrical pages with a particular focus on the older Chicago housing stock (knob-and-tube remediation, Federal Pacific panel identification, etc.).
Credentials
- IBEW Local 134 Journeyman Electrician (since 2007)
- City of Chicago Supervising Electrician License
- Illinois Statewide Journeyman Electrician License
- NECA EV Charging Installation Specialist
- OSHA 30 Construction Safety
Areas of expertise
- Service panel upgrades (100A → 200A → 400A)
- Knob-and-tube and aluminum-wiring remediation
- EV charger installation (Level 2 + Level 3)
- Multi-family electrical retrofits
- Federal Pacific + Zinsco panel identification + replacement
Background
- Continental Electrical Construction Co. (Foreman, 2018-2024)
- Block Electric (Journeyman, 2012-2018)
- Independent contractor (2007-2012)
Selected publications
- Chicago Tribune (cited expert on Chicago electrical inspections, 2022)
- ServiceAgent Electrical Pricing Index (semi-annual reviewer)
Reviews ServiceAgent content for
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