ServiceAgent
Portrait of James Okafor, Electrical Industry Expert · Reviewer
Expert reviewer

James Okafor

Electrical Industry Expert · Reviewer

Chicago, IL · 18+ years experience

Office

600 West Jackson Boulevard, Suite 1500, Chicago, IL 60661

About

James Okafor completed his IBEW Local 134 apprenticeship in 2007 and has worked in Chicago and the surrounding suburbs ever since. He holds his Illinois Journeyman Electrician credential, a City of Chicago Supervising Electrician certificate, and an EV Charging Specialist certification from the National Electrical Contractors Association. James has wired more than 1,400 single-family homes, performed 600+ panel upgrades, and led the electrical scope on the conversion of three Chicago multi-family buildings to EV-ready charging infrastructure. He reviews ServiceAgent's electrical pages with a particular focus on the older Chicago housing stock (knob-and-tube remediation, Federal Pacific panel identification, etc.).

Credentials

  • IBEW Local 134 Journeyman Electrician (since 2007)
  • City of Chicago Supervising Electrician License
  • Illinois Statewide Journeyman Electrician License
  • NECA EV Charging Installation Specialist
  • OSHA 30 Construction Safety

Areas of expertise

  • Service panel upgrades (100A → 200A → 400A)
  • Knob-and-tube and aluminum-wiring remediation
  • EV charger installation (Level 2 + Level 3)
  • Multi-family electrical retrofits
  • Federal Pacific + Zinsco panel identification + replacement

Background

  • Continental Electrical Construction Co. (Foreman, 2018-2024)
  • Block Electric (Journeyman, 2012-2018)
  • Independent contractor (2007-2012)

Selected publications

  • Chicago Tribune (cited expert on Chicago electrical inspections, 2022)
  • ServiceAgent Electrical Pricing Index (semi-annual reviewer)

Reviews ServiceAgent content for

⚡ For business owners

Own a business in this list? Claim it free.

Get a verified green badge, edit your description, upload real photos, and bump your placement in this and 11 other category lists. Takes under 2 minutes.

  • Verified badge next to your name
  • Edit services, hours, photos, description
  • Boosted ranking in claimed-only sort
  • Response analytics on inbound leads
  • No fee, no card required
  • 2-minute phone-based verification
Claim your listing

You'll be redirected to a 30-second verification flow on cal.so. We send a code to the phone number Google has on file for your business.

⚡ Powered by ServiceAgentUsed by 2,400+ home-service businesses

Run a electricians business? Stop missing 1 in 3 calls.

ServiceAgent's AI Receptionist answers every call 24/7, books jobs straight into your CRM, follows up on quotes, and sends recap notes to you. Most service businesses see a 22-31% lift in booked jobs in week one.

  • 24/7 call answering

    Voice AI handles after-hours, weekends, lunch breaks, and overflow.

  • Books to your calendar

    Pulls availability from Jobber, Housecall Pro, ServiceTitan, or Google Calendar.

  • SMS + email follow-up

    Recaptures unbooked quotes the same day. No prompts required.

  • CRM-ready notes

    Every call logged with summary, intent, and follow-up actions.

No credit card · Cancel anytime · 30-day money-back guarantee