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Portrait of Angela Brooks, Cleaning Industry Expert · Reviewer
Expert reviewer

Angela Brooks

Cleaning Industry Expert · Reviewer

Atlanta, GA · 12+ years experience

Office

1080 Peachtree Street NE, Suite 1850, Atlanta, GA 30309

About

Angela Brooks founded Brooks Cleaning Co. in Atlanta in 2014 after four years working as a commercial-cleaning crew lead. Her firm services 220+ recurring residential accounts and 14 commercial buildings, employing 18 cleaners. Angela holds IICRC Carpet Cleaning Technician and Upholstery & Fabric Cleaning Technician credentials, ARCSI (Cleaning Industry) membership, and a Bonded + Insured operating credential through Hiscox. She reviews ServiceAgent cleaning content with a focus on what "deep clean" actually means in practice, move-out cleaning scope-of-work transparency, and the common subscription-trap pricing models.

Credentials

  • IICRC Carpet Cleaning Technician (CCT)
  • IICRC Upholstery & Fabric Cleaning Technician (UFT)
  • ARCSI - Association of Residential Cleaning Services International
  • Bonded + Insured (Hiscox)
  • OSHA-approved Bloodborne Pathogens training

Areas of expertise

  • Recurring residential cleaning pricing models
  • Move-out + post-construction deep cleaning
  • Commercial janitorial scoping
  • Background-check + bonding compliance
  • Subscription pricing transparency

Background

  • Brooks Cleaning Co. (Founder, 2014-present)
  • Atlanta Commercial Cleaning (Crew Lead, 2010-2014)

Selected publications

  • Cleaning & Maintenance Management (contributor)
  • ServiceAgent Cleaning Service Buying Guide (annual reviewer)

Reviews ServiceAgent content for

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