ServiceAgent
Portrait of Daniel Reyes, Staff Writer
Staff writer

Daniel Reyes

Staff Writer

Austin, TX · 11+ years experience

Office

98 San Jacinto Boulevard, Suite 1500, Austin, TX 78701

About

Daniel Reyes spent four years as a Senior Editor at Consumer Reports (2019-2023), where he led the home-maintenance section's quarterly reports on pricing trends and consumer-complaint patterns. He has a BA in English from the University of Texas at Austin (2013) and a Master of Journalism from Columbia University (2015). Daniel joined ServiceAgent in 2024 and writes most of the quarterly trend reports. His Consumer Reports investigation into solar-financing dealer-fee disclosure was cited by the California Public Utilities Commission in NEM 3.0 rulemaking proceedings. He's particularly focused on cross-category trend analysis and pricing-transparency reporting.

Credentials

  • Master of Journalism, Columbia University (2015)
  • BA English, University of Texas at Austin (2013)
  • Society of American Business Editors and Writers (SABEW)
  • Investigative Reporters and Editors (IRE) member

Areas of expertise

  • Quarterly trend reporting
  • Pricing-transparency investigative journalism
  • Cross-category market analysis
  • Public-record + regulatory-document research
  • Long-form feature writing

Background

  • Consumer Reports (Senior Editor, Home Maintenance, 2019-2023)
  • The Texas Tribune (Staff Writer, 2015-2019)

Selected publications

  • Consumer Reports (40+ feature articles, lead writer on 4 quarterly reports)
  • The Texas Tribune (130+ articles)
  • ServiceAgent Quarterly Trend Reports (lead writer)
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